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Mobility Extra Opiniões 

636
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Ver mais

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Classificada 5 em 5 estrelas

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Ver mais

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Classificada 5 em 5 estrelas

Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Ver mais

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Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. também em
  3. Fornecedor de artigos hospitalares
  4. Fornecedor de equipamento médico
  5. Fornecedor de equipamento para deficientes
  6. Loja de artigos hospitalares
  7. Loja de cadeiras de rodas

Sobre Mobility Extra

Escrito pela empresa

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Escrito pela empresa

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

636 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(636)

209 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Come up trumps

Once again Mobility Extra have come up trumps with the small and stylish S-2 Echo Scooter. I also have a motorised wheelchair from them but there are some outdoor places that are just easier with a scooter. The S-2 Echo is an ideal size with maximum benefit. I’ve been out on it most days, sometimes even multiple times a day.
My one and only gripe was getting the scooter out of the box. Fortunately my husband is able-bodied but still found it a problem.

19 de novembro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Our S-2 ECHO is a fabulous model and we are pleased to hear you agree!

Classificada 5 em 5 estrelas

Would definitely recommend

There were delivery problems but they were sorted quickly and efficiently. Very happy with purchase and after sales support

24 de novembro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

You're most welcome!

Classificada 5 em 5 estrelas

I purchased a MX-1 electric folding…

I purchased a MX-1 electric folding wheelchair, I am very happy with it and Tommy was brilliant and extremely helpful.

10 de novembro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

We are pleased to hear such good feedback on our customer service!

Classificada 5 em 5 estrelas

Exceptionally helpful

Exceptionally helpful, professional and friendly.

Always answer queries comprehensively and quickly. A pleasure to deal with, Thank you.

14 de novembro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Customer service is a top priority for us so thank you for the review!

Classificada 5 em 5 estrelas

Very easy purchase

Very easy purchase - spoke to the company before the purchase, and they were very helpful. The chair arrived when promised and was well packaged and fully assembled. - The battery is on charge and we will be testing it on Wednesday - up to now, we are very pleased

24 de outubro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Thank You for the 5 stars!

Classificada 5 em 5 estrelas

Happy days now we're mobile.

There was a slight "hiccup" with the fixing of the control arm which was rectified quickly by ME by sending control arm fixing express delivery. Control is secure and I am very pleased with the unit (don't like calling it a wheel chair). Happy days now we're mobile.

17 de outubro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Its great to hear you like your unit!

Classificada 5 em 5 estrelas

Very fast service.

My charger was removed from the back of my wheelchair (also from Mobility Extra) therefore, had to order another. The service was rapid, ordered it one day, got it the next. That's what I call brilliant customer service.

23 de outubro de 2025
Opinião espontânea
logótipo da Mobility Extra

Resposta da Mobility Extra

We really appreciate the gratitude for our customer service!

Classificada 5 em 5 estrelas

Electric Mobility Scooter Purchase

After much investigation online and over the telephone with numerous other companies I, spoke with a gentleman at Mobility Extra who provided me with information and advice on the electric scooters that I failed to receive from other dealers.
I spoke with him on the 20th October 2025 to discuss the scooters that his company sold. He was most helpful and advised me on the product that he felt would best suit my needs. As a result, I purchased a scooter on the 20th October 2025 and this was delivered to me on the 23rd October 2025.
I would like to thank him for his advice and help.
D.F. 25.10.2025

20 de outubro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Great to hear such a happy customer! Thank You!

Classificada 5 em 5 estrelas

Spare parts

Sadly my chair broke, took it to local repairer, who said couldn’t get the part. Which was the controller & cable. So called mobility extra for advice. Absolutely great had the part shipped that day I got it next day.
Was fitted. Now able to get about again.
Customer service is great and friendly.
Never thought about getting spares from them. Also ordered another cable to connect the 2 spare batteries together, for added usage when out. I would recommend this company 100%.
Thank you.

15 de outubro de 2025
logótipo da Mobility Extra

Resposta da Mobility Extra

Hi Jaysen, we are pleased to hear we helped you within 24 hours! We do stock thousands of parts for our entire range of powerchairs and scooters so none of our customers are without a chair for long if anything needs replacing. All the best!

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