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Mobility Extra Opiniões 

635
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais

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Classificada 5 em 5 estrelas

I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Ver mais

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Classificada 5 em 5 estrelas

Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Ver mais

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Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. também em
  3. Fornecedor de artigos hospitalares
  4. Fornecedor de equipamento médico
  5. Fornecedor de equipamento para deficientes
  6. Loja de artigos hospitalares
  7. Loja de cadeiras de rodas

Sobre Mobility Extra

Escrito pela empresa

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Escrito pela empresa

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

635 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(635)

208 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent company

Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

14 de abril de 2026
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Resposta da Mobility Extra

Its our pleasure Tracey! Enjoy your MX-1R!

Classificada 5 em 5 estrelas

The item I purchased was very good…

The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

15 de abril de 2026
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Resposta da Mobility Extra

Quality and price is what we pride ourselves on, we appreciate your review John!

Classificada 4 em 5 estrelas

Great service, disappointing product.

Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

14 de abril de 2026
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Resposta da Mobility Extra

Im sorry to hear the side bag wasn't in the box. The MX-AIR is quite a versatile chair as you can see from the videos on our website. The person driving it is 6'2" for reference. It is lightweight with a small footprint so it does take some getting used to when trying to tackle cambers. We are here to help people as much as we can so if you or anyone else do need further guidance please reach out.

Classificada 4 em 5 estrelas

Adult pushchair

The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

2 de abril de 2026
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Resposta da Mobility Extra

We hope you enjoy using your C-2 transit wheelchair!

Classificada 5 em 5 estrelas

Excellent customer service

I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

2 de abril de 2026
Opinião espontânea
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Resposta da Mobility Extra

Customer service is very important to us and im glad we were able to assist you with your C-2 manual wheelchair in a speedy manner!

Classificada 3 em 5 estrelas

Delivery company questionable

Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.

30 de março de 2026
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Resposta da Mobility Extra

Thank you for your review and for the kind words about our team's responsiveness. We're really sorry to hear about the experience with the delivery — being told a delivery had been attempted when it hadn't is simply not good enough, and we completely understand the frustration that caused.

We take delivery reliability seriously and we have raised this with our courier. We're glad we were able to get a new delivery date arranged, but we appreciate that the delay and the inconvenience shouldn't have happened in the first place.

We hope you're enjoying the chair and please don't hesitate to get in touch if there's anything else we can help with!

Classificada 5 em 5 estrelas

I am very pleased with my mobility scooter

I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

30 de março de 2026
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Resposta da Mobility Extra

Its great to hear you are pleased with your mobility scooter!

Classificada 5 em 5 estrelas

Beautiful wheelchair!

My wheelchair arrived not the next day but the day after and it was perfect! I was so pleased with everything, my last wheelchair was heavy and everything was just hanging off, It was 30 years old,
Looking forward to another 30 years with this lovely chair

30 de março de 2026
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Resposta da Mobility Extra

Hey! We hope you enjoy your C-2 wheelchair!

Classificada 5 em 5 estrelas

Super quick delivery

Super quick delivery, great product price and very helpful after care

25 de março de 2026
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Resposta da Mobility Extra

We really appreciate the review!

Classificada 5 em 5 estrelas

We were welcomed as we arrived to view…

We were welcomed as we arrived to view wheelchairs. Demonstrations were comprehensive and knowledgeable. No pressure to purchase and when we decided to buy the sale and delivery arrangements were satisfactorily arranged.

24 de março de 2026
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Resposta da Mobility Extra

Customer service and product quality are very important to us and all our customers so thank you for the review!

Classificada 5 em 5 estrelas

Had my chair over a year now and I love it…

Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this company is great is just the tip of the iceberg. So quick to help with any issues even when the dog takes a liking to munching armrests. I can't thank them all enough for giving my life back

31 de março de 2026
Opinião espontânea
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Resposta da Mobility Extra

Its amazing to hear such a positive review about us!

Classificada 5 em 5 estrelas

I bought my the MX-2R on Sunday 22nd

I bought my the MX-2R on Sunday 22nd. The phone line was shut but they answered on WhatsApp very quickly and answered all my questions so I could understand how it worked. I was very impressed. I got the chair delivered on Wednesday 25 which was very quick! I am so happy with the chair. The stick to drive it is very sensitive and doesn’t need a lot of pushing which is fantastic for my hands because I struggle. I was very impressed and would recommend the chair to anyone but also tell people your customer service is excellent. Thank you so much for all your help again!

25 de março de 2026
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Resposta da Mobility Extra

Customer service is a top priority and Im pleased to hear we were able to assist you on a Sunday! The MX-2R is a fantastic chair and we wish you many happy miles in it!

Classificada 5 em 5 estrelas

Outstanding customer service!

Absolutely fantastic service on a Sunday afternoon out of hours! We have just purchased an MX-2R Powerchair on line. We have tried a number of alternative chairs in local shops but were keen to try and find a stockist to try this particular model. We sent a WhatsApp message on a Sunday afternoon to ask for local suppliers, we were not anticipating a response today - but had a message back immediately! Unfortunately there is no local supplier but we received an excellent service with many questions asked and answered in great detail which allowed us to go ahead and order with confidence. Very excited to try the new chair!

22 de março de 2026
Opinião espontânea
logótipo da Mobility Extra

Resposta da Mobility Extra

No matter what day of the week or time of the day we are here to help!

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