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Mobility Plus Opiniões 

1615
•
TrustScore: 4.5 em 5

4,5

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Classificada 1 em 5 estrelas

Frequent cancellation of appointment including fitter who had to get an MOT for his van. Leaking WC which flooded our kitchen. Faulty goods delivered including broken shower seat and defective vani... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A whole bathroom refit was completed for my elderly father who was having difficulty bathing. The service has been outstanding. A seamless service from the enquiry phone call, through to design, surve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quality customer service From Alfie after a nightmare breakdown of my scooter on UK break that rendered me House bound once we got it off of the busy road. My initial reach out to them got lost in tec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the first contact to Bathroom being completed was less than three weeks, everyone was so helpful cannot fault the service . We now have a lovely bathroom that my husband can use safely. Damien o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Renovação de casas de banho

Sobre Mobility Plus

Escrito pela empresa

Mobility Plus, based in Redditch, United Kingdom, is a leading installer of accessible bathroom solutions in the UK, dedicated to enhancing independence and safety for individuals with mobility challenges. As a trusted name in the industry, we specialise in designing and installing walk-in baths, walk-in showers, and wet room solutions tailored to meet the unique needs of our customers. Our mission is to restore confidence and comfort in bathing, ensuring that everyone can enjoy their bathroom safely and with ease. With a commitment to quality and customer satisfaction, Mobility Plus takes pride in offering the UK s favourite range of mobility-focused bathroom products, which are both user-friendly and stylish.

Our products are thoughtfully designed to address mobility issues, featuring slip-resistant surfaces, low-entry doors, safety grab bars, and comfortable seating options. Whether you require a compact walk-in bath with therapeutic jets or a spacious wet room with ultra-low access, our solutions are crafted to blend functionality with aesthetic appeal. Most installations can be completed within a few days, minimizing disruption and allowing you to regain full use of your bathroom quickly. Backed by professional installers and a customer-centric approach, Mobility Plus ensures a seamless experience from design to completion, empowering you to bathe with confidence and independence. Visit us at www.mobility-plus.co.uk to explore our offerings and discover how we can transform your bathroom into a safe, accessible sanctuary.

Mobility Plus Bathing

Escrito pela empresa

Safe and independent bathing
Mobility Plus put the independence and safety back into bathing with a range of Walk-In Baths, Walk-In Showers and Wet Rooms. Everything we do begins with care. From the first time you get in touch, we take the time to understand what matters to you and offer support you can trust. Our team brings years of experience, but it’s the way we treat people that really sets us apart.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1615)

259 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

From salesperson to installation person…

From salesperson to installation person I cannot recommend enough

25 de agosto de 2026
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logótipo da Mobility Plus

Resposta da Mobility Plus

Hey Yvonne,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Best wishes.

Classificada 4 em 5 estrelas

New ensuite

Mum had a new bathroom fitted, consisting of a higher toilet, flooring, wall panels, shower with pull down seat, grab rail & a new sink. Festim & Nick were friendly, very hard working & tidied up at the end of each day, showing us what they had done & answering any questions we had.
They finished earlier than expected (after 3 days!), but unfortunately the electrician didn't arrive on the last day, so Paul (Project Manager) rearranged for Krzysztof to come 2 days later. He was also friendly, very hardworking & explained everything he'd done.
We did have a leak, which was fixed & sorted out very quickly.
Paul came afterwards to check we were happy with everything.
Freddie in the office was also very helpful & called numerous times during the install.

3 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello SARAH,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Classificada 5 em 5 estrelas

Top marks to the fitter

Top marks to the fitter ! He'd was punctual, neat & tidy worker kept us well informed & was very professional.
Wec love the new shower room.

29 de agosto de 2026
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logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings customerMichael,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

Classificada 5 em 5 estrelas

Old fashioned service

Old fashioned service. The work was carried out efficiently, quietly and with the minimum disruption. A great team of installers.

27 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Giles,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Classificada 5 em 5 estrelas

Great service from Kenneth Ashmanwill

Great service from Kenneth Ashmanwill. Would highly recommend

3 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Linda,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Classificada 5 em 5 estrelas

The professional way they conducted…

The professional way they conducted business,I suffer from damaged hearing so hard copies was sent giving names and times of the people I was to meet.
The quality of the equipment installed was second to none.
Thankyou

26 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings David,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

Classificada 5 em 5 estrelas

Nigel was always on time and worked…

Nigel was always on time and worked quickly and cleanly.

25 de agosto de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi customer,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Thank you again.

Classificada 5 em 5 estrelas

Excellent service right from the…

Excellent service right from the beginning & delighted with the outcome.

19 de agosto de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Patrick,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

Classificada 5 em 5 estrelas

Mobility plus

Ismet was the fitter that installed our new bathroom which i believe wasn't the easiest job but through his hard work and skills he did an amazing job,with the finish bathroom looking great, I was so pleased with his work that I have asked him to come back at a later date to do some more work.
From day one the profession of mobility plus was outstanding with daily phone calls checking that we were happy with every stage.

17 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Nigel,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Classificada 5 em 5 estrelas

My wife has an electric featherlite…

My wife has an electric featherlite wheelchair from Mobility Plus which is an excellent wheelchair, a small part was needed for the seat which was lost so I phoned Mobility Plus and explained what was needed and I was asked to take a photo to avoid confusion and to make sure the right part was sent. I received an email from customer services to say the part was being sent, within 4 days from the initial call to Mobility Plus I received the part.
I would like to Mention Joshua Martin from customer support who replies to my emails promptly very pleased indeed.
Mobility Plus Excellent service and Highly recommended.

20 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Ian,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Cheers.

Classificada 5 em 5 estrelas

Everyone involved have been brilliant

Everyone from the salesman, the project manager (Paul Moss) & especially the fitter Kiko couldn't have been more helpful.

17 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey customer,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Classificada 5 em 5 estrelas

New walk in shower for my 87 year…

New walk in shower for my 87 year father. This company project manage the installation so there is always someone to speak to
My father is delighted

19 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello NIAMH,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Best wishes.

Classificada 5 em 5 estrelas

Bathroom re-fit

Some time ago I decided to remove the bath from my bathroom and to install a walk-in shower. I found Mobility Plus to undertake the work for me, and I have been delighted with the result. From the outset Alan Smith, the Project Manager, was regularly in contact with me, assessing my needs and ensuring that I was kept up to date as the work progressed. Paco Stoyanov, the fitter, was highly skilled, efficient and extremely tidy. I can’t fault the business for its professionalism, courtesy and speed, and I have no hesitation in recommending them as a form of the highest integrity.

1 de junho de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey S,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Classificada 1 em 5 estrelas

Constant harrassing calls, no pricing

I requested a brochure from Mobility Plus as they refuse to give any indication of price on their website - there is even an article they wrote called 'How Much Does A Walk-in Bath Cost?' and there is not a single mention of a price in it.

Anyway, in two days since I requested the brochure, I've had FIVE missed calls (all screened first) from them all while I'm at work, and not once did they leave a voicemail. I requested a brochure, I did not request five calls, I assume from sales people.

I requested a garden studios brochure from a different company and it was received by post within a week without any sales people harassing me, so I could look through their catalogue at my own pace and call them to enquire when I'm ready.

I've had a really poor first impression. Bombarding potential customers with sales calls, not even bothering to leave a voicemail, and refusing to give any indication of pricing is what puts people like myself off using companies like this.

EDIT: You don't include prices because, judging by many other reviews, you're astronimically expensive! Also, since you replied, I've had two more calls, No Caller ID, screened as being Mobility Plus, with no messages left.

EDIT 2: We're now up to 9 calls from Mobility Plus, all from different numbers or No Caller ID. All I wanted was a brochure, this is ridiculous!!!

18 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Thank you for taking the time to leave a review. We’re sorry to hear that your experience has not been as expected.
Unfortunately, bathroom sizes can vary considerably, as can the bathing solutions required by each customer. For this reason, it’s difficult for us to provide an accurate price indication without first understanding your individual requirements.
If you could please share your contact details with us, we’d be more than happy to look into this for you. We should have left you a voicemail and/or sent you a text message, so we’re sorry if this hasn’t happened as expected. We’d really appreciate the opportunity to investigate this further and see how we can help

Classificada 5 em 5 estrelas

Excellent service

Excellent service from the first visit to completion of our bath out fitted shower unit installed.All the fitted parts were of a very high standard.
Could not praise our fitter Tom any higher for his excellent work under heatwave conditions,would recommend him to anybody along with your company.

12 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Peter,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Thank you again.

Classificada 5 em 5 estrelas

Clear and prompt information prior to…

Clear and prompt information prior to the installation.Mike, the installer, was excellent - arrived on time, worked cleanly and efficiently and did a splendid job in good time.

10 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Greetings M,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Classificada 5 em 5 estrelas

It was an amazing experience.

It was an amazing experience.
The bathroom is exactly what we wanted, the work was carried out efficiently and well, and the shower is amazing.

12 de agosto de 2026
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey customer,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Thank you again.

Classificada 5 em 5 estrelas

Kevin arrived at the specified time

Kevin arrived at the specified time, and got started first 2 days just getting everything ready came up with a few problems, but resolved each one with great care and fortitude.
The fitting of the new equipment went smoothly and it looks wonderful.
Kevin was a great worker and a pleasure to have in my Dad’s home

3 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hi Mandy,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Classificada 5 em 5 estrelas
logótipo da Mobility Plus

Resposta da Mobility Plus

Hello Mr,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Warm regards.

Classificada 5 em 5 estrelas

Keith

Keith, our fitter has done an excellent job removing our old bathroom equipment fittings and installation a new accessible bath and other fittings. We are very happy at the installation and happy to recommend the company

12 de agosto de 2026
Opinião espontânea
logótipo da Mobility Plus

Resposta da Mobility Plus

Hey Tony,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

With gratitude.

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