Modern UPVC Windows Opiniões 

608
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to use website, quick ordering process with great range of products plus fast delivery. High quality units unfortunately due to project delays units have not been fitted yet but a previous w... Ver mais

Classificada 5 em 5 estrelas

Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good measuring assistance, very good communication and quick turnaround with order. Window arrived and good brand that I recognised, very pleased with the quality of the window. Have had UPVC installe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have had Doors, windows and replacement glass form Modern UPVC Windows and the quality is always good, measurement precise to the order specs. And best of all usually half the price of anyone else.... Ver mais

Informações sobre a empresa

  1. Fornecedor de janelas de PVC
  2. também em
  3. Fornecedor de janelas
  4. Fornecedor de portas
  5. Serviço de instalação de janelas

Escrito pela empresa

Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

608 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(608)

243 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company to deal with.

This was my second purchase from Modern UPVC Windows and yet again I was very satisfied with everything from the ordering process, customer service, delivery, comms along the way, and finally the quality of the product, and all at a reasonable price.
Excellent!! Another order soon.

10 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The website was easy to use

The website was easy to use. It had useful information on measuring and fitting. This was my first time fitting windows. After placing the order I was given a delivery date and I was able to track the driver. The order was delivered with the panes and frames separated which made it easy to handle. The frames were the exact measurements ordered. The quality of the frames and panes was very good. I would recommend this company.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

This is the third time I have had windows from this company. Always have good communication, A good quality product, And quick delivery

19 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

My experience with Modern UPVC Windows

I purchased 6 windows, 1 door, triple bi-fold. We had a mix of double and treble-glazed windows in our order. The ordering process was easy, and they were delivered in a reasonable time. Everything purchased was going into my two-storey extension. I used a building company that have over 20 years of building experience, and also have great proficiency when fitting doors, windows, bi-folds etc. I would also add that their prices were very competitive, hence my decision to use this company. I paid over £5K for everything, which I feel is good value.

About 3-4 weeks after installing the bi-fold windows a 6" hairline crack appeared at the bottom of in the internal middle pain. At that time, no one was working in the kitchen where the bi-folds were installed, so I was surprised to see this crack appear. After some research, I understand cracks can appear when the temperatures drops very low, which is consistent with the timelines of when they were installed, which was towards the end of October 2025.

I contacted Modern UPVC Windows to explain what had happened, it took a considerable time for them to reach their decision. Actually, their responses were very slow and I had to do quite a bit of chasing. Many weeks passed before they reached their decision, which was that I had to pay for the new panel. I did this as I didn't want to take the chance the whole panel might break. The new panel cost me £259. The replacement came well packaged and promptly, at no extra charge. I've had it fitted now, and I have no problems.

Overall, I would say the windows, door and Bi-fold (with the exception of the internal window pain cracking) are excellent. The sales service was good, less so the after sales service. Disappointed to have had to pay the extra £259 for the faulty window pain, and it not being covered under warranty or a good will gesture.

Would I recommend them? Probably not due to my experience, although the products are good and their prices are competitive. I just worry about their after sales service, and that is simply because of my experience.

31 de março de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon Carl,

Thank you for taking the time to leave such a detailed review and for choosing Modern UPVC Windows for your extension project.

I am pleased to hear that you found our ordering process straightforward, our pricing competitive, and that you are happy with the quality of the windows, door and bi-fold system supplied.

I am sorry to learn of your disappointment regarding the cracked glass unit and the time taken to conclude the matter. I do appreciate that this was frustrating and understand your concerns. I have taken time to review the communications between yourself and our team, and I am pleased to see that we did consistently chase the suppliers for advice on this which was unusually slow and exacerbated by the Christmas shutdown period.

As discussed during the claim process, our warranty terms and conditions, which are provided at the point of purchase, do not cover glass breakages that occur after delivery and installation. Once products have been fitted, there are a number of external factors beyond our control that can contribute to glass breakage, including thermal stress, installation conditions, building movement, accidental impact and other site-specific influences. For this reason, replacement glass units are not covered under warranty where breakage occurs after installation.

While we were unable to replace the unit under warranty, we were pleased to supply the replacement glass promptly at cost price and without additional delivery charges, enabling the issue to be resolved as cost effectively as possible for you.

Thank you again for your business and for recognising the quality and value of the products supplied.

Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Great Window

They kept me well informed of delivery times, queried my order to make sure everything was correct.
a well organised company with good communication skills, very helpful and polite delivery drivers.
Good quality windows at a very competitive price.

3 de junho de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon Terry,
Thank you for taking the time to leave us such a great review!
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Easy to use website

Easy to use website. Ordering is easy. Delivery good.

10 de junho de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi Chris,
Many thanks for your 5* review, we really appreciate it.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Windows we bought from modern Upvc windows

The windows that we bought from modern Upvc windows were excellent quality and at a very good price too
The website was easy to use with lots of options to change the glass type and lock type etc so you know what you are getting and you get an instant price
We misplaced some of the clips etc and they sent them out to us straight away free of charge which was really nice of them
The delivery went smoothly and the driver was really nice
We would genuinely recommend modern Upvc windows to anyone looking for windows or doors it’s really worth going on the website to get an instant quote
All the people we dealt with from the company were really helpful
Thank you
Michael

10 de junho de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hello Michael,
Thank you for such a complimentary review, we are really pleased to hear you are happy with both products and service.
Kind Regards
Modern UPVC Windows

Classificada 1 em 5 estrelas

Poor quality windows and non-existent customer service

I am highly disappointed with my experience and cannot recommend this company. The quality of the windows is far below what they advertise. Every single window frame arrived with scratches, and the glass panes were scratched as well.To make matters worse, one of the glass units arrived completely defective. I contacted customer service to find a solution, but they never resolved the issue.Save your money and look elsewhere. Their advertising is highly misleading, the product quality is poor, and they do not stand behind their commitments.

13 de novembro de 2025
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon Nerijus,
Thank you for your review, I am sincerely sorry to hear of your disappointment. I only have limited information to work on from this review, although I think I have found your initial WhatsApp conversation reporting an issue but I cannot ascertain what has happened since then as I do not have access to any subsequent communication. Could you please drop me an email to info@modernupvcwindows.co.uk and I will look into this properly for you.
Kind Regards
Katy (Customer Services Manager)
Modern UPVC Windows.

Classificada 5 em 5 estrelas

Easy to order, quality products.

Website for ordering is good to use when ordering windows and doors. Used before so happy with products previously purchased.

20 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon David,
Thank you for your glowing review, and repeat custom. We very much appreciate it.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Very easy to order a slightly complex…

Very easy to order a slightly complex arrangement, helpful customer service during ordering and installation. Order arrived on schedule and delivered by very helpful driver. Straightforward to fit and fitted exactly as required. Excellent value for money. Would recommend. Thank you.

2 de junho de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hello Peter,
Thank you very much for your glowing review, we are very pleased to be of help to you.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Great quality and price

Great quality and price, fast delivery with a very nice driver. this is my second set from them (two different houses) both times they've been fantastic

2 de junho de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi Zoe,
Thank you for taking the time to leave your 5* review, we do really appreciate the positive feedback.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

This company has been exceptional

This company has been exceptional. We renovated our property over and 18 month period and every time we had an issue to resole, Modern windows were there. Out of all the suppliers we had to deal with, this company was head and shoulders above the rest. Well done to them and their team. Tom

25 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon Tom,
What a glowing review! Thank you, we really appreciate it.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Very professional

Quick turn round. Two to be delivered from placing my order. Delivery driver was very helpful and polite. Purchased a window and door which I am very happy with. I was missing the keys to the window but was sent out two replacements very promptly. Excellent service.

29 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi Steve, many thanks for your glowing review, we are very happy to have been part of your project.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Modern windows are highly recommended-…

Modern windows are highly recommended- communications were excellent, through to delivery and help with a query on extra parts I needed. The windows are great quality and a great price- why pay more? I will be returning for future orders.

15 de abril de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi John,
Thank you for your fantastic review - we are very pleased to have helped you with your build.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always, easy to use website, reasonable prices, good communication and helpful delivery person. I will definitely use them again.

18 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Good Afternoon Matt,
A great review - thank you very much! We look forward to seeing you again for future projects.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Good quality doors

I found the order system clear and liked the fact it was easy to choose options such as different sizes of sill, or type of glass.
Doors seem very sturdy. The locking mechanisms are quite stiff at the moment, hopefully they will get better with use?

20 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi Jane,
Thank you for leaving us your 5* review, we do very much appreciate it. The locking mechanisms should absolutely loosen up however if you have concerns you can drop us an email to info@modernupvcwindows.co.uk anytime and our team will be glad to assist.
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Great windows for the best prices I've…

Great windows for the best prices I've found. Triple glazed windows for less than most charge for double.

18 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hi Kris,
Thank you for leaving us such a great review, enjoy your triple glazed windows (when the weather is colder!)
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Excellent product and fantastic…

Excellent product and fantastic service, would highly recommend.

20 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hello Richard,
Thank you for taking the time to leave your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows

Classificada 5 em 5 estrelas

Great Windows

No issues at all... delivery by 2 people who put them carefully in my garage. DIY fitted no problems at all. Good quality.

19 de maio de 2026
Opinião espontânea
logótipo da Modern UPVC Windows

Resposta da Modern UPVC Windows

Hello Dave,
Thank you for your 5* review, we are very happy to hear you are pleased with your order.
Kind Regards
Modern UPVC Windows

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