Monster Supplements Opiniões 

7151
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Really great prices and offers. My parcel was accidentally sent to the wrong address, human error, this stuff happens, managed to get my order and notified the company who apologised and gave me an of... Ver mais

Classificada 5 em 5 estrelas

I have used High 5 tablets for years now and enjoy both flavours of the caffeine hit ( prefer pink grapefruit) . You get acquired to the taste and find them invaluable in aid of my muscle recovery as... Ver mais

Classificada 5 em 5 estrelas

I had a really good experience with this company, ordered some protein bars at a really good price and even had a free protein shaker thrown in. Unfortunately, I put in the wrong billing address and d... Ver mais

Classificada 5 em 5 estrelas

Excellent quick service using click and collect from warehouse. Friendly staff Last time waited 6 days for delivery. Dispatched quickly by Monster supplements but held for too long at the hermes depo... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. também em
  3. Loja de vitaminas e suplementos

Sobre Monster Supplements

Informação fornecida por diversas fontes externas

MonsterSupplements.com is the UK’s leading bodybuilding and sports supplements store.

In a market which is rapidly expanding, Monster Supplements prides itself on providing the widest range of research-proven, safe supplements from brands such as Maximuscle, Phd Nutrition, Optimum Nutrition, Myprotein, Reflex, BSN and Gaspari.

MonsterSupplements.com features over 10,000 customer reviews and Free UK delivery plus our Price Match Promise means you can shop in confidence.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,7

Todas as opiniões

(7151)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

They sent me product with near date…

They sent me product with near date expiry. (Gotu kola)

13 de junho de 2020
Opinião espontânea
logótipo da Monster Supplements

Resposta da Monster Supplements

Hi Matija,
thank you for your order and for submitting your feedback. We ensure that all items are advertised if they are past best before date or are within 2/3 months of the best before date.

The details are displayed below the price of the item and then again on the top of the product description, we are sorry if you failed to see this.

The price will also be lowered to reflect the date as it was on this ocassion.

Kind Regards
Team Monster Supplements

Classificada 5 em 5 estrelas

Good stuff

Had to order these from the UK. Arrived even during the lock-down. Time to reorder soon.

12 de junho de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

Plenty of better sites

Updated response - so the money was in "limbo" is just another way of saying the balance in my account went down when I ordered and did not return to normal for a number of days..... Yea nothing to do with you at all. And the timely reply to the review, over a month after it was posted shows how on the ball you are. And attached is the correspondence I received -

Good Afternoon Kevin,

No problem I will inform our accounts team to issue a refund to you, please allow 3-5 working days for this to show in your bank account..

Of best regards
Sarah Wear
Customer Service Advisor

After I ordered (and payed) got an email saying I had to send a copy of a utility bill to confirm my address for some reason. Order would not be sent unless I did. Didn't have one to hand so asked for my order to be refunded. Said this would take a number of days...... Take your money in 30 seconds but takes days to get it back. No idea why a copy of a bill is needed to order protein. Plenty of other sites avoid this lot

11 de junho de 2020
Opinião espontânea
logótipo da Monster Supplements

Resposta da Monster Supplements

Hi Kevin,
thank you for your order and for your feedback. We explained in the email requesting the proof why this was required.

We take security very seriously and because we are unable to perform our usual checks with overseas purchases we need the proof to validate the order so that we can then release.

It is only required for your first order and helps protect ourselves and customers from fraudulent transactions.

You placed the order on the 4th June at 13:04, payment was then in limbo between payment provider and ourselves. It will leave an impression on your bank account but we had not accepted payment at any point during this process. We would only accept once we were happy with the proof provided.

We sent the email requesting the proof at 14:02 and at 16:21 on the same day my colleague denied the payment and refused the purchase and therefore your debit will simply disappear, you will not see it as a refund as the payment will never have been accepted and confirmed so nothing to refund.

Kind Regards
Team Monster Supplements

Classificada 5 em 5 estrelas

Pay less for quality at Monster Supplements

I need quality in supplements. Monster Supplements offer great prices on a great range of products ... but so much more is the quality of service. They give immediate updates. Whenever I've had a question they have given a truly personalised service - as if I was their only customer. That to me is an awesome achievement. I feel like I could ask them anything. That helps me Think about what I'm buying, why I'm buying it, and to value what I do buy. Trust - they deliver.

10 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Very quick dispatch and delivery and everything reasonably priced.Ihaven't been using cell tech or Twix protein (both taste great), long enough to see any noticeable changes but so far very happy.

9 de junho de 2020
Opinião espontânea

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