Morton Windows & Conservatories Opiniões 

72
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We sought quotes from several local companies, what made us choose Mortons was their longevity as a business, showroom in Dereham, staff knowledge, overall professionalism and their attention to... Ver mais

Classificada 5 em 5 estrelas

I’m absolutely delighted with our garden room from Mortons. The whole experience was smooth, friendly, and completely stress‑free. The team were brilliant—hard‑working, polite, and incredibly tid... Ver mais

Classificada 5 em 5 estrelas

Thankyou to all the team at Morton’s who made a great job of our garden room which we are now enjoying. From the start we were treated courteously and professionally and nothing was too much trouble,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very friendly and polite staff from start to finish. Advice given but not pushed to get a more expensive alternative. Very clean and tidy while fitting being done. Head office checked in to make sure... Ver mais

A empresa respondeu

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Escrito pela empresa

Why choose Morton? Our design and sales teams are genuinely nice, down to earth people who are passionate about the products we sell and who want our clients to be delighted with their purchase. We do not need to pressure-sell as our designs and products speak for themselves.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

72 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,6

Todas as opiniões

(72)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Well done the team at Morton’s

Well done the team at Morton’s, we moved into a new bungalow in august and by Christmas we were living in our fabulous garden room. (This despite the wettest autumn for a decade ) very impressed with the project management our thanks to Paul and the installation team. Not the cheapest but definitely the BEST
Many thanks John and Beverley Phillipson

15 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

We had a terrible experience and very unprofessional in terms of after sales service.

We had a terrible experience. There was no project management or communication from Morton during our installation. Our boiler pipe and gate post were hit and after following up on this the way in which this was resolved was far from professional. No contact was made after the installation as part of follow up and we have been chasing for 9 months to receive documentation. The origin windows have not been registered with FENSA 9 months after installation. Really unprofessional and no after sales service.

16 de setembro de 2020
Opinião espontânea
logótipo da Morton Windows & Conservatories

Resposta da Morton Windows & Conservatories

I am sorry to hear this. I understand that you must feel frustrated, I looked into this for you, I can see that you had your final inspection carried out on the 28th February 2020 and then of course we had the global pandemic which caused us to close our office’s. After lockdown was lifted enough for us to start returning to the office we had to wait for building control to also return, albeit from their homes. This did cause a delay on you receiving your final certificate paperwork, we received this on 5th August 2020 and emailed to you on the 6th August 2020 rather than post due to Covid-19.

Your Orangery does not require a FENSA certificate, this is a requirement for replacement windows/doors to a property.

I can see that there were many attempts to complete courtesy calls to you during the work in progress without success, everything is logged to our database for reference. As with any build there are always unforeseen issues that may arise, I can see that any complications that came up were attended to.

I hope this clears up your query and please feel free to contact us if you have any further concerns.

Thank you
The Morton Team

Classificada 5 em 5 estrelas

Cosy roof/garden room

Just had a cosy roof Installed by this company and I can honestly state from my initial tel call through to completion of the works all employees were excellent. Special thanks to Chris and Darren, the installation team.I have now what is termed a garden room, it is excellent. Would have no hesitation in recomending this company. You would think I was getting paid for this glowing review.

4 de dezembro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Response to response

Sorry Donna we hadn't been aware that you'd been trying to contact us. You have all our contact details - mobile/landline/email address/home address. We can't trace that we've received a reply to our written feedback to date.

3 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

excellent company

excellent company, used this company to replace our windows. very clean, tidy and professional would gladly use again.

7 de outubro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Wow!

Went into the Morton windows and conservatories showroom on Boundary road looking for hardwood windows. I found what I though were wood and was very pleased. I pointed out to the showroom manager that this is what I would like and she informed me that they were Infact UPVC!!! I have always had wood windows and never thought I would ever change to plastic but I was won over the instant I saw them. Products have come on so much now from the white tacky windows from 15 years ago they are now elegant and nothing short of a miracle. Needless to say I have now had my windows fitted for approx 5 weeks and they still amaze me at how much they look like timber. Even have a wood grain effect. No more getting up on ladders every few years to paint them and maintain them!! Very professional service.

26 de outubro de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Simply stunning

A company that truly takes pride in their work. From the very start to the very end!! This company will continue to do well as their standard is so high i cannot see anyone being unhappy with any product they install. I have already received many compliments on the Tiled room that they built and i have directed everybody to Mortons as i know they will not be disappointed.

25 de outubro de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

5 star

Absolutely brilliant. Could not fault them. The fitters were so good at their job and the finished product looks amazing. My friends are all now having Mortons round to quote them. Very very pleased. It's nice to see quality products still being used rather than cheap alternatives.

25 de outubro de 2014
Opinião espontânea

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