Mortice and Green Opiniões 

141
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mortice and Green replaced a double glazed pane in one of our sash windows, repaired a few areas of rot in the frames, replaced a couple of broken window fasteners and rebalanced a window that was not... Ver mais

Classificada 5 em 5 estrelas

Sash window repair and restoration, exterior door replacement. Really pleased with the quality of the work. The team were very efficient and courteous. Happy to add on extra work where needed. Would h... Ver mais

Classificada 5 em 5 estrelas

The two men who fixed our sash windows were great: meticulous workers, who cleaned up after themselves every day and very nice guys, too! A very good experience, would definitely recommend.

Classificada 5 em 5 estrelas

We shopped around for a company to repair two sash windows and got totally messed about by people either over quoting or never getting back to us having done a site visit. Mortice & Green were the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de instalação de janelas
  2. Carpinteiro
  3. Empreiteiro de serviços de isolamento
  4. Serviço de reparações
  5. Fornecedor de janelas

Escrito pela empresa

Welcome to Mortice & Green - London's original wooden sash window repair and replacement specialists. Mortice & Green have been manufacturing and installing bespoke reproduction SFC hardwood sash & casement windows since the late 90's. Mortice & Green have a dedicated team of highly motivated and professionally trained restorative joiners. Our key objective and promise are to provide all our clients with an exceptional level of service, quality and tidiness. We always provide honest professional advice, and all our quotations are based on what is required and not what is most profitable! Our Key Skills: • Sash Window Restoration • Sash & Casement Window Experts • Sash & Casement Window Refurbishment & Replacement • Bespoke Hardwood Windows & Doors We provide our services throughout London, Surrey & Hampshire with some additional surrounding areas. We have a dedicated workshop which manufacturer reproduction sash windows and casement windows constructed entirely of SFC approved hardwood, finished in your choice of double or single glazing to match the period and style of the original windows that they replace. The repair service provided by Mortice & Green include all manner of wooden window & door repairs including restoration and draught proofing, in fact we can repair and replace any type of wooden window or door. With a team of highly skilled and professional restorative joiners and sash window repair experts we all keep the same values and share the same ethos that we set in place way back when. Whether you have a broken sash cord that needs to be replaced or perhaps cold draughty sash windows that need draught proofing, have absolute confidence in Mortice and Green to provide the best sash service!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

141 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(141)

13 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Friendly and efficient

Friendly and efficient, great job, really nice people at every level of the company. Came in person to look at my windows before quoting, called me back when I had questions, arrived on time and the window repair itself was great. My sash windows open smoothly, the gaps are gone and the new sills look really good. You can tell they are a family company and have been in business for a long time: they know what they're doing and everything works smoothly. I was very happy with the service.

21 de outubro de 2020
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Resposta da Mortice and Green

Hi Trish!
Aww, thanks what a lovely review. It was our pleasure working for you. If we could leave customers reviews than you would get the full five stars from us also :)

Classificada 4 em 5 estrelas

Well organised but quality impacted by wet weather

Well organised back office. Painting job was completed over three separate days which accommodated the wet weather. 2 painters were good and the third one didn’t really put his heart into the job. Whilst the conditions were very wet, some of the paint has bubbles in it and will need re painting in the spring.However, they have offered to come back and touch up the work in the spring.

14 de outubro de 2020
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Resposta da Mortice and Green

Thanks for the feedback, yes it was a tricky time to decorate but we have organised and agreed to return in the spring to re do the work.
We were juggling with rain and the weather was pretty miserable at the time we did this job.
Our workers in general are a friendly, smiley happy bunch, I guess it must be hard to have the happy face on whilst working outside in the cold and rain, on this basis I wont be too hard on them.
Thanks for the feedback...
MG

Classificada 5 em 5 estrelas

Fantastic work ethic and communication…

Fantastic work ethic and communication from Mortice and Green throughout, from quote to completion. Very happy with quality of workmanship, windows look fab! Highly recommend.

13 de outubro de 2020
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Resposta da Mortice and Green

Hi there Catherine,
Thank you for leaving your feedback, we really appreciate youtaking the time to do this for us. I am delighted that you are happy, we really enjoyed working for you too :)
Best regards
Matt and the team

Classificada 5 em 5 estrelas

Fabulous all round

Fabulous service, superb craftsmanship at genuinely reasonable and competitive cost - you can't ask for much more!

7 de outubro de 2020
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Resposta da Mortice and Green

Thank you for your kind words, I am happy you are happy!!

Classificada 5 em 5 estrelas

Excellent service

Such a great service from start to finish. Excellent communication throughout and the windows look like new. Well done and thank you to all the team at M&G.

5 de outubro de 2020
Opinião espontânea
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Resposta da Mortice and Green

We are delighted to hear you are happy with our work, please let us know if we can be of any further assistance to you - Matt

Classificada 5 em 5 estrelas

Excellent service and nice to deal with

Mortise and a green we’re very responsive, undertook the work very well and were good to deal with . Would recommend them. Vanessa In Fulham.

9 de setembro de 2020
Opinião espontânea
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Resposta da Mortice and Green

We are delighted to hear you are happy with our work, please let us know if we can be of any further assistance to you - Matt

Classificada 5 em 5 estrelas

Brilliant!

From the off, Mortice & Green were impressive: professional and knowledgeable. We needed to replace most of the windows in our Edwardian house; we invited 5 companies to quote, after which the decision to choose Mortice & Green was very easy.

Two days before lockdown our works were due to commence, Matt called and we agreed that it made sense to defer the start date. A month later, Matt was back on the phone to check that we were happy for the work to start and reassuring us that the guys on site would be temperature checked each day and have full PPE provided by the company – for their protection and ours. A week later Vaidas and Elliot arrived, suitably masked, shoe-covered and with packs of alcohol wipes to wipe all surfaces they touched. Social distancing clearly made working more tricky, but Vaidas and colleagues were respectful and appropriately friendly throughout.

A special mention for Vaidas for his expert carpentry and attention to detail in the installation. The quality of his workmanship is clear for all to see and it has made a massive difference to the house’s appearance. One of our neighbours has already engaged Mortice & Green after seeing their work at our house.

Our windows replacement did have its challenges, but they were managed by Vaidas on site and Matt in the office. It is easy to write a good review when everything runs smoothly, but when it doesn’t, it is the way the company deals with the hiccups that matters and, in this regard, Mortice & Green could not have performed better.

The result is just fantastic. We have no hesitation in wholeheartedly recommending Mortice & Green.

13 de agosto de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thank you so muh for taking the time to leave suh a lovely review! I am glad you are so happy with the service and work provided.

Classificada 5 em 5 estrelas

Repeat customer

Repeat customer. They’re very professional and quick to help!

5 de agosto de 2020
Opinião espontânea
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Resposta da Mortice and Green

We are delighted to hear you are happy with our work, please let us know if we can be of any further assistance to you - Matt

Classificada 5 em 5 estrelas

A very trusted company

A very trusted company that I had used a few years ago. Matt was very quick to identify on the phone what the problem was and managed to send a joiner a few days later. I would highly recommend Mortice & Green for any work on sash windows, they are the specialists!

30 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thank you so much!!

Classificada 5 em 5 estrelas

Very happy

Very happy
The service and attention to detail was excellent. Very happy with the work indeed

28 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Glad to hear you are happy, thank you for the feedback

Classificada 5 em 5 estrelas

I love this company

I love this company. i have had two new sash windows installed - excellent craftsmanship - and now some repairs to sash windows not installed by them. Great comms, reliable in terms of keeping to appointments and all that, competitive pricing, and very polite and helpful on site. All in all, I couldn;t recommend them more highly.

13 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thank you so muh for taking the time to leave us a review, it is greatly appreciated
MG

Classificada 5 em 5 estrelas

I would highly recommend this company.

Mortice and Green carried out extensive work to the windows of the entire house, 5 floors, including 2 sets of interior shutters, one an 8 panel shutter, and exterior doors.

The team were punctual, professional and always left site tidy at the end of the working day. They worked methodically with attention to detail, renovating and overhauling each window, replacing weights, sashes and installing draught proofing where necessary.

10 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thank you so much, I am happy you are happy!!

Classificada 5 em 5 estrelas

Definitely recommend.

Reliable. Good price. Turned up on time and did a great job. Left everything very clean and tidy.

10 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

We are delighted to hear you are happy with our work, please let us know if we can be of any further assistance to you - Matt

Classificada 4 em 5 estrelas

Great service

Great service. Delivery on time, workers punctual and polite and good work.
Didn’t get 5 stars as in these times we would have hoped that workers would use masks to protect themselves and our family.
Would recommend and use again.

10 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thank you for the feedback, we do ask all our workers to wear full PPE and have provided everyone including our clients with masks when required since the begining of March. Unfortunately until the government make it the law that workers must wear face masks we can only provide and request that our staff and client swear masks. We can not force anyone to do so as we do not have any legal backing to do so....yet.
The particular worker you had actually suffers from asthma so he prefers the social distancing method for obvious reasons. I am glad you were happy with the work however.
Regards

MG

Classificada 5 em 5 estrelas

Your carpenter did an excellent job on…

Your carpenter did an excellent job on my window. He was polite, careful and completed very efficiently.

8 de julho de 2020
Opinião espontânea
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Resposta da Mortice and Green

We are delighted to hear you are happy with our work, please let us know if we can be of any further assistance to you - Matt

Classificada 5 em 5 estrelas

Dear Mortice and Green-Team,

Dear Mortice and Green-Team,

Our tenant reports that the windows work beautifully and that your workmen
have done an excellent job. We can recommend your company any time.
The rebate was also very much appreciated.

Thank you again

Arthur Ash

28 de junho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thanks for you feedback it is greatly appreciated MG

Classificada 5 em 5 estrelas

Great company..highly recommended!

Easy fast booking and M&G did a great job fixing my broken sash cords. Highly recommended.

2 de junho de 2020
Opinião espontânea
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Resposta da Mortice and Green

Thanks you, we are all happy that you are pleased with the service provided

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