Mobility Direct Opiniões 

194
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have MS and my family planned a trip to Ireland. Without the use of a scooter from Mobility Direct, I would not have been able to see and experience Ireland with the family. Mobility Direct worked... Ver mais

Classificada 5 em 5 estrelas

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for... Ver mais

Classificada 5 em 5 estrelas

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend... Ver mais

Classificada 5 em 5 estrelas

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. Loja de artigos hospitalares
  3. Aluguer de scooters
  4. Aluguer de cadeiras de rodas

Escrito pela empresa

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

194 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(194)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

MS and my family trip to Ireland

I have MS and my family planned a trip to Ireland. Without the use of a scooter from Mobility Direct, I would not have been able to see and experience Ireland with the family. Mobility Direct worked with me to make sure I could get the scooter at the airport in Dublin and have it returned in the easiest way possible. They were kind and gracious and allowed me to enjoy my visit to Ireland.
Thank You Mobility Direct!

30 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This company was amazing!!

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend Martin and this company!!! Thank you 💞

25 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We needed a scooter for our trip to…

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for what we would be doing. He even added a rain cape 'just in case'. The scooter was delivered directly to our hotel before we arrived, so we were able to start our time exploring Dublin immediately after checking in.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service & product

Martin provides a great service. From initial contact through to the delivery of the mobility scooter the process was very easy, friendly and professional. Thank you.

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from Mobility Direct

Excellent service from Mobility Direct, extremely fast turnaround when we needed a hospital bed urgently. Order placed on the website on a Sunday afternoon and I had a call from them at 8am the next day to confirm delivery. Delivery and assembly an hour later were quick and very helpful explaining how to use the electrics and pressure monitoring mattress.
Top marks for these guys!

22 de abril de 2026
Classificada 5 em 5 estrelas

Martin, Mobility Direct Dublin

Martin, and the staff at Mobility Direct were very helpful with our needs. Their compassion for four situation was amazing. They made our visit to Dublin more than we ever could have expected.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, really nice staff to deal with. Really good and trustworthy company. I would highly recommend them.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient, knowledgeable, professional

Knowledgeable, efficient, helpful, friendly, competent delivery driver. Needed a very quick delivery and it was facilitated with courtesy and grace. Cannot recommend this company, and their staff, highly enough. No stress, no pressure... Delivered, installed and exceptionally patient demo from the delivery driver. Thank you so much! Karen White

6 de março de 2026
Classificada 5 em 5 estrelas

Great Service, highly recommended

I ordered a hospital post surgery. ORdering was easay and painless. Delivery and setup was very smooth and fast, and the delivery guy was very helpful in moving furniture and explaining the bed's functions. Extending the rental was easy. Everyone I dealt with was very pleasant and helpful. Great Service.

26 de fevereiro de 2026
Classificada 5 em 5 estrelas

A great service

A great service! Scooter delivered direct to our hotel by Martin, a real person centered approach to meet all my mobility needs. Quick responses to any questions throughout the stay in Dublin. Thank you so much, these guys are brilliant.

3 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Incompetent service and rude ownership – Avoid.

​I had a terrible experience with Mobility Direct while recovering from a severe ankle break (4 fractures). I ordered a specific Knee Rover, but they delivered the incorrect walker.
​When the driver realized the mistake, he contacted the owner, Martin. Instead of reaching out to me to apologize or arrange a replacement, Martin remained silent. I had to chase him through reception to get an update. When I finally spoke to him, he was incredibly rude and refused to deliver the correct item simply because I live in Cavan—despite having accepted the order in the first place.
​Martin left me without essential medical equipment during a critical time. Zero accountability and zero customer care.

27 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I rang Mobility Direct to be…i

I found Mobility Direct to be unprofessional. I suffer with Parkinsos desease and I rely on my scooter to get around.

Martin, who is the Manager told me that he would call me back which he never did. I also found out that he blocked my number, because i had to call him about the scooter. Quite alot. It seems to me that he is shirking awy from his professional duty. I wouldn't buy there again.

PJ

13 de novembro de 2025
Opinião espontânea
logótipo da Mobility Direct

Resposta da Mobility Direct

Hi Phillip,

Thank you for your feedback. I wanted to provide some context regarding the mobility scooter you purchased from us in January 2024.

Since then, we've had seven callouts to your home, and in each case, our engineers found that the issues and damage were related to usage and maintenance rather than product defects.

As a small business, we're unable to continue with this level of engineer callouts for damage that falls outside of normal wear and tear or manufacturing faults. I'm sure you can understand that this isn't sustainable for us.

I'd also like to mention that when we provided you with a courtesy replacement scooter, it was also damaged during the time it was in your care.

We genuinely do our best to support all our customers, but we need to be fair to both our business and our other customers. I hope you can appreciate our position.

Martin - Mobility Direct

Classificada 5 em 5 estrelas

Knee Walker

Hi everyone, after my foot surgery, I rented a knee walker from Mobility Direct. I would like to say that it was an excellent service. It was delivered very quickly. I would like to recommend it very highly. The knee walker was crucial in my rehabilitation, and I don't know what I would have done without it. Thank you so much.

11 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend: Excellent Service

Rang the company to arrange the hire of the bed
Bed was delivered promptly the next day and installed in 10 minutes with excellent instructions on how to operate.It also came with an adjustable hospital style table that could be positioned over the bed which I found very useful.
I was also informed that if I wished to keep the bed beyond our agreed arrangement that I simply had to contact the office to extend the hire.
This gave me great pieces of mind as I was unsure how long my recovery would take and if I would still need the bed beyond the initial hire period.
On returning the bed,the same gentleman returned to dismantle it and was just as efficient as when installing.

30 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

Excellent service from this company. Found myself in need of a knee support scooter after breaking one of my ankles and badly hurting the other one. Their website is very easy to navigate, their prices are very reasonable, and their service is excellent. It was delivered less than 24hrs after ordering it. Martin was a pleasure to deal with, took his time explaining how it works and adjusting it to my height. It was then collected promptly when I no longer needed it. The scooter was a game changer, made it possible for me to move indoors. I highly recommend this company.

25 de julho de 2025
Opinião espontânea

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