Motion RC ist meiner Meinung nach eins der besten, kulantesten und kundenfreundlichsten RC-Firmen. Was mich von Anfang an sehr beindruckt und überzeugt hat ist die Einsteigerfreundlichkeit. Das he... Ver mais
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Leia as opiniões dos outros
Jagdtiger, a incredible RC tank model from Torro. The manufacturer shipped the wrong manual with the tank (not Motion RC Fault) and delivery from FedEx was a bit rough on the wonderful wooden... Ver mais
I purchased a Torro Sherman Tank from Motion RC Europe .Website was easy to use delivery was less than a week with tracking provided . Unfortunately tank had a non functioning smoke unit. contacted cu... Ver mais
I order up some printed parts for my Freewing F4 Phantom, however upon receipt I notice that the box was damaged and the parts inside had been broken. I contacted Motion RC customer support and Jarret... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Motion RC Europe we carry a wide selection of radio control (RC) airplanes, boats, cars, trucks, tanks, helicopters, gliders, transmitters, receivers, lipo batteries, servos, chargers, ESC, motors, glue, wheels, propellers, and more. Shop our lowest prices with free shipping.
Informações de contacto
Lake Barrington, Holanda
- www.motionrc.eu
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
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Brilliant support team
Brilliant support team. I recently bought an aircraft of Motion RC and once it arrived and everything was plumbed in so to speak I had an issue with the flaps. After a few days of messing around with it I still had the issue. I reached out to the support team and within 20 mins I was talking to an expert diagnosing the fault. In the end they sent me new parts to help resolve the issue. Would definitely be going back, and would recommend anybody else looking at any RC products to do the same. Top notch. 👍
Unbelievable service
Working with motion has always been a great pleasure. Quick response to any queries,very polite and respectful and delivery is rocket fast, and I live in Cyprus. I recently purchased a Nexa CAP ART and the wing tube was missing. I emailed Motion and I had the tube within 3 days. Now THATS service. Just be honest with Motion and you will have the best service ever.
Thank you Motion
Avanti esc issue
The esc on my new Acanti wasn't functioning properly.....after several suggested fixes....it was decided that the esc had a fault, and it was replaced quickly by Motion rc.
Great back up service....just one of those things that could happen with anything electrical...but resolved without problem by Motion rc.
Thank you.
Great products and support
I had been looking for civilian RC airplanes and found Motion RC. Great products in details and technique. Support staff are responsive and they have great videos helping if you need help.
Great products overall a great company
Great products, service and deliveries. Just keep doing what you are doing.
defective ESC
Recently purchased the Freewing Eurofighter 90mm jet (8S version), but after few times throttle on the workbench the ESC died. Motion RC sent me a new one within couple of days. Replaced the ESC and now flown this great flying bird 10 times.
GREAT SERVICE Morion RC, Thanks!
Very good response to minor quality…
Very good response to minor quality issues.
I do recommand
Prompt response and good service
Prompt response and good service - definitely recommend for top customer service!
Great company, bad customer service
Motion rc is a great company as far as product's and accessories and value for money, however based on bad customer service I received about a year ago involving 2 faulty servos which motion rc refused to replace I can't rate the company as highly as I would like.
Quick and reliable.
Very pleased with MotionRC
Very pleased with MotionRC. Their product selection is first rate and shipping is prompt and efficient. Most of all, their customer support is excellent. Several times I have contacted them for technical support and they went above and beyond what I would normally expect. They have certainly earned my customer loyalty!
Good quality,good prices,quick…
Good quality,good prices,quick sending,very good communication.
Keep on doing the good work 👏
4/7/2024
Installation Kreisel Freewing 3 Axis Flight Stabilizer
Mir wurde bei meinem Problem mit der Installation des Kreisels Freewing 3 Axis Flight Stabilizer schnell geholfen. Danke Motion Team
Sehr guter Online Shop.
Sehr guter Online Shop.
Habe den Leopard 2A6 von Torro gekauft und bin sehr zufrieden. Er hatte zwar einen Produktionsfehler aber die Teile die fehlten werden mir noch von Motion RC zugesendet. Mega nice von Motion RC. 😃
Hier eine Kurze Aufzählung von was gut und was schlecht war.
Positiv:
- Sehr schnelle Lieferung
- Sehr guter und netter Support
- Support Antwortet innerhalb von zwei Tagen
- Die Besten Preise für RC Artikel die ich je gesehen habe
- Preis passt sich dem Land an
Negativ:
- Gar nichts
Great customer service
Encountered a little issue after unboxing of my order. Very kind and helpful customer service solved the issue quickly and satisfactorily. Thank you very much.
Very good discounted price and excellent after-sale support !
I live in Romania and recently I had my first purchase from Motion RC Europe, a "HENG LONG GERMAN PANZER IV" RC Tank. I decided to buy it from them after I had studied various offers on many websites.
Right from the start, I discovered that their website is very well structured, with many details but easy to use, they have a chat and a technical support department and all that made me to trust that company. Furthermore, I saw that the price of the tank had a great discount in comparison with other competitors. The delivery was quite fast but my joy was very short because when I tested the tank I noticed that the left track didn't work at all.
I contact Motion RC using their chat and immediatly they answered and helped me to open a ticket. They asked me to send them a short film about the issue. Subsequently I opened the casing of the tank and I noticed that the Gear Drive Box was out of order. I sent an email with a short film about the issue. Next day they answered confirming that they would send a new Steel Gear Drive Box Set on their expense.
After a few days I received the package and I replaced the Gear Drive Box pretty easy.
With this occasion I discovered that Motion RC Europe has a very strong after-sale support and really is a company "Where Customers Matter", so I strongly recommend to buy from them.
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