Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
A empresa respondeu
Thank you Moriarty Law for helping me in this difficult time. I have been caring for my mother after my father passed for nearly 18 months she passed in February and found myself in financial diffi... Ver mais
A empresa respondeu
Amman who I spoke with this morning was so helpful and understanding. I hadn't checked my phone as I'd been in hospital. He listened and advised me. My card had been stolen a few weeks ago and I actua... Ver mais
A empresa respondeu
I can't thank him enough for the outstanding service he provided. From the very beginning, he was kind, patient, professional, and genuinely listened to my situation. Even though some of the issues I... Ver mais
A empresa respondeu
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
⁸After being on hold for 2hrs and 10 mins Arman was Absolutely 💯 fabulous and sorted out a problem I've been trying to solve for nearly a year !
Arman sorted it out in 11 minutes.
Thank you.
10/10

Resposta da Moriarty Law
I spoke to Chris who was very helpful and understanding
He was clear on my options and went through my situation with empathy and care.

Resposta da Moriarty Law
Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got my payment plan all set up and sorted..
Kind regards
Miss Sarahjane Donartie

Resposta da Moriarty Law
When I made the call. I was a little frustrated after trying to communicate with Thames water, who lied on there reports. Spoke to someone called kamren, who put my mind at ease. He reassured that this payment would be shown. The whole experience was calming and straight. Liked his approach.

Resposta da Moriarty Law
Mario dealt with my query he was very polite professional and helpful thanks.

Resposta da Moriarty Law
Very helpful and understand of circumstances

Resposta da Moriarty Law
Very helpful with good understanding and helpful information

Resposta da Moriarty Law
They were understanding gave good advice and set up plan to affordability

Resposta da Moriarty Law
Chris was excellent and handled the call brilliantly.

Resposta da Moriarty Law
I spoke to AZ on the phone earlier, he has amazing phone etiquette and really helped me this morning in dealing with my case. It's hard to build a rapport with people over the phone but I felt his presence was helpful, professional and empathetic, very well mannared guy. Thank you for your service

Resposta da Moriarty Law

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Chris is the perfect gentleman. This is how customer service should be done especially when debt repayments can be a high level of anxiety and stress. Great job. Thank you from my heart.

Resposta da Moriarty Law
Robert was fantastic. He was professional, friendly and personable. Explained the process clearly and made me feel at ease. He is a credit and asset to your company. Customer service was 10/10

Resposta da Moriarty Law
Abdul Very helpful and understanding of my situation

Resposta da Moriarty Law
Spoke to Abdul, very professional and polite, went through the whole process patiently.

Resposta da Moriarty Law
Chris was professional and informative and dealt with my query efficiently

Resposta da Moriarty Law
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