From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Ver mais
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Ver mais
A empresa respondeu
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informações de contacto
21 Chiltern Street, W1U 7PH, London, Reino Unido
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Excelente
401 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always happy to be helpful
Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins for my glasses in there today - they will work a treat next time I’m away in the sun.
17 de dezembro de 2025
Resposta da MONC
Dear Marty,
Happy new year to you!
As always, thanks you so much for taking the time to leave us such a positive review, we really do appreciate.
So glad you managed to get your hands on one of our new clip-ons before they sell out.
As always, we are here if there is anything you need in the future.
Kind regards,
The MONC Team.
The best glasses I have ever had…
The best glasses I have ever had coupled with superb customer service.
10 de dezembro de 2025
Resposta da MONC
Good morning Kirsten,
Thank yo so much for taking the time to leave us such a positive review.
We look forward to seeing you in store again sometime in the future.
Kind regards
The MONC Team.
The frames are so unique
The frames are so unique! My friend and I found just the perfect pairs. The owner told us all about the display at the London Flower Show. I'm happy to have found this one-of-a-kind shop!
10 de dezembro de 2025
Resposta da MONC
Dear Anna,
It was a pleasure meeting you both and i'm so happy you enjoyed your MONC experience.
We hope to welcome you back in the future on your next visit to London.
All the best,
The MONC Team.
Resposta da MONC
Hello Radiva,
Thank you for taking the time to leave us a such a lovely review.
We really do appreciate it and we look forward to seeing you again at some point in the future.
Kind regards,
The MONC Team.
Resposta da MONC
Dear Pablo,
It was lovely meeting you all and thank you for taking the time to leave us a review.
We look forward to welcoming you back into store to help you with those clip on lenses for your Kallio soon.
All the best,
The MONC Team.
Loved the product & the company ethos
Loved the product & the company ethos! Very stylish too!
22 de novembro de 2025
Resposta da MONC
Dear Ms Allsopp,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to welcome you back again at some point in the future!
All the best,
The MONC Team.
Great service…
I visited their stand at the Home & Garden xmas fair at Olympia. Although there wasn't a huge choice, due to only being able to bring a certain amount, what they'did have was great. The optician was so helpful. I was looking at dark rimmed glasses, but as soon as he looked at me he knew what colour would suit my hair and complexion. I made a purchase and within 5 days they arrived. Perfect fit. At my local specsavers where I usually go, I usually have 2 or more visits because the lens or fit aren't right. Very impressed. I have to get used to the different look. But loving them Will definitely return to the shop for my reading gasses
9 de novembro de 2025
Resposta da MONC
Hello Trina,
Firstly let me thank you for leaving us such an in-depth review, we really do appreciate it.
It was lovely meeting you at Olympia this year, we really do try to bring our knowledge and experience to every customer no matter how busy the stand is and it makes me so happy to read that you loved the experience and we managed to fulfil your expectations.
You are most welcome to visit us in store anytime or we will see you again next year at Spirit of Christmas.
All the best,
The MONC Team.
Beautiful sunglasses and amazing…
Beautiful sunglasses and amazing service, left with a beautiful pair!
8 de novembro de 2025
Resposta da MONC
Hello Tarek,
Thank you for taking the time to leave us a review. As a small independent, we really do appreciate it.
We look forward to seeing you again soon.
All the best,
THe MONC Team.
Resposta da MONC
Dear Mr Ghobash,
Its always a pleasure welcoming you into store and we look forward to seeing you on your next trip to London.
Kind regards,
The MONC Team.
Resposta da MONC
Hi Victoria,
So good to hear you love your Sunglasses.
If you need any adjustments in the future, please feel free to stop by the store anytime.
All the best,
The MONC Team.
MONC - Outstanding quality and service
Fantastic !!!
I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me all about his company the awards they’ve won and where to find his other shops around the London area. I found Chris be a wonderful, charismatic, friendly and honest giving his opinion and enjoying the story’s and celebrities that have bought his beautiful eyewear. Looking forward to wearing my Gracia Fern sunglasses 👏🏼👏🏼👏🏼👏🏼
9 de novembro de 2025
Resposta da MONC
Hi Marissa,
It was so lovely meeting you at this years Spirit of Christmas fair.
We really do enjoy introducing MONC to new customers and telling them all about our eyewear journey so far and it's great to hear you loved your experience.
As always, if you are every in central London, please feel free to pop in and see the store and Chris can introduce you to the rest of the team.
We look forward to seeing you again at some point in the future.
All the best,
The MONC Team.
Lovely glasses and lovely service
Lovely glasses, light and wearable. But also lovely service, very patient. Big shout out to Chris
4 de novembro de 2025
Resposta da MONC
Hi Natalie,
Thank you so much for your wonderful words.
It's always great to hear you enjoyed your experience.
We all really do enjoy finding the perfect frame for each and every customer.
If there is anything else we can help with in the future, please drop us a message or feel free to visit us in store at anytime.
All the best,
The MONC Team.
Another top level performance from…
Another top level performance from Monc. Visited them at Spirit of Christmas this past week. Very happy with the care and advice.
Thanks !
Derek
3 de novembro de 2025
Resposta da MONC
Hi Derek,
It was lovely seeing you again at Spirit this year.
I'm sure we will see you in store again at some point in the future.
Kind regards,
The MONC Team.
Resposta da MONC
Hello Gillian,
Thank you for taking the time to leave us such a positive review, we really do appreciate it.
If there is anything else we can help with in the future, please don't hesitate in reaching out.
All the Best,
The MONC Store.
Resposta da MONC
Hi Gabrielle,
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it and we hope to see you again sometime in the future.
Kind regards,
The MONC Team.
Super helpful and knowledgeable team…
Super helpful and knowledgeable team and a fantastic product.
Wear the frames I bought last year every day and have now got a second pair as sunglasses.
Frames are lightweight and comfortable in a great selection of designs and colours.
3 de novembro de 2025
Resposta da MONC
Dear Mrs Davis,
So good to hear you loved your MONC experience that you decided to come back and purchase another pair of Sunglasses.
We atre dedicated to bringing our customers new styles, colours at the best possible price and of course all the while ensuring they are operfectly fitted and comfortable to wear.
As always, if we can help with anything else in the future, please don't hesitate in contacting us.
All the best,
The MONC Team.
An excellent experience overall
Very friendly assitanants. A very well laid out stand and beutiful original frame designs with a variety of different coloured lenses to suit different tastes. Very reasonably priced given the quality and care taken over the product range and service
4 de novembro de 2025
Resposta da MONC
Hi David,
It was a pleasure meeting you at this years Spirit of Christmas show.
So glad you enjoued your MONC experience and if there is anything we can help with in the future, please don't hesitate with getting in touch.
Kind regards,
The MONC Team.
Roxy was really friendly and helped me…
Roxy was really friendly and helped me to choose what fits my face.
26 de outubro de 2025
Resposta da MONC
Hello Hesham,
Thank you for taking the time to leave us a review.
I will be sure to pass on your feedback to Roxy also.
We look forward to seeing you again in the future.
Kind regards,
The MONC Team.
Unparalleled excellence on all levels, and style.
Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, precision and rigour in the technical aspects too. And then their guidance on what style works too is on bang on point.
29 de outubro de 2025
Resposta da MONC
Hello Mary,
Thank you for taking the time to leave such an in-depth and positive review.
Honestly, you know the entire team at MONC now and Fred and the entire team really do appreciate it as well as your continued support.
We look forward to your next visit.
All the best,
The MONC Team.
Thoughtfully designed glasses
Thoughtfully designed glasses, beautifully packaged and shipped, great customer service.
4 de outubro de 2025
Resposta da MONC
Hi Laura,
Thank's so much for taking the time to leave us a review, we really do appreciate it.
We look forward to seeeing you again soon.
All the best.
The MONC Team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.