Everything works the way it is described.I I've never had any problems using the platform and the cashback is usually better than other offerings. Paying the monthly fee is no problem, as long as you... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
This is a great company if used correctly under their terms and conditions. I’ve made a lot of money from their offer of 25% off days out. It means I get one ticket for free for a family of 4. We are... Ver mais
A empresa respondeu
State attenti. Vi propongono questo programma di cashback nel momento in cui acquistate un biglietto del treno dall’aeroporto per Londra. Senza nessun permesso prelevano soldi mensilmente dalla c... Ver mais
A empresa respondeu
I was shocked to find an unauthorized charge of £18 on my bank card from My Time Rewards. I was tricked into a hidden monthly subscription without my explicit consent after purchasing a ticket online.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
Informações de contacto
Alemanha
- www.mytimerewards.co.uk
2,8
Aceitável
483 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A Rabbit Hole of a Scam
Edited version of initial review.
After hours of investigating, I've finally realised how I've been charged £33, for two separate subscritions I had no idea were paid-for subscriptions / I had.
Booked coach tickets on National Express website. After paying, national express offered me a little cash back to sign up for NX (national express) Rewards. Assumed this was to engender a little brand loyalty, the same as many other brands offering similar things do. So signed up. No where did I see "WARNING, PAID FOR SUBSCRIPTION". Don't recall seeing any money redeemed, but did start getting emails from some other company 'My Time Rewards', with the usual generic "shop with us and save" blah-blah.
Some weeks later, I'm charged for two separate subscriptions, 1x NX Rewards £15, and 1x My Time Rewards £18. Having then checked through the assumed spam of these companies, I find subscription opt-out links in the small print at the footer of the emails. Apparently I'd been signed up to not one, but two subscriptions, with identical small print, and identical subscription cancellation link, landing page. Hmmmm?...
Is NX Rewards scheme being run by a third party, that might be duplicating an already highly questionable sign-up processes, to another company (My Time Rewards)? All of these reviews underline how questionable that process must be.
So, if your confused how this company started charging you, maybe look into any loyalty or cash back schemes you've signed up for, through completely different companies.
--------------------------------
Company requested that Trust pilot remove my review unless I provided company with my name, phone number and membership number. Upon looking for emails from company to do this, I find my membership number isn't there. Can't provide my membership number, won't provide my phone number to people that I, and many others feel have abused previous information that's been given, and there is only one person with my email address, which is on your system. My details are linked to that email.
This review has been copied and pasted to a local document, so if it is removed, I will repost it, and contact Trust pilot to clarify. And if there are any further attempts to take money from my account, by you or NX Rewards, who both use Swiss bank accounts (not at all suspicious), who both use P.O. Boxes as company addresses (not at all suspicious), WHO BOTH USE THE EXACT SAME P.O. BOX ADDRESS!!! and who both use the same email page layouts (excluding body, but including verbatim smallprint), who you vehemently deny being a part of the same highly criticised umbrella company, I will contact ActionFraudUK (AGAIN), to have you further investigated.
Now, this review stays. Leave it, and me, alone, and I'll leave you alone.
3 de maio de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Dean, thank you for bringing up your concern so we could assist you.
My Time Rewards is a separate company from NX Rewards. To contact NX Rewards representative, you may visit their website https://www.nxrewards.com/ and contact their support team.
Additionally, to become a My Time Rewards member, you must fill out the form and enter your details and agree to the programme Terms and Conditions.
Please send an email to mary@mytimerewards.co.uk for us to provide more details about your membership and assist you with your query.
con artists…
even after I cancelled they still keep taking £18.00 sent them many e mails got one back confirming the cancellation but they still take the money each month
now been on to bank to block payment but be aware they use completesave as well as mytimerewards
3 de maio de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Barry, thank you for reaching out so we could assist you.
Complete Savings is a different programme to where you must join by filling out the form and enter your details manually.
For us to provide details on how you signed up for My Time Rewards, please send an email to mary@mytimerewards.co.uk and we'll be happy to assist you.
Scam!!!!
Scam!!!!
I would give no stars if I could. I have no idea how become the member, I never signed for this membership and even I don’t know what the hell is mytimerewards!!!!!!!!!! I just found it out on my bank account!!!!
Big SCAM
I don’t know why such this sites even exist.😡
2 de maio de 2025
Resposta da Mytimerewards
Hello Kian, thank you for reaching out so we could assist you.
To become a member of My Time Rewards, the form must me manually filled out and agree to the Terms and Conditions. If you do not wish to be a member, you can easily close the banner.
We can provide details on how you signed up. Please provide your details through the request we sent from your review or send us an email to mary@mytimerewards.co.uk
Once we locate your membership, we'll be happy to assist you further.
Almost Fruad
These sort of companies should not be allowed to exist. Nothing but a waste of money. They show you a small discount on something you purchase online and when you accept it you sign up to this subscription.
The only way to find out about the subscription is to read the terms and services (which people rarely read) so the user has no clue until they look back through their bank statements and find the money gone.
A subscription service like this should only be able to take money from you if you use it once per month in my opinion.
23 de abril de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello Thomas, we're sorry you feel that way. To become a member of My Time Rewards, the form must me manually filled out and agree to the Terms and Conditions. If you do not wish to be a member, you can easily close the banner.
We can provide details on how you signed up. Please provide your details through the request we sent from your review or send us an email to mary@mytimerewards.co.uk
Once we locate your membership, we'll be happy to assist you further.
Update: We have sent you an email in regards to your membership. Please let us know should you have any other questions by responding to the email and we'll be happy to help.
48 days now and still not paying me
my case has been a "top priority" case for a month and i still haven't got any emails from them, the only emails they sent me were the repeating ones asking for documents i had provided already.
so if you want to earn cashback from their site
1) be prepared to wait for 2 months minimum
2) provide your ID, driver license, passport, tenancy agreement, bank statement, payslips etc, without these they can legally refuse to pay you what you earned with their service
15 de abril de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Fei,
We understand your frustration with the delay in processing your case. We strive to ensure all our users have a smooth and efficient experience, and it's disheartening to hear that your case has been marked as a "top priority" for a month without any updates.
We have communicated your concern to our relevant team, and they will provide an update within the next 24 hours. In case you haven't received any update, you can send your email to mary@completesavings.co.uk. No need to make another online review and just send us an email so we can dealt with it accordingly.
We sincerely apologize for the inconvenience this has caused. We're committed to improving our communication and transparency throughout the process. We're actively working on streamlining our procedures to provide timely updates and ensure a more responsive experience for all our users.
State attenti
State attenti.
Vi propongono questo programma di cashback nel momento in cui acquistate un biglietto del treno dall’aeroporto per Londra.
Senza nessun permesso prelevano soldi mensilmente dalla carta registrata per l’acquisto del ticket.
Inoltre il loro numero di assistenza clienti funziona unicamente da UK, quindi impossibile contattare questi ladri da altri Paesi. E non rispondono neanche alle email. Vergognosi frodatori
14 de abril de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Carolina,
We appreciate you bringing this to our attention.
The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
We can help you investigate your complaint. Please send your details in an email to mary@mytimerewaerds.co.uk.
Got my Welcome reward after purchase
Got my Welcome reward after purchase. I m glad that I could save some money.
31 de março de 2025
Opinião espontânea
Resposta da Mytimerewards
We're delighted to hear that you were happy with your Welcome reward! We strive to provide our customers with valuable benefits and appreciate your positive feedback.
Scammers
Scammers - somehow get you to sign up without telling you the details - their emails hit spam filters so you never know anything about it then they take £18 a month from you
Also linked to Cash Complete Save
UPDATE - You've misnamed me in your reply; good start. If you're suggesting that your sign-up process is clear then why are so many people getting it wrong and complaining? If it's constant user error then your sign-up process is flawed.
Deliberately I'd suggest and therefore a scam.
25 de março de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mr. Broxson,
Thank you for letting us know about your concern.
To become a My Time Rewards member, a member must manually enter their details into the My Time Rewards signup form and agree to the Terms & Conditions, which were stated on the signup form that our programme is a paid membership subscription after the trial period.
We appreciate you providing details for us to locate your membership. Upon checking, your membership has been cancelled on 26 March 2025, therefore your card should no longer be charged. A cancel confirmation was sent to your email along with the details on how you signed up for the programme.
We hope this resolves your concern. For any questions, you may send us an email to mary@mytimerewards.co.uk
Kind regards,
My Time Rewards
Delighted to receive rewards
I was delighted to receive rewards and/or rebates for spending on various items, such as hotel and train tickets booking. It is generally easy to use and almost real-time.
22 de março de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello there, thank you for taking the time to share your positive experience with us. Your feedback is invaluable and serves as a reminder of why we love what we do.
Kind Regards,
My Time Rewards
Resposta da Mytimerewards
Hello Umar,
Thank you for taking the time to share your 5-star review. Your positive feedback absolutely made our day!
Kind Regards,
My Time Rewards
Good veri nice company
6 de março de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Lukas,
We appreciate the excellent 5-star rating you just gave us. Thank you for taking the time to review My Time Rewards. Your positive feedback absolutely made our day!
Kind Regards,
My Time Rewards
Cashback Options
I was awarded with a welcome bonus in addition to a monthly reward.
12 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Usman,
Your feedback is truly appreciated! It's wonderful to know that you're taking advantage of the savings opportunities we provide.
Kind Regards,
My Time Rewards
It geniunly working pay cash back i…
It geniunly working pay cash back i really apericate its good steps to peoples who travle alott in diffrents plateform
25 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mian,
We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we are committed to continually improving to ensure that every members are happy.
Kind Regards,
My Time Rewards
You can lie all you How much does Trainline, knows I don't know but you are a bunch of waninline make out of this Fraud company and its sister company are…
This company and its sister company are a disgrace.Most of the blame goes to Trainline ( the online train ticket sales company)
All I wanted was a train ticket, what I got was hundreds of pounds taken illegally taken out of my account.
Trainline you are Scum and I am hopping to meet your CEO,
18 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mr. Burgess,
It's good that you brought this matter to our notice. We can assure you that Trainline did not provide your details. You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.
We appreciate you providing details. Upon checking, you have cancelled your membership on 18 February 2024. Our team has also sent you an email regarding your query.
For any questions, please respond to the email so our team can further help you.
Kind Regards,
My Time Rewards
Resposta da Mytimerewards
Hello Ms. Aytona,
Thank you for your kind words and sending us positive review. We are happy you are satisfied using our programme, My Time Rewards
We hope you'll keep using our programme so you may save more money when you make an online purchase.
Kind Regards,
My Time Rewards
Resposta da Mytimerewards
Hello Haider,
Thank you very much for your positive feedback. We're thrilled to hear that you liked using our programme, My Time Rewards.
We hope you'll keep using our programme so you may save more money when you make an online purchase.
Kind Regards,
My Time Rewards
This scammers are selling fake services
They're selling fake services and starting charging your card after 3 months as "membership" for 18 pounds! They're subscribing you to clone company and charging 2x18 every month for fake service. I've lost 150 pounds with this shitty company! Be aware of their sites: mytimerewards.co.uk and completesavings.co.uk
For UK customers - please send a report to ActionFraud Police Department. Lets stop these scammers together!
15 de fevereiro de 2025
Resposta da Mytimerewards
Hello Artem,
We're grateful that you brought this matter to our attention.
We try to make this offer as clear as possible. The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription.
If you want us to investigate your complaint and provide you full details on how and when you signed up for the programme, please provide us with your email address so we can identify your record. You can do so by sending an email to mary@mytimerewards.co.uk.
Kind Regards,
My Time Rewards
Total scam
Total scam, you are tricked into paying £18 a month, no idea how and for a savings scheme I did not want.
These schemes should be illegal
12 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Tony,
Thank you for reaching out so we could address your concern.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.
Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.
Upon checking, your membership has been cancelled on 17 February 2025. Therefore your card will no longer be charged. A cancel confirmation has been sent to your email along with the details on how you signed up for the programme.
If you wish to speak with someone, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Very quick feedback and sending the…
Very quick feedback and sending the money to my account! Great service!
7 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Katherine,
Your satisfaction with our programme means the world to us! We're grateful for your support and thrilled that you're making the most of the savings opportunities available.
Kind Regards,
My Time Rewards
Just like it says on the tin
Just like it says on the tin! You get rewarded! Excellent company!
7 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Ryan,
We’re so happy to hear you had a great experience using our programme. Your review made our day!
Kind Regards,
My Time Rewards
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