"Extremely poor customer service and mis-selling. I visited the Tunbridge Wells branch to get a screen protector. The staff suggested a privacy screen protector and explicitly assured me it would w... Ver mais
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Leia as opiniões dos outros
The repairer at the Ashley Centre Epsom went way beyond any other trader to fix my phone I was on holiday he spent 2 hours and was determined to get it working as I needed it for satnav. At all time... Ver mais
Knowledgeable and friendly staff member at Festival Place Basingstoke. He replaced a cracked screen on my i-Phone 11 Pro Max within 20mins AND fitted a screen protector, all for £90. Apple store quote... Ver mais
Found amazing service at Mobile Bitz Howard centre. With no time they repair our phone front of us and do informs us about the loops. Highly recommended. Nearby and convenient. Better than insurance c... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a mobile/tablet accessory, repair and unlocking retailer operating entirely in premier shopping centres. Our products and services are a mix of essential requirements and fashion. Mobilebitz provide’s innovative and fashion forward cases and accessories that have become essential to almost anyone who owns a mobile phone or tablet. Mobilebitz offer express mobile phones and tablets repairs while you wait. We buy and sell a wide range of mobile phones. At present we have 75 outlets in Shopping Malls across the UK, Europe and the UAE. We also offer a quick and easy online booking for store appointments. We have over 10 Million happy customers.
Informações de contacto
Unit 8,The Bridge Business Centre, Bridge Road, UB2 4AY, Southall, Reino Unido
- 0044 208 8139930
- Admin@mobilebitz.co.uk
- www.mobilebitzltd.com
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Iphone Charger Repair…
Took my iPhone to the Mall in Blackburn thinking it would cost a fortune to get my charging port replaced. Instead, the chap looked at it and just said it needed cleaning which he did there and then free of charge. He could quite easily have led me to believe it was a costly repair but couldn’t have been more helpful. Proof that there are still great people around. Thank you! :)
Great service
Great service, quick, easy and very reasonable prices and they let me charge my phone whilst I had some time to kill which was a great help! :)
I put a screen protector in Exhange…
I put a screen protector in Exhange Mall Ilford because the screen protector was not fixed in the middle, when I put the case on the phone the foil was slipping. I went back to explain nicely that it is not centered in the middle and it is not my fault .he answered that he could not help me and that it was not his fault.
I had a fantastic experience at the mobile Bitz, excellent customer service from Talal
I had a fantastic experience at the Mobile Bitz store in Westfield White City, all thanks to Talal, their exceptional customer assistant. From the moment I walked in, his warm and welcoming smile put me at ease.
Talal went above and beyond to assist me in choosing the perfect phone cover and even recommended complementary accessories for my device. His product knowledge and genuine willingness to help made the entire shopping process enjoyable and efficient.
I truly appreciate Talal's dedication to ensuring customer satisfaction. His expertise and friendly demeanor transformed my visit into a memorable one. In a world where excellent customer service is a rare find, Talal shines brightly as a top-notch professional. He not only helped me find the right products but also made me feel valued as a customer.
If you're looking for a positive shopping experience and expert guidance, I highly recommend visiting Mobile It at Westfield White City and seeking out Talal. He's the kind of customer assistant who sets a high standard for the industry and truly deserves recognition for his outstanding service. Thank you, Talal, for making my visit exceptional!
Just had my iPhone 11 screen replaced
Just had my iPhone 11 screen replaced
Phone works fine and only took 20 mins
Good job 👍
Waste of time and money
Screen saver fitted on the 5/9/23 at the Lakeside stall in Essex on a Samsung S23 Ultra,started to lift pretty much the next day.
Went to the stall today 10/9/23 and the assistant was so unhelpful and wanted to charge me again .. blaming my case being to tight.. absolute joke ..don't bother and go somewhere else.
Waste of money and my time..
Low offers
Very low offers to sell Mobile phone at Camberley store, at least 50% more offered online with Mazuma Mobile
Very good service and high quality
Very good service and high quality products. Gaurang, from St. George Shopping centre, Harrow was very helpful, he did very good job.
We had a great experience at store…
We had a great experience at store managed by David and Talal. They are very professional and dedicated workers, with high level of service and good prices. I would recommend this store to anyone.
Would never use again
Watford branch: Dishonest in my opinion. Asked for a tempered glass screen protector. Was told they didn't stock them (inaccurate) and convinced to buy a silicone type cover (£20) they apply (probably bigger margin). I was not happy with the bubbles but was told the heat of the phone would sort it out. Reassured could return. A week later bubbles was worse not better. Attempted to return but was told by a colleague they didn't refund screen protectors. He wanted to reapply suggesting his colleague didn't apply it properly but I declined as clearly not the issue. He finally installed a tempered glass protector (suddenly now in stock) but £10 cheaper. Didn't refund me the extra £10 paid for more expensive cover. To make matter worse the screen he applied is not center and already lifting on the side. £20 paid for nothing. Previously used this company and was happy but never tried to return anything. Would never use again.
Highly recommend
Highly recommend, good quality, reasonable prices, prices haven’t gone up, despite other retailers increasing prices weekly
Poor customer service
Poor customer service, my son bought a phone case 2 weeks and it has snapped on the side. I tried to take back and exchange for another one and what told no as it wasn’t faulty when bought. Will not buy from them again . DOCNOT BUY FROM THIS SHOP
Do not get your phone unlocked they charge when it’s free
I was charged £30 to get my phone unlocked from provider EE to sell my phone on and I have found that they are charging people for this service when all network providers are doing this for free!!! Save yourself the money and get it unlocked with your provider before selling. They told me also it failed to unlocked after a week of waiting EE told me it got unlocked 1 day after I gave them the details.
Phone repair
Very pleased with the service I received from the very helpful, knowledgable friendly staff.
My iPhone screen needed replacing, this was done within a hour whilst I did some shopping.
Highly recommend their service.
Many thanks
Avoid!!!!!!
I came in shop at weekend asked how much to fix my phone.
The guy told us and we said be back as I didn't have time to fix due to car park.
Today popped in and the same guy fixed it then as he handed it back he changed price!! He originally said 25!! We ended up paying 45!! Fuming! The button for home screen was fine..now it is stuck!!
Avoid!!!! I now need to try and get another one sorted as this one is buggered..cheers mate!!
Liars and cons
Paid to get my screen fix, fell off after 5 months so took it back because the website clearly states 1 year warranty. Drive 40 minutes to lakeside after calling mobile blitz and explained what had happened. The guy inspected the phone and agreed to change the screen for free. After coming back to collect he then tells me that I have to pay now because he made a mistake. Disgraceful customer service
Absolute rip off
Absolute rip off. Been waiting 3 weeks for phone to be unlocked. Been back 5 times and all the rude sales man keeps saying is tomorrow, it will be done by tomorrow
COWBOYS
Complete cowboys
Complete cowboys, took my phone here to have the screen repaired and it was in full working order. Facial recognition now doesn’t work and was fine before. Went back to the store the next day and the refused to fix the problem or offer any resolution. One top of this are extremely rude. I would avoid
Avoid at all cost !!!All crap products and Chinese and try…
All crap products and Chinese and try to. Copy mobile outfitters for their cheap version of wrapping !!!! Terrible services and most important fake screens used for repair!!!
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