Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelch... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did. Good experience.
Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this com... Ver mais
A empresa respondeu
Superfast! Ordered a mobility scooter on line, 24hrs later it was delivered to my home. Very pleased with the scooter and price, much lower than bigger care companies. Had to ring for initial advice a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- Fornecedor de equipamento para deficientes
- Fornecedor de artigos hospitalares
- Fornecedor de equipamento médico
- Loja de artigos hospitalares
- Loja de cadeiras de rodas
Sobre Mobility Extra
Escrito pela empresa
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Escrito pela empresa

- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
Informações de contacto
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Reino Unido
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful
Very helpful. Easy to contact by phone. Friendly and efficient service.
The item I purchased was very good…
The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.
Great service, disappointing product.
Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.
Ordering was easy and package was…
Ordering was easy and package was delivered safely and quickly
Adult pushchair
The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.
No hassle quick delivery well packed…
No hassle quick delivery well packed sturdy well designed stroller
Kept informed and delivered so quickly…
Kept informed and delivered so quickly .would definitely use again .
Arecommend to anyone, brilliant
The lady i spoke to was very helpful especially getting me a discout as a returning customer. I would recommend them to anyone.
Excellent customer service
I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.
Delivery company questionable
Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.
I am very pleased with my mobility scooter
I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

Resposta da Mobility Extra
Beautiful wheelchair!
My wheelchair arrived not the next day but the day after and it was perfect! I was so pleased with everything, my last wheelchair was heavy and everything was just hanging off, It was 30 years old,
Looking forward to another 30 years with this lovely chair

Resposta da Mobility Extra
Super quick delivery
Super quick delivery, great product price and very helpful after care

Resposta da Mobility Extra
We were welcomed as we arrived to view…
We were welcomed as we arrived to view wheelchairs. Demonstrations were comprehensive and knowledgeable. No pressure to purchase and when we decided to buy the sale and delivery arrangements were satisfactorily arranged.

Resposta da Mobility Extra
Had my chair over a year now and I love it…
Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this company is great is just the tip of the iceberg. So quick to help with any issues even when the dog takes a liking to munching armrests. I can't thank them all enough for giving my life back

Resposta da Mobility Extra

Resposta da Mobility Extra
Super service
I needed some technical advice and amazed at the supe response from Mobilityextra. Nothing was too much trouble for them and sorted my problem very quickly

Resposta da Mobility Extra
I bought my the MX-2R on Sunday 22nd
I bought my the MX-2R on Sunday 22nd. The phone line was shut but they answered on WhatsApp very quickly and answered all my questions so I could understand how it worked. I was very impressed. I got the chair delivered on Wednesday 25 which was very quick! I am so happy with the chair. The stick to drive it is very sensitive and doesn’t need a lot of pushing which is fantastic for my hands because I struggle. I was very impressed and would recommend the chair to anyone but also tell people your customer service is excellent. Thank you so much for all your help again!

Resposta da Mobility Extra
Great company
Great company, absolutely delighted with my new electric wheelchair. It’s going to give me so much freedom.

Resposta da Mobility Extra
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.