I have worked for them in 2025 as a translator. They owe me $975 and give me just lame excuses, like.... Quote December 11, 2025 Thank you for your email, and I genuinely understand the urge... Ver mais
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They repeatedly place their businesses into liquidation, leaving people unable to recover their money. Despite my valid small claims judgment against them, they have refused to pay me. I am extremel... Ver mais
Valuable work offers. Communication: quick to respond, but not very professional. Lots of emojis, someone shortens my name without me ever consenting to that, mistakes in English, etc. Translatio... Ver mais
A empresa respondeu
Mission's CEO Hayder and sister CFO owe many thousands of dollars to multiple vendors, contractors and other service providers globally. They're many months past due on multiple invoices and are unres... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mission Translate enables organisations to succeed in their chosen global locations by delivering high-quality language solutions that ensure their communication is seamless. From written documents to audio files and in-person communication, we remove the language barrier, so our clients maximise their global opportunities. With our experience, quality standards and proven expertise, we are able to deliver the best possible language solutions to our clients. • Content Analysis: Whether qualitative or quantitative research, our team has the expertise to extract, compile and analyse your data to deliver targeted insights that meet your precise project specifications. • Transcription: By working with expert, sector-specialist transcribers, and audio enhancement software, we ensure that everything that can be heard is heard. • Language Coding: We add speed and convenience to your online quantitative data collection and analysis with our in-language coding solution. • Translation: High-quality rendering of the written word from its source language to a target language. • Proofreading: Diligent editing and proofreading where a complete review of a file is completed to assess its accuracy, style, and adherence to your brief. • Video Localisation: Adapting your video content to engage multilingual audiences with Subtitling, Voice-over, Dubbing and On-screen text translation. • Interpreting: Leveraging the skills of a professional interpreters to convey spoken words from one language to another, through Simultaneous Interpreting, Consecutive Interpreting and Remote Interpreting. • Participant Recruitment: our dedicated project managers take a rigorous approach in recruiting only the research participants who fully meet your criteria to ensure your project is a complete success. • Moderation: Leveraging our network, we can source the ideal moderator to lead your focus groups, ensuring valid and insightful data is obtained from your participants. • Social Listening: Gain honest and wide-ranging insights from large volumes of online data extracted, compiled and analysed by our specialist data research engineers.
Informações de contacto
Floor 14, 54 Hagley Rd, B16 8PE, Birmingham, Reino Unido
- +44 (0) 121 296 9870
- info@missiontranslate.com
- www.missiontranslate.com
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119 opiniões
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Outright fraud
I have been working for this agency for a couple of years now. In total they will have issued 3 invoices to me (of lower amounts than they actually had to pay). Now I have been writing to them for months because I have arrears of €5,000 and they always find excuses to postpone payment. They keep bouncing emails from one PM to another to waste your time. I will continue to insist and post bad reviews about them because I have been working my tail off for years and I demand to be paid what I am owed. I will never accept projects from them again and if necessary I will also use legal avenues to get the money I am owed. It's a real fraud and I don't know how the authorities haven't intervened yet.
24 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
We deeply concerned to hear about your experience, and I want to assure you that we are committed to resolving this issue as quickly as possible.
I have escalated your case to our accounting team, and I have asked them to investigate the matter immediately. I will be in touch with you as soon as I have an update.
In the meantime, I would like to apologise for any inconvenience this has caused. We take our payments very seriously, and we want to make sure that our linguists are paid on time.
I understand your frustration, and I want to do everything I can to help resolve this issue. I will be in touch with you as soon as I have an update.
Never pays on time
Never pays on time. Have to chase every month, always a nightmare getting paid. Do not trust. The owner is a known scammer coming from other previous companies that didn't pay it's linguists either.
24 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for taking the time to leave a review of Mission Translate. We take your feedback very seriously, and we are committed to providing our linguists with a fair and timely payment process.
We understand that you are frustrated with the length of time it has taken to receive payment for your work. We apologize for any inconvenience this has caused.
If you continue to have issues with payments from us, please contact our accounts team at accounts@missiontranslate.com
Bad payment
I didn't expect to run into this situation and it's the first time I've ever given a company a bad review.
At first I was convinced that Mission Translate was one of the leading companies that every freelance translator would want to work with. Especially because the Project Managers are good and look professional.
But it turned out to be beyond my expectations because of the 3 invoices I sent from last April, not a single payment was made to me until now.
I have sent lots of reminder emails regarding the payment to the accounting team but I only got two replies saying someone will get back to me.
As a freelancer I just want this problem to be over and I can get my rights for completing the tasks they have given me.
22 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
Hi, we're so sorry to hear that you've had a negative experience with Mission Translate. We understand your frustration, and we want to assure you that we are committed to resolving this issue as quickly as possible.
We have escalated your case to our accounting team, and we've asked them to investigate the matter immediately.
Your feedback is invaluable to us, and it drives us to continuously improve our operations. We thank you for bringing this matter to our attention, and we assure you that we are taking the necessary steps to rectify the situation.
If you have any specific concerns or outstanding payment issues, please reach out to our support team directly at accounts@missiontranslate.com. We are here to assist you and address any individual cases promptly.
Payment overdue 4 months
I have to write something here. Mission Translate owed me over 1000 pounds, which is 4 months overdue. I tried to chase the payment with numerous emails to the accounting team and their managers, admins. It seems they just ignored the payment request each time. Awful and disgusting experience with this company in related to payment. I've told all Chinese and other translators around me to avoid this rubbish company. It is necessary to raise it legal procedure for getting back the hard earned money.
17 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
We are very sorry to hear that you have had a negative experience with our company regarding payment. We take all customer feedback seriously, and we will investigate this matter thoroughly.
We apologise for the delay in processing your payment. We have been experiencing some delays in our accounting department due to a recent increase in workload.
We understand that you are frustrated with the delay in payment. We want to assure you that we are committed to resolving this issue as quickly as possible. We will keep you updated on our progress.
We appreciate your patience and understanding.
Pathetic company
Worst company to work with they do not pay and now the total is 6k. Written to account team plus Hayder the CEO who said he will pay me in 3 weeks and now it is nearly 3 months and no sign of it. No reply to mails from him. Tried calling his direct number only goes to his voice box, he doesn't even answer those. Please stay from this company. I'm thinking writing directly to the clients with proof of emails written to the CEO and accounts. I have written about 50 emails to accounts@missiontranslate but no reply.
13 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
We sincerely apologise for the inconvenience and frustration you have experienced with our company. We understand that non-payment is a serious concern, and we deeply regret that you have not received your payment for the work you have completed.
We assure you that this is not a reflection of our company's values or our commitment to our freelancers. We are actively investigating the situation and addressing the issue with our accounts team.
We understand your frustration with the lack of response to your emails and calls. We apologise for the delays in communication and acknowledge that this has added to your dissatisfaction. Please be assured that we are reviewing our communication processes and taking steps to improve our responsiveness.
We genuinely value our relationship with our freelancers, and we are committed to resolving this matter promptly. We kindly request your patience as we work to rectify the situation and process your payment. Rest assured that we take your concerns seriously and will take appropriate measures to prevent similar issues from occurring in the future.
Hello Mission translate Team,
Hello Mission translate Team,
I am extremely sorry to put this here, but with all screenshots and emails i am going to put it on public platform in few days, as i continuously approached everyone from PM to accounts team and no response yet. Being from a legal background i am looking for all possible ways to get the hard earned money. Please resolve it asap else i am really upset and this will lead to major steps.
10 de julho de 2023
Opinião espontânea
Resposta da Mission Translate
We're sorry to hear that you're unhappy with your experience with Mission Translate. We take all feedback seriously, and we're committed to resolving your issue as quickly as possible.
We've reviewed your account and see that you've been in touch with our PM and accounts team. We've also seen the screenshots and emails that you've shared. We understand that you're frustrated, and we want to do everything we can to help.
We've escalated your issue to our management team, and they're working on getting back to you as soon as possible. We'll be sure to keep you updated on our progress.
Mission's Hayder and sister CFO owe…
Mission's CEO Hayder and sister CFO owe many thousands of dollars to multiple vendors, contractors and other service providers globally. They're many months past due on multiple invoices and are unresponsive. This is the 3rd company (eSense / Convocco / ALS (UK) Ltd ) they've done this with. Please see evidence on Google, Glassdoor, Reddit, ProZ, Facebook, etc.
1 de junho de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for taking the time to express your concerns regarding your payment experience with Mission Translate. We apologise for any inconvenience and frustration this situation has caused you.
We understand the importance of timely and transparent payment processes, and we are genuinely sorry if there have been delays or difficulties in your case. We assure you that your feedback has been taken seriously, and we will investigate the matter thoroughly to rectify the situation promptly.
We've escalated your issue to our management team, and they're working on getting back to you as soon as possible. We'll be sure to keep you updated on our progress.
WARNING! Non-payment
It took reporting Mission Translate to ProZ and leaving negative reviews to get the money they owed me. If you look into their background, it's not a pretty picture.
1 de abril de 2023
Opinião espontânea
Resposta da Mission Translate
Hi there, We apologise to hear that you've had this experience with Mission Translate regarding payment issues. We understand your frustration and we take your feedback very seriously.
If you continue to have issues with payments from us, please contact our accounts team at accounts@missiontranslate.com
We assure you that your concerns will be handled with the utmost priority, and we will make every effort to rectify the situation promptly and fairly.
Untrustworthy, do not pay
They dont pay on time or sometimes not at all and are notorious for this practice. I would recommend not working with them and do all the necessary background checks. If you have worked with them, consider hiring a debt collector. They will answer your email but always find an excuse or say that they are discussing this internally
1 de junho de 2023
Opinião espontânea
Resposta da Mission Translate
Hi there, we apologise for your negative experience with Mission Translate regarding payment issues. We understand your frustration and disappointment, and we take your feedback seriously.
We understand that consistent communication is crucial in building trust, and we apologise if our responses have not met your expectations. We are actively improving our communication processes to provide timely updates and address concerns more effectively.
Please forward the necessary information to our HR department at hr@missiontranslate.com to discuss this further. We assure you that your concerns will be handled with the utmost priority, and we will make every effort to rectify the situation promptly and fairly.
They don't pay
Sorry, there are no 0 stars. I am waiting for a reply and payment of 5.5 k. All the replies I have received state that they don't know when or if they can pay. The company has been banned on Proz.com. On the other hand, the PM continue to send orders. In this company they truly live on a different planet. Unfortunately, we as freelancers are once again at the mercy of translation agencies and have no chance to do anything about it. After several years and a lot of patience, I am disappointed by such antisocial behaviour.
11 de junho de 2023
Opinião espontânea
Resposta da Mission Translate
We deeply apologise for the ongoing payment issues you've experienced with Mission Translate. We understand your frustration and disappointment, and we take your feedback very seriously.
We understand the frustration you may feel as a freelancer in these situations, and we sincerely apologise for any distress caused. Our team is committed to resolving this matter and restoring your faith in our company.
Please forward the necessary information to our HR department at hr@missiontranslate.com to discuss this further. We assure you that your concerns will be handled and we will make every effort to rectify the situation promptly and fairly.
Avoid - non payer
They asked to email HR as everyone can see in the post below. I emailed TWICE now and still no response.
I am urging other linguist to look for work elsewhere. I am now wasting my time to recover my money (which I will by the way).
2 de junho de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for bringing this matter to our attention again, and we appreciate your patience and understanding as we work towards a resolution.
If you continue to have issues with payments from us, please contact our accounts team at accounts@missiontranslate.com
They don't pay
The company doesn't pay their freelancers. The communication about this fact is very sketchy. Seems like a scam. Avoid at all costs.
P.S.
The company paid me after all, namely after I left some negative reviews here and there and quit. It has not been the most enjoyable of things.
16 de maio de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for sharing your concerns regarding the payment practices at Mission Translate. We apologise for any inconvenience or frustration this situation has caused you.
At Mission Translate, we take payment matters seriously and strive to ensure timely and fair compensation for our freelancers.
Please forward the necessary information to our HR department at hr@missiontranslate.com. We assure you that your concerns will be handled with the utmost priority, and we will make every effort to address the situation promptly and effectively.
Don't work with them - they don't pay
Very stressful deadlines. Communication about the payment is very unclear. Rates are very low and then they don't even pay them, even after multiple reminders. Most unprofessional company I have ever seen.
10 de maio de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for taking the time to share your feedback regarding your experience with Mission Translate. We appreciate all forms of feedback as it helps us improve our services.
We apologise for any inconvenience or frustration caused by the stressful deadlines you encountered. We understand that clear and timely communication is crucial, and we regret any confusion regarding the payment process.
If possible please reach out to our HR department at hr@missiontranslate.com to discuss this further. Our goal is to create a positive and rewarding experience for all our freelancers, and your comments will be taken into consideration as we continue to enhance our operations.
Great onboarding process
Great onboarding process. They give me a warm welcome!
5 de maio de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for taking the time to share your positive feedback about your onboarding experience with Mission Translate. We greatly appreciate your kind words and are delighted to hear that you had a great onboarding process.
If you have any further feedback or suggestions on how we can continue to enhance our onboarding process, please feel free to share them with us. We value your input and are always looking for ways to improve.
Non-payers
Non-payers. I have already been chasing my money for a month and I only get ignored emails and poor excuses. This isn't new, as it's their usual behaviour.
Edit: No payment received to this day. They keep ignoring emails.
Edit2: They keep ignoring every email. Their "contact our HR department" was just another lie to trick anyone reading this into thinking they play fair.
Edit3: I finally got paid after many months chasing them.
3 de maio de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you for taking the time to express your concerns regarding your payment experience with Mission Translate. We apologise for any inconvenience and frustration this situation has caused you.
We understand the importance of timely and transparent payment processes, and we are genuinely sorry if there have been delays or difficulties in your case. We assure you that your feedback has been taken seriously, and we will investigate the matter thoroughly to rectify the situation promptly.
If possible please reach out to our HR department at hr@missiontranslate.com to discuss this further.
Mixed feelings.
Valuable work offers.
Communication: quick to respond, but not very professional. Lots of emojis, someone shortens my name without me ever consenting to that, mistakes in English, etc.
Translation tool works well.
Payment is too slow. Accounting has to be reminded to pay everytime, payment due dates are not respected.
26 de março de 2023
Opinião espontânea
Resposta da Mission Translate
Thank you very much for sharing your feedback with us, Lieselot. Sorry to hear that you were not satisfied with our service, and please rest assured we take all feedback seriously and this will be shared with the team.
MT stepped in and really helped out on…
MT stepped in and really helped out on a project that required some additional assistance with proofreading and translations. Wineah was a delight to work with.
22 de março de 2023
Opinião espontânea
A pleasure to work with!
The instructions were clear and precise and no delays in payment. I'd love to work with you again. Thank you!
20 de março de 2023
Opinião espontânea
Efficient and very well organized
Efficient and very well organized. The team is quite professional and the transcripts are top notch. I plan on continuing to use them for human transcripts.
17 de março de 2023
Opinião espontânea
A real pleasure and privilege
It is a real pleasure and privilege to work with MT. We have been working together for barely a month and I have already noticed their professionalism, commitment and care. I have been in contact with Wineah, senior project manager, and I must say that she is a masterclass in courtesy, professionalism and communication.
I really look forward to having the opportunity to continue collaborating with MT in the future.
10 de março de 2023
Opinião espontânea
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