had a lovely conversation with customer service Denisa M was so helpful and solved my issue straight away 10 out of 10
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
If you enjoy playing Bingo online than look no further than MoonBingo.com best ever online gaming site. They offer great incentives to join and they excel in rewarding their members. I have received m... Ver mais
I love moon bingo and is one off a few sites i really enjoy playing. There is always some kind of promotion going on to suit your needs, free coins in the chat which btw the CMs are always polite and... Ver mais
Totally useless. Games are tight barely get Bonuses ornfree spins during games. Also their.withdrawal is a joke. Says they approve in one working day. I made a withdrawal Wednesday before 4 pm and it... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Moon Bingo is one of the UK's favorite bingo site and was voted bingo site of the year 2011. We pride ourselves on amazing bingo promotions. Once you join us and fund your account, a fabulous Welcome Bonus will be waiting for you! That’s not all.. We have much up our sleeves.
Informações de contacto
Informação importante
4,3
Excelente
276 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The first experience was great
The first experience was great - I won £25. This is a fun site with dozens of exciting games and you can earn well while playing your favourite bingo.
8 de julho de 2019
Opinião espontânea
What a load of poo this moon bingo is.
What a load of poo this moon bingo is.. I can't believe I wasted money on this sight.. Don't trust it as you do not receive what it says you get to join and register.. Not happy as I was really excited to play this app... I am going to Unsubscribe !!!!!!
24 de abril de 2019
Opinião espontânea
Resposta da Moon Bingo
Hey Brooklyn,
Thank you for your feedback.
I'm really sorry to hear that you are not happy with your experience at Moon Bingo. I would like to request that you send me your username and details to Matt@thevipelite.com. I will be more than happy to look into your account and see how we can make your experience with us a better one.
Looking forward to hearing back from you.
Kind regards,
Matt
VIP Manager
Don't waste your money
Don't waste your money! This site is as bad as wink bingo. Bonuses are poor and your chances of winning are very low. Poor site
10 de março de 2019
Opinião espontânea
Resposta da Moon Bingo
Hey Kaley,
Thanks for your review.
I am sorry to hear that your experience with us has not been a good one. However, I will do everything in my powers to make it a better one for you.
If you can email your username to Matt@thevipelite.com, I will be more than happy to assist you.
Looking forward to hear back from you.
Kind regards,
Matt
VIP Manager
Love this site been with them for years
Love this site been with them for years
Although gifts for VIP are not as good as they used to be which is dissapointing as always felt appreciated before not so much now
6 de fevereiro de 2019
Opinião espontânea
Resposta da Moon Bingo
Hey Lesley,
Thanks very much for your feedback.
You can be assured that we will make our best to make your experience with us a better one.
Kind regards,
Matt
VIP Manager
take money can see balance but cant play
logged into my account on sunday and deposited money but when I went to play it kept asking for login details and every time I tried to play kept saying invalid ticket contacted c/s by email got email back clear cache and cookies so did that today but still cant play but isn't it funny can actually see my balance at top of screen but cant use site
17 de dezembro de 2018
Opinião espontânea
Resposta da Moon Bingo
Hi Syvia,
Thanks for your feedback.
I'm very sorry to hear about the login issues you had on your account. If you can confirm your username or email me directly at Matt@thevipelite.com, I will be more than happy to assist you on this.
I will do everything in my powers to change your current experience to a good one. :)
Kind regards,
Matt
VIP Manager
Not what I was expecting from reading reviews
After reading the reviews on here I thought I'd try Moon Bingo. I really don't like it, and I've tried a few sites. The slots are boring, it opens up browsers everywhere, it's hard to navigate I couldn't even find my supposed 100 free spins. No live bingo games going on I had to wait at least an hour, I doubt I'll even use the bingo bonus. Money down the drain, not fun at all.
11 de novembro de 2018
Opinião espontânea
Resposta da Moon Bingo
Dear Karen,
Good afternoon.
My name is Guy and I'm managing the VIP department on MoonBingo.
I would like to personally contact you in regards of your recent review.
Please contact me at VIP@MoonBingo.com
I can assure you that I will do everything in my powers to change your bad experience to a good one :)
Kind Regards,
Guy Miller
VIP Manager
MoonBingo
AVERAGE SITE NOTHING SPECIAL.
AVERAGE SITE NOTHING SPECIAL.. DONT BE FOOLED BY THE POSITIVE REVIEWS.
6 de novembro de 2018
Opinião espontânea
Resposta da Moon Bingo
Dear Jay, good morning.
My name is Guy and I'm managing the VIP department on MoonBingo.
I would like to further discuss about your experience with us on our site.
Could you please send me your username to: VIP@MoonBingo.com
I can assure you that I will do everything I can to change your experience with us to a highly positive one.
Looking forward to hearing from you.
Kind Regards,
Guy Miller
VIP Manager
MoonBingo
Really love playing on moon bingo I…
Really love playing on moon bingo I think it’s one of the best love the games on Facebook as well
17 de outubro de 2018
Opinião espontânea
Fab site won often love how easy it is…
Fab site won often love how easy it is to use , like the extra treats the VIP team give you there always happy to help with any questions also they have Facebook page with prizes to be won I've been lucky enough to win some used site 10 years now don't play any other
18 de agosto de 2018
Opinião espontânea
Wasn't expecting that I think this is…
Wasn't expecting that I think this is the first time I've ever won anything I'd like to thank all I'm so happy Thanksgiving again.
17 de agosto de 2018
Opinião espontânea
Excellent site had no problems enjoyed…
Excellent site had no problems enjoyed playing and will carry on playing thanks
16 de agosto de 2018
Opinião espontânea
I love moon bingo xx
15 de agosto de 2018
Opinião espontânea
enjoy playing on here .lots of freebies
15 de agosto de 2018
Opinião espontânea
Brilliant site 😊
15 de agosto de 2018
Opinião espontânea
Received my prize from the weekly…
Received my prize from the weekly competition this morning thank you so much its lovely great site love playing the slots and I've had a few decent wins too 😊
12 de julho de 2018
Opinião espontânea
Thank you for my prize your the best…
Thank you for my prize your the best love moon bingo
6 de julho de 2018
Opinião espontânea
I've voted 5 stars last year and my…brilliant
I've voted 5 stars last year and my vote still hasn't changed.. fun,fair,welcoming site great prizes and promotions.. would recommend to join..
hunney24
6 de junho de 2018
Opinião espontânea
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