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Mobility Plus Opiniões 1516

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Right from ordering the new bathroom until it was complete I would recommend Mobility Plus for their service and quality. Our Plumber Richard was excellent had the job completed in a few days to a hig... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Before I ordered a bathroom upgrade from Mob+, I told them I lived in a leasehold flat and the Landlord needed to see proof of Public Liability Insurance for all contactors working on the property... Ver mais

Classificada 5 em 5 estrelas

I am absolutely delighted with walker for my husband There was a slight problem with front wheel I phoned them and Dan was above and beyond He organised collection and new one sent out next day.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent attention from start to finish. Tyler Rodda was extremely efficient and considerate throughout the whole process, working to a high standard. The admin team with Sameer Arshad were very poli... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Renovação de casas de banho

Sobre Mobility Plus

Escrito pela empresa

Mobility Plus, based in Redditch, United Kingdom, is a leading installer of accessible bathroom solutions in the UK, dedicated to enhancing independence and safety for individuals with mobility challenges. As a trusted name in the industry, we specialise in designing and installing walk-in baths, walk-in showers, and wet room solutions tailored to meet the unique needs of our customers. Our mission is to restore confidence and comfort in bathing, ensuring that everyone can enjoy their bathroom safely and with ease. With a commitment to quality and customer satisfaction, Mobility Plus takes pride in offering the UK s favourite range of mobility-focused bathroom products, which are both user-friendly and stylish.

Our products are thoughtfully designed to address mobility issues, featuring slip-resistant surfaces, low-entry doors, safety grab bars, and comfortable seating options. Whether you require a compact walk-in bath with therapeutic jets or a spacious wet room with ultra-low access, our solutions are crafted to blend functionality with aesthetic appeal. Most installations can be completed within a few days, minimizing disruption and allowing you to regain full use of your bathroom quickly. Backed by professional installers and a customer-centric approach, Mobility Plus ensures a seamless experience from design to completion, empowering you to bathe with confidence and independence. Visit us at www.mobility-plus.co.uk to explore our offerings and discover how we can transform your bathroom into a safe, accessible sanctuary.

Mobility Plus Bathing

Escrito pela empresa

Safe and independent bathing
Mobility Plus put the independence and safety back into bathing with a range of Walk-In Baths, Walk-In Showers and Wet Rooms. Everything we do begins with care. From the first time you get in touch, we take the time to understand what matters to you and offer support you can trust. Our team brings years of experience, but it’s the way we treat people that really sets us apart.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 1 em 5 estrelas

Beware of Mobility Plus

Before I ordered a bathroom upgrade from Mob+, I told them I lived in a leasehold flat and the Landlord needed to see proof of Public Liability Insurance for all contactors working on the property before work could start. Mob+ then took my deposit of over £14,000 but could not provide the appropriate Public Liability insurance certificates. They even had the cheek to tell me the landlord was wrong and he did not need to see the certificates. I therefore was forced to cancel which I did within their Terms and Conditions using the Cooling Off period clause. This was over three weeks ago and I am still waiting for my deposit to be returned.

Please be aware what happened to me and try another company so it does not happen to you.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality of the work

Right from ordering the new bathroom until it was complete I would recommend Mobility Plus for their service and quality. Our Plumber Richard was excellent had the job completed in a few days to a high standard, he worked hard and kept the mess down to a minimal amount, cleared up when the job was completed. He was a jolly lad and approachable when we had questions. the clean up team arrived on time and took everything away. Thank you

16 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Aileen,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Classificada 5 em 5 estrelas

Workman worked really hard,turned up…

Workman worked really hard,turned up early each day. He was polite helpful and friendly . Bathroom looks really good and will make life that little bit easier

16 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings Miss,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Thank you again.

Classificada 5 em 5 estrelas

New bathroom

Excellent attention from start to finish. Tyler Rodda was extremely efficient and considerate throughout the whole process, working to a high standard. The admin team with Sameer Arshad were very polite, friendly and helpful at all times. I would highly recommend this company.

17 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello R,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Classificada 5 em 5 estrelas

A safer shower for 2 pensioners

Informative guidance given beforehand- no hard sell. Chris our installer was magnificent. He worked quietly with minimal disruption and completed ahead of schedule. The final result is excellent.

7 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Dorothy,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Classificada 5 em 5 estrelas

Walk-in shower installation

Excellent work done by the fitter Tom Graves with attention to detail resulting in an amazing walk-in shower. He was also very friendly, approachable and customer focussed. Well Done Tom.

7 de abril de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Michael,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Classificada 5 em 5 estrelas

I am absolutely delighted with walker…

I am absolutely delighted with walker for my husband
There was a slight problem with front wheel I phoned them and Dan was above and beyond
He organised collection and new one sent out next day. Because im disabled and husband too he had it set up for us. I would have to. say these were exceptional circumstances i set the first one myself
I no doubt will be needing advanced equipment in future
Th se are the people to go to the walker is fantastic and my husband has new lease of life wonderful walker wonderful company thank you Dan
Margaret

15 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Margaret,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Classificada 5 em 5 estrelas

Absolutely love our new bathroom

Absolutely love our new bathroom. Finished to a high standard with great attention to detail. Couldn’t be happier.

8 de janeiro de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Kevin,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Classificada 5 em 5 estrelas

Very quick process

Very quick process, lovely workman, modern looking bathroom, perfect for our needs. Highly recommended

10 de abril de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings Jennifer,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Thank you again.

Classificada 5 em 5 estrelas

Well installed bathroom

Well installed bathroom, within time scale and by just one fitter - Barry Nunn, friendly, clean and efficient throughout the one week fitting.

30 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello David,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Classificada 1 em 5 estrelas

Lack of communication from all agencies

Lack of communication from all agencies

2 de abril de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Thank you for your feedback. We’re sorry to hear that you feel there has been a lack of communication throughout your experience.

Our records indicate that regular contact has been made; however, we appreciate that this may not have met your expectations. We take this feedback seriously and will review this further to understand where improvements can be made.

We will be in contact with you directly to discuss your concerns in more detail and investigate this further.

Classificada 3 em 5 estrelas

Sales good / After sales mmmm?

Very good at giving the sales pitch.Very good as well at taking large sums of money ( Most of which was paid before work was completed).When work was
allegedly completed and their man had left site, I was left with a number of issues. The company eventually sorted most of them, but I am still (at time of writing ) waiting to have the bath panel replaced and a grab rail fitting.
I must say that considering a lot of original tiling was left in situ and bidet toilet not replaced the sum of £12,400
seems a lot excessive. The bathroom itself is approx 6ft by 6ft.
List of operations :-
1. Screed floor over existing ceramic tiles
2. Supply and install bath and washbasin.
3. Pipe new bath waste alongside old shower waste for boiler condensing pipe.
4. Install wallboards around bath+ w/basin
5. Remove old elec shower and install shower mixer tap and curtain+rail.
6. Supply and lay approx 5 sq m of vinyl
floor covering.
ALL IN ALL TOO DAMNED DEAR !!
Work is a reasonable standard but not
exactly mouthwatering.

17 de março de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Thank you for your feedback. We’re sorry to hear that your experience has not fully met your expectations.

We appreciate your comments regarding the installation standard and are pleased that most of the issues raised have been resolved. However, we apologise that some outstanding items, including the bath panel and grab rail, are still pending—this is not the level of service we aim to provide, and we will ensure these are followed up as a priority.

We also note your concerns regarding pricing and overall value. All of our quotations are based on the scope of work, materials, and installation requirements, but we understand your perspective and appreciate you sharing this feedback.

Thank you again for your comments, which will be reviewed internally as we continue to improve our service.

Classificada 5 em 5 estrelas

Motability +

Very competent and trustworthy installer, agreed changes as required, especially as the salesman from Motability had measured the bathroom incorrectly.

The salesman also dd not mention that I would be without a bathroom or toilet for a week, so I stayed in a local hotel to enable completion more quickly.

18 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Jonathan,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Thank you again.

Classificada 4 em 5 estrelas

Very pleased with the eventual outcome

Very pleased with the eventual outcome. A couple of small problems were quickly solved thanks to Darryl’s excellent workmanship.

31 de março de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi James,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Classificada 5 em 5 estrelas

done a excellant job

done a excellant job. through and always consulted us
on the things,especially what went back on the wall.
Rick,Rick snr and Anthony never really stopped and arrived on time every day despite having to travel.
would highly recomment them, also was contacted every day to see how things were going by alan.

30 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey Miss,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Warm regards.

Classificada 5 em 5 estrelas

Very pleased with Mobility Plus

We are very pleased with the work carried out by Lee the fitter. His work is of the highest standard in every respect. He worked hard to remove our old bathroom and create for us a new shower room which looks great and works well, even down to the smallest detail. Excellent job Lee.
Thanks also to Billy, the Project Manager and to Lee Davis the Company Representative. Both Billy and Lee advised us well on what would be needed for our circumstances. The Office team were also very efficient and courteous at all times throughout the project. I would certainly recommend your Company to anyone else.

3 de abril de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey Cliff,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Classificada 5 em 5 estrelas

Gareth Lee douglas kirman

Gareth Lee do7glas kirman

31 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Gareth,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Classificada 5 em 5 estrelas

Brian came and gave us a quote.He was…

Brian came and gave us a quote.He was very helpful and making good suggestion to meet .my needs.Keith as a lone worker was very professional and did a great job.We're very happy with everything he's done .

9 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings Mrs,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish, thanks so much

9 de março de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey Mrs,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

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