Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Opiniões 

332
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de informação

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito pela empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(332)

240 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My experience with you was very good

My experience with you was very good, I got all the information and guidance that I needed which helped me to contact the right people and the right departments, and also guiding me to make the right and best decision.

30 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 1 em 5 estrelas

0 star review not possible but this…

0 star review not possible but this service was useless. Was unable to give any advice at all, could not provide any guidance , connection to adviser or provide any alternative to pursue. Awful and distressing experience.

6 de julho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Classificada 5 em 5 estrelas

Quick, straight forward, helpful advice

I got an appointment straight away and my options were explained clearly. I was able to take the info and explore further at my leisure. The advisor was extremely competent and a good communicator. It felt safe and worthwhile.

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really clear, helpful, patient information

Really clear, helpful, patient advice, checking I understood and was happy with the info, would recommend.

29 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 4 em 5 estrelas

Good easy advice.

1 de julho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Pension plans

Contacted pension wise to discuss my options for retirement everything was very professional and explained very clearly.
Would highly recommend

3 de julho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Pension Wise Service is MUST for those considering options

Easy to book appointment through website.

Pension Wise agent took the time to understand me, my requirements and talked me through the options available for my Defined Contribution pension.

The guidance (NOT financial advice) offered was talked through in detail and I was allowed to ask as many questions as needed to allow me to understand my options. I was provided with a detailed summary after the call and I now feel more confident around what questions I need to ask my pension provider.

For anyone who is over 50 and is thinking about retirement options, I would recommend booking your appointment with Pension Wise as soon as possible.

Extremely professional service which is free to use

3 de julho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

They told me everything I needed to…

They told me everything I needed to know regarding a letter I received from my private pension provider the information they gave me was first class !

30 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Great assistance from Money Helper

The Money Helper agent really helped to clarify the pension options available to me. All of my queries and concerns were addressed to give me confidence to move forward and resolve my issues.

19 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Pension queries.

Overall my experience of dealing with Moneyhelper was fairly helpful & the operative explained what information, documents would be needed to help with my pension queries.

19 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

MoneyHelper agents

The agents, to whom I spoke to arrange and then reschedule a telephone appointment, were informative and empathetic.
The ensured, in a friendly and professional manner that I will be fully prepared for my consultation in August.
I recommend the MoneyHelper service to anyone who wants/doesn't know how to make the most efficient use of their pension savings.

22 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

I was recommended to use after using …

I was recommended to use after using travel insurance compare sites that were quoting higher figures for my age and medical background. Medical helper gave me three companies that might offer better quotes and one of them were able to come in £100 cheaper than I had found elsewhere.

18 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful, understanding and had great knowledge. He really helped me understand my options and explained them is easy terms

16 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Great communication

Easy to contact service,no long call waiting
I had a question to ask ,it was dealt with in a professional and empathetic way .
Therefore l would use again if required recommended to family and friends .
The representative was understanding of my hearing difficulties.

23 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 5 em 5 estrelas

Extremely knowledgeable and full explanation of my options

Knowledgeable professional patient and extremely empathetic covered everything I was hoping answered in a thorough way.
Thank you for knowledge grateful

23 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 4 em 5 estrelas

A kind, helpful agent

Getting to talk to an agent after a chatbot interaction. The agent was a lovely person, keen to help and very understanding.

18 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Classificada 1 em 5 estrelas

This organization is just a data…

This organization is just a data collection organisation. They want to know everything about you, pensions, savings , income, assets and family. They then say we cant offer you advice as its against protocol. My adviser didnt advise anything. He left recording every minute detail about me and then offered me nothing. Government data collection that's all it is. Waste of my time.

10 de março de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected. Our services offer free, impartial information and guidance only - we are unable to provide advice.

If we can help in relation to guidance services, you can contact us as contact@maps.org.uk.

Thank you.

Classificada 5 em 5 estrelas

The consultant was very professional as…

The consultant was very professional as ND had vast knowledge of the pension minefield. Plus he was totally aware of my needs and gave advice accordingly. Highly recommended.

16 de junho de 2026
Opinião espontânea
logótipo da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Resposta da moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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