From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Ver mais
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Leia as opiniões dos outros
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Ver mais
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Ver mais
A empresa respondeu
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informações de contacto
21 Chiltern Street, W1U 7PH, London, Reino Unido
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Excelente
401 opiniões
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Good selection of more classic eyewear
Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy
22 de março de 2026
Resposta da MONC
Good day Ben,
Thank you for taking the time to leave us such a great review, we really do appreciate it.
If there is anything we can help with in the future, please don't hesitate in contacting us.
Kind regards,
The MONC Team.
A fabulous boutique!
A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!
6 de março de 2026
Resposta da MONC
Hi Paolo,
As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.
Hopefully we will see you again soon.
All the best,
The MONC Team.
Resposta da MONC
Hi Jack,
Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.
Kind regards,
The MONC Team.
Resposta da MONC
Dear Sebastian,
It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.
Until next time,
The MONC Team.
Resposta da MONC
Hi Cassidy,
Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.
Kind regards
The MONC Team.
thanks for taking the time to adjust my…
thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...
24 de fevereiro de 2026
Resposta da MONC
Hi Tom,
You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.
Kind regards,
The MONC Team.
Chris was a first rate ambassador for…
Chris was a first rate ambassador for the brand
21 de fevereiro de 2026
Resposta da MONC
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
Amazing service from Chris😍
14 de fevereiro de 2026
Resposta da MONC
Good day Willman,
It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.
Until then,
The MONC Team.
Great glasses delivered quickly
Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality
14 de fevereiro de 2026
Resposta da MONC
Hello Finn,
Thank you for taking the time to leave us such a positive review.
I will be sure to pass on your kind words to the team.
Kind regards,
The MONC Team.
Efficient and friendly service
7 de fevereiro de 2026
Resposta da MONC
Hello Jane,
I just wanted to thank you for taking the time to leave us a review.
We really do appreciate it and we look forward in welcoming you into store again in the future.
Kind regards
The MONC Team.
Excellent glasses
Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.
20 de janeiro de 2026
Resposta da MONC
Hi Ben,
Thanks for taking the time to leave us such a positive review.
As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.
We are here if there is anything you need help with in the future.
Kind regards
The MONC Team.
Amazing Service
Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more
26 de janeiro de 2026
Resposta da MONC
Good day Jack,
Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.
As always, we are here if you have any queies in the future with regards to your frames or updated lenses.
All the best,
The MONC Team.
Resposta da MONC
Hello Arijit,
Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
My MONC glasses, ten years and counting!
I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie
21 de janeiro de 2026
Resposta da MONC
Good day Richard,
Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.
We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.
I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.
Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.
Kindest regards,
The MONC Team.
Shopping experience in online shop
Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish
23 de janeiro de 2026
Resposta da MONC
Good day Eugen,
Thank you for taking the time to leave us such a great review.
As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.
All the. best,
The MONC Team.
10/10
10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.
15 de janeiro de 2026
Resposta da MONC
Dearest Anna,
Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.
Thank you for your continued support and we look forward to seeing you again very soon.
All the best,
The MONC Team.
Amazing service.
I have never been looked after so well helping me pick glasses.The service was amazing.
8 de janeiro de 2026
Resposta da MONC
Hello Kathryn,
It's great to hear how much you loved your MONC experience.
Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.
We appreciate your feedback and we look forward to your next visit.
All the best,
The MONC Team.
Fantastic service and great advice on…
Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.
10 de dezembro de 2025
Resposta da MONC
Hi Stuart,
So glad you enjoyed your MONC experience and even more your MONC specs.
We look forward to welcoming you back into store when you are ready to look for your second pair.
All the best,
The MONC Team.
My second pair of glasses with Monc
My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!
23 de dezembro de 2025
Resposta da MONC
Good afternoon Pedro,
As always, thank you for taking the time to leave us a review and more importantly for your continued support.
See you sometime in 2026 we hope.
Kind regards,
The MONC Team.
Love!
The best glasses you can buy! So much care, attention and detail into the glasses and they feel very personal to wear compared to the bigger eyewear brands out there! Thanks again MONC
17 de dezembro de 2025
Resposta da MONC
Good day Hugo,
Thank you for taking the time to leave us such a lovely review.
We really do try and do things differntly here at MONC and it's always great when our customer notice.
We look forward to seeing you sometime in 2026.
All the best,
THe MONC Team.
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