Having made a purchase, the product became faulty after a few weeks. Customer services quickly identified the problem, sent replacement parts and documentation to support the fix. A very nic... Ver mais
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Leia as opiniões dos outros
Modern mirror did great job with technical advice and prompt delivery. Unfortunately my mirror arrived with a broken back light dimmer switch (probably broken in transit). They supplied a replacemen... Ver mais
Really brilliant mirror with a daylight setting and a brighter light, good size and nice pouch to keep it in, only problem is, my daughter has pinched it so I’ll have to get another one, good reputa... Ver mais
I am a previous customer (28th Oct 2014), and purchased the 'Treece' mirror (LM236089018), The mirror has worked well since purchasing, with the Fluorescent tubes being replaced once (fair wear).... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Modern Mirror Design Limited The Red Forge 9a Station Road Corsham Wiltshire SN13 9EU United Kingdom
Informações de contacto
The Red Forge, 9a Station Road, SN13 9EU, Corsham, Reino Unido
- 01249 481579
- new@modern-mirror-design.co.uk
- www.modern-mirror-design.co.uk
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As pessoas também visitaram
Super design...lovely build...sets our…
Super design...lovely build...sets our shower room to its absolute best...a quality product...delighted
Mirror came well packaged
Mirror came well packaged. Chose this one because we needed the shaver socket to be at the bottom whereas most are on the right hand side. Really pleased, has modernised our bathroom and love the demister which works really well.
Great quality mirror
Great quality mirror, delivered very quickly and looks great
Very happy with my purchase.
I am Very happy with the mirror I purchased. Delivery was as stated and very well packaged.
Delivered on time and intact.
Prompt delivery
Prompt delivery, great prices and wide range of choice
Prompt delivery looks lovely in my new…
Prompt delivery looks lovely in my new bathroom
Really good company to deal with and…
Really good company to deal with and very quick delivery. So pleased with my LED mirror. Looks fantastic and lighting is brighter than I thought it would be. A happy customer 😊
Good BRITISH quality
Good quality. Looked at other mirrors very similar to this one. A lot more expensive. It’s British made, which I love. It arrived on the date we were told. So no problems what so ever. I would recommend the company and product.
Mirror was delayed twice by a week
Mirror was delayed twice by a week, so my fitter had left and finished, finally arrived after several emails and calls.
Apart from they're customer service chap Ronan who was brilliant, I wouldn't use again in a hurry, but mirror is great

Resposta da Modern Mirror Design
Excellent customer service
There was a problem with my order (parcelforce lost one of the mirrors) but Ronan in customer service was incredibly helpful, speeded up the dispatch of another mirror for me and then had to send out a replacement for the one that went missing. He called regularly to update me with what was happening and made me feel like I was a valued customer. Definitely recommend ( and the mirrors are fab too)!
Good product but delayed
Delivery time was put back twice but at least they kept me Informed. Product is just what I wanted.
Good quality & modern mirror
The mirror is lovely. Just as how I imagined it would be. It lights up the whole bathroom without the ceiling led lights on. Very good quality & looks great. Haven’t used the shaver socket yet. Sensor function is very good, my teenage kids are very impressed. So overall very happy with the product & will buy a smaller one for the en-suite which will be renovated in April.
"Batteries Not Included"!
So, got the battery-powered LED mirror and would have to say as a product, it’s great. All well packed, quick delivery, nice quality and works as it should.
However, the description specifically say that: “This product features: 8 x 1.5v AA Duracell batteries (included)..”
I checked twice – there were no batteries of any sort included in the box, therefore in order to use it, I had to go out and purchase 8 AA Duracell batteries. So happy with the product, but not happy at having to drive to the shops and pay an additional £7.00 for the batteries that should have been included. Messaged the business and after providing a receipt, was refunded for the batteries. No apology, no surprise that there weren't batteries included in the box and no offer of a few quid off to cover the 8 miles I had to drive to get batteries. So, in summary - product is great, customer service, less so.

Resposta da Modern Mirror Design
Great mirror with good functionality
The bulbs were exactly what I needed…
The bulbs were exactly what I needed and seem to be good quality.
Fantastic mirror
A lovely mirror which is great for applying make up (make sure you get the daylight bulbs). I ordered it late Friday afternoon and it arrived the following Monday. Definitely a great buy.
Zero Customer Support
Purchased mirror in November and it was faulty 2 weeks later, contacted Modern Design in December and was told nobody was in Customer Support until January. Sent new mirror in January but that didnt work either. Now Customer Support is ignoring my letters emails and telephone calls. Now i am taking them and their sister company Illuminated Mirrors UK to the Small Claims Court.
Ridiculous and typical.
The owner replies that he has returned the Laptop I sent by mistake when it was his company that organised DPD to collect the same mirror TWICE in 5 days and collected the Laptop by mistake.
Three time the owner has personally told me he will resolve my situation
THE MAN IS A LIAR, BUY ELSEWHERE, there are plenty of other companies, I HAVE NOW FILED THE COURT PAPERS

Resposta da Modern Mirror Design
Poor service
Mirror received faulty, took a week to sort out issue. Arranged replacement for set date now been emailed to say won't be delivered now. Still trying to sort

Resposta da Modern Mirror Design
Delivery was later than promised and no…
Delivery was later than promised and no fixings on back of mirror meant that we had to return it and ask for replacement

Resposta da Modern Mirror Design
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