Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

It has been a mission to deal with the company since the change of platform. It we were advised about it we missed the email. I think at least one other follow up should have been sent and/or a text t... Ver mais

Classificada 5 em 5 estrelas

I had to ring today to sort out our accounts as I had not been on in a while and Nic helped me sort it out, much appreciated, very helpful and a very jolly person, which helps. Kind Regards Thomas

Classificada 2 em 5 estrelas

It has truly been a nightmare dealing with the change of system. After countless calls lasting hours and emails, I felt completely drained and overwhelmed, especially with the endless deposits an... Ver mais

Classificada 5 em 5 estrelas

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, ch... Ver mais

Informações sobre a empresa

  1. Companhia de seguros
  2. Consultor financeiro
  3. Agência de seguros
  4. Corrector de seguros
  5. Serviços financeiros não bancários

Escrito pela empresa

We provide a simple deposit protection solution for landlords, letting agents and tenants through out the UK.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1361)

198 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing

At first I was unable to access my deposit as I had changed my email but after just a short 5 minutes talking with Armani, I was able to rectify this and get my deposit back almost instantly into my bank account. Fabulous service!

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very knowledgeable staff

I phoned with a query about my tenancy deposit- I’m a tenant and was lucky enough to speak with Nic. My goodness she was amazing!! Very knowledgeable, supportive and took time to listen to me without talking over me or judging. She was so helpful when I was feeling very lost and discouraged!
She put so much information into an e mail for me that she guided me through speaking to the other two deposit scheme agencies.
I couldn’t rate this woman higher! I wish everyone I spoke to on the phone was Nic! Thank you very very much

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top class customer service and a credit to mydeposits.co.uk

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, checked my e-mail address was correct on her system and sent me a polite e-mail, with attached copy deposit protection invoice, as requested. Thank you, Nic - top class customer service and a credit to mydeposits.co.uk !

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service !!

Great customer service !!! contact mydeposits now and again for help and each time the operators are so helpful it makes a refreshing change to my day!! they are not only understanding but extremely polite and professional and never put me on hold because they don't know the answer. mydeposit scheme is easy to use once you get the help to show you around.

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service I received was second to none.

The customer service I received was second to none. Benjamin was extremely polite, professional, and knowledgeable. He understood my issue immediately and resolved it quickly. He guided me through the entire process from start to finish, staying on the phone to ensure everything was completed and to confirm that my issue had been fully resolved.

Benjamin was also very personable and is a real credit to the organisation.

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

I spoke with Nic today regarding a deposit which is held by my estate agent. My agent had given me totally inaccurate information and Nic was able to guide me through my next steps to resolve my problem. Nic was extremely knowledgeable and helpful and it was a pleasure dealing with her, she is a credit to her company.
Regards
Kevin Tunley

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. They answered all of my questions quickly and clearly, and were very helpful throughout the process. I really appreciated their fast response and professional support

14 de julho de 2026
Opinião espontânea

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