Everything works the way it is described.I I've never had any problems using the platform and the cashback is usually better than other offerings. Paying the monthly fee is no problem, as long as you... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is a great company if used correctly under their terms and conditions. I’ve made a lot of money from their offer of 25% off days out. It means I get one ticket for free for a family of 4. We are... Ver mais
A empresa respondeu
State attenti. Vi propongono questo programma di cashback nel momento in cui acquistate un biglietto del treno dall’aeroporto per Londra. Senza nessun permesso prelevano soldi mensilmente dalla c... Ver mais
A empresa respondeu
I was shocked to find an unauthorized charge of £18 on my bank card from My Time Rewards. I was tricked into a hidden monthly subscription without my explicit consent after purchasing a ticket online.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
Informações de contacto
Alemanha
- www.mytimerewards.co.uk
2,8
Aceitável
483 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scamming pensioners is their game
I have just taken over my fathers finances as he is unable to continue it himelf. I find 2 regular payments of £18 leaving his account. One for COMPLETESAVE.CO.UK and the other for a company called MYTIMEREWARDS.COM. So £36 per month since feb 2024.
I see the replies talking about how people "must" have signed up as thats the only way it works. My father was keen on buying things through Ali Express and so whilst I think it's possible he signed up but almost certainly the sign up was confusing or obsuscated what it was for.
The companies like this who provide nothing in return for a regular income of a pensioner with a lack of internet savvy are scum. All the employees of these companies know how much of a scam the "service" is.
Update: provided as many details as I can. I will let them "investigate"
Update 2: I provided details, communicate through the provided email - this should be enough for you to (a) find his account, and (b) get in touch with me to tell me if and how you will remedy the situation.
As to the value of this service - it's funny how "Mary" is the contact at both the almost universally 1 star rated companies.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello John,
We appreciate you informing us to your issue. You can be assured that My Time Rewards generates significant cashback savings for its members.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers.
We offer the following benefits to our valued members: Welcome Reward, Cashback, and Monthly Member Reward. Visit www.mytimerewards.co.uk for additional information.
Thank you for providing details for us to identify your father's account. We have proceeded on cancelling his membership effective immediately. A cancel confirmation has been sent to his email for his reference.
For any questions, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
This is A Scam and need Reporting been…
This is A Scam and need Reporting been charged twice God knows how I signed up I only got aware while going through my bank statement, charged twice even after I cancelled the subscription. They will probably reply with a pre written template as I can see to the reply from the reviews above
But be careful they are dodgy &
Simple a scam!!!
5 de fevereiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mr. Kebe,
We appreciate you letting us know about your issue. We're here to help you get this resolve as soon as possible.
We apologise that you are not aware of how it came about. In order for us to identify your membership and investigate further, kindly provide your membership ID or email address. You can send your details to mary@mytimerewards.co.uk. Once we locate this account, we will be able to provide you the details. Thank you for understanding.
Disgraceful and Underhand
Disgraceful. My wife was sneakily signed up to this scam company without any documentation or emails. £18 was removed from her account without her knowledge. Be very careful. We have cancelled and informed our bank.
27 de janeiro de 2025
Resposta da Mytimerewards
Hello Christopher,
Thank you for reaching out so we could assist you.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.
We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.
We are here to help you with your concern. We can start looking for your wife's account using her full name and email address that may be associated with her membership. Please send these details in an email to mary@mytimerewards.co.uk.
If you have any other questions, you may contact us using the details below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Underhand
Awful. Not transparent. Had £18 taken from account today. A very sneaky way of making you a member. Phone your bank and get them blocked if you've been hoodwinked as well. I guess there's no chance of getting the money back and I expect to see the usual copy and paste reply on here soon. There is no documentation to say I signed to give them permission to go into my account and take money. I have never provided my bank account details to this business. They also operate under different names. Look at the sheer volume of reviews saying the same thing.. this company knows what they do is sharp practice but they don't care
26 de janeiro de 2025
Resposta da Mytimerewards
Hello Andrew,
Thank you for reaching out so we could assist you.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.
We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.
We are here to help you with your concern. We understand that you do not know your Membership ID, but we can start looking using your full name and email address that may be associated with your membership. Please send these details in an email to mary@mytimerewards.co.uk.
If you have any other questions, you may contact us using the details below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Get cashback on time.
20 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Sandy,
Thank you for your kind words and sending us positive review. We are happy you are satisfied using our programme, My Time Rewards.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Actually really good
A lot of people seem to sign up for this service unwittingly and admittedly it has a very odd set up and not very clear, but I get far more than the £18 spent each month in cashback from various sites (all 10%) plus 20% cashback from Ticketmaster which was pretty awesome when purchasing some £200+ Coldplay tickets recently. Apparently you can get 2 for 1 cashback on days out but I can't see anywhere on the website where it explains what days out or how this works which is just really odd.
22 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Leonxo,
Thank you for taking the time to share your experience with us. Your feedback is invaluable and serves as a reminder of why we love what we do.
With regard to the Days Out, it is an unique benefit with two different deals:
First deal: Get 2 for 1 deal for spas and museums in the UK.
Second deal: Get 25% Cashback on all nationwide activities mentioned in the “Days Out categories”.
The steps to claim any of the two Days Out deals:
Shop: visit an attraction or activity in the UK from one of the categories in the “Days Out categories”.
Claim: update your purchase receipt in the “Days Out” form within 30 days. If your are unable to apply please contact us on daysout@mytimerewards.co.uk.
Earn: once approved, it will be added to your Amount available, which you can transfer to your bank account in the Payments page.
We hope you'll keep using our programme to make greater savings on your online purchases.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
excellent service
20 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mr. Munshi,
We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we are committed to continually improving to ensure that every members are happy.
We hope you'll keep using our programme to make greater savings on your online purchases.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Just over 28% discount on a spend of £98.23 much appreciated
I waited until early January 2025 to make my purchase of products from BigGreenSmile so that I would get my monthly £18.00 Monthly Member Reward together with my 10% Cashback on the spend of £98.23 (so £9.82) which resulted in a net spend by me of £70.41(so a discount of just over 28% in total. The products themselves are excellent and buying in bulk is environmentally more friendly than doing lots of trips to the supermarket.
1 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello there,
Your review made our day! We’re so happy to hear you had a great experience using My Time Rewards. Our programme can help you get cashback with our 1000 leading online retailers.
We hope you will have more savings using our programme from your favourite retailers.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Nice discounts
I like the discounts available on n experiences like concert tickets. The only thing is I can't recommend it to anyone except to say if you see this thing pop up then sign up. It would be nice to have a referral link. Also be nice to have more airlines.
8 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Ms. Aleria,
Thank you for your writing us a positive review and using our programme, My Time Rewards. When we hear happy feedback from our customers, it inspires us to do better and improve more.
We acknowledge your query regarding referral incentives. However, this isn't something that we provide with Complete Savings.
Additionally, the benefits and retailers available through your Complete Savings membership are always subject to availability and change as noted in our Terms and Conditions. Specifically, they can differ based on the retailer you joined up with to ensure the benefits offered are relevant to your interests.
We hope you'll keep using our programme to make online purchases and receive cashback.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
It was very nice helpfull and easy to…
It was very nice helpfull and easy to use just the transfer of funds has been slow almost 2weeks.
18 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello there,
Thank you for your writing us a positive review and using our programme, My Time Rewards. When we hear happy feedback from our customers, it inspires us to do better and improve more.
We have recently re-visited the payment process for all rebates based on the feedback we have been getting from our customers. The process involves various departments from the beginning until the end and we have determined that the different timelines from each group do not match the expectations provided to our customers.
Therefore, an executive decision has been made to set the expectation to our customers of the 10 working days timeframe. This is to ensure that all our customers will receive their cashback and rewards within the correct timelines.
We hope you'll keep using our programme to make online purchases and receive cashback.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Don’t waste your time
Don’t waste your time. Takes around a month for your “ cash back “ by this time they’ve charged you the £18 a month , it’s ran this way deliberately total scam
They’ve also replied stating the obvious yet no mention of how long it takes to receive your money it’s not worth it by the time you wait for cash back your just paying them what they’re paying you back ; very clever
17 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Liam,
Thank you for getting in touch so we could assist you.
My Time Rewards is an online shopping programme where members can earn up to 10% percent cashback at over 1000 online retailers. The website www.mytimerewards.co.uk contains more information.
For your reference, we are offering the following rewards for our members. Please note that terms and conditions may be different depending on the member’s agreed sign-up form.
1. Cashback – In order for us to track your purchase, you must sign-in first on our website then look for the retailer you want to purchase from. Select the retailer and you will be redirected to their website. In this way, we can track the transaction from our end.
2. Monthly Bonus - Your Monthly Bonus is our way to say thanks for being a loyal customer, you can claim this every calendar month. Just make sure to return to the retailer/service provider where you signed up and forward us your booking/confirmation email. We would like to remind you that your Monthly Bonus is not automatically tracked by our system unlike Cashback. These two benefits are totally different.
3. Welcome Reward - you can claim this within 90 days after your joining date. You must present a receipt from the merchant where you made your first purchase, or an online purchase via any retailer on the website.
Please be advised that we rely on the retailers to report transactions back to us before we post them in your account. If a transaction has not appeared in your shopping report and five working days or more have passed since you made the purchase, you can report the missing transaction.
Again, we sincerely apologize for the inconvenience and rest assured that your approved rebates will be credited to your bank within 10 working days. If after 10 working days and you have not received the reward, please send us an email to mary@mytimerewards.co.uk
If you wish to speak with someone, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Not a good site to be with as they take…
Not a good site to be with as they take money from your account and you don’t get the £20 off as the site doesn’t come up so I have lost a lot of money and it’s not easy to cancel it they say 0800 number there is no charge for but haven’t given the number and it will take at least 10 days and more via email if I had it sent a letter by post could take a lot longer so not a good site to be with seems like a scam. All the time I have been a member I have never received a penny back as the page never loads I tried cancelling with no luck but now you email me with a phone number. To cancel but not a word of giving back the money they have taken off my credit card disgusting for several months please people be careful out there.
16 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Veronica,
Thank you for taking the time to reach out to us.
My Time Rewards is an online shopping programme where members can earn up to ten percent cashback at over one thousand leading online retailers. The website www.mytimerewards.co.uk contains further information.
Thank you for sharing details for us to locate a membership. For your reference, here are the following rewards that you can get as a valued member of our programme. Please note that terms and conditions may be different depending on the member’s agreed sign-up form.
1. Cashback – In order for us to track your purchase, you must sign-in first on our website then look for the retailer you want to purchase from. Select the retailer and you will be redirected to their website. In this way, we can track the transaction from our end.
2. Monthly Bonus - Your Monthly Bonus is our way to say thanks for being a loyal customer, you can claim this every calendar month. Just make sure to return to the retailer/service provider where you signed up and forward us your booking/confirmation email. We would like to remind you that your Monthly Bonus is not automatically tracked by our system unlike Cashback. These two benefits are totally different.
For more details about the programme, we'd suggest going to our website https://www.mytimerewards.co.uk/frequently-asked-questions
For any concerns or questions, you may reach out to us using this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Monthly bonus still pending…
Monthly bonus still pending from07/01/2025 the 10 working days better be from that date and not when payment is sent. Why is they always an issue
14 de janeiro de 2025
Resposta da Mytimerewards
Hello Gabrielle,
We’re sorry to hear that you are not happy with the time frame for receiving your cashback. Rebates are paid within 10 days after making a qualifying purchase and depends on the retailer’s validation processes.
For us to look into your concern, please provide us your Membership ID or Email Address associated with your account. Please send these details in an email to mary@mytimerewards.co.uk.
Alternatively, if you wish to speak with someone, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Absolutely Outstanding Cashback site.
Absolutely Outstanding Cashback site.
Very Good and responsive at dealing with any missing cashback issues.
Mostly tracks the cashback advertised.
Very Generous cashback site in comparison to sites offering cashback.
18 de dezembro de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello there,
We appreciate your 5-star review. We really value your feedback here at My Time Rewards, and it means a lot to us.
We hope you will continue to use our programme and get more savings with your online purchase.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Another Swiss based criminal activity.
Sorry to say this but these people are an offshoot of crooked Swiss based company that has a parasitical way of hitching a ride on proper web sites and you lose a modest sum every month for ever! It's happend to me twice with different bogus websites in the past two months and spoken to my bank which stopped the first one and I fully intend to stop this one today. This is not a case of buyer bewhere because this crooked company creeps in under the radar of another company. Change your debit card!
By the way completeservice.co.uk didn't really work for them via Switzerland so cash.mytimerewards.com or .co.uk is a new one with a bit of a front in the UK. I kind of lets see if it works with a minor attempt at a UK office. This is really dangerous.
I've just got the bank to stop them - again. I'am not going to help them by knowing how I spot them. They would only change again just like a virus - computer virus.
A top tip is this outfit pops up when you do online shop at the Iceland food store.
Last point if this is the virus mutating I am the white cell and my mission is to track it when it changes its spots.
3 de janeiro de 2025
Opinião espontânea
Resposta da Mytimerewards
Hello Mark,
We appreciate you informing us to your issue. You can be assured that My Time Rewards generates significant cashback savings for its members.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.
The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
Thank you for providing details for us to locate your membeship. We can confirm that your membership has been cancelled effective immediately, therefore your card will no longer be charged.
If you need further assistance, you can easily contact using the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Mytime rewards is an excellent…
Mytime rewards is an excellent oppertunity for all buyers. I got back my both rewards without any hassle. Its truly fantastic oppertunity.
31 de dezembro de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello there,
We're so glad to hear that you're enjoying our programme! Your positive review motivates us to continue innovating and offering valuable benefits to our members.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Discriminative policy - only got UK residents
The company offers a welcome bonus and promotes it without mentioning that it is only available for UK residents.
Besides that, they also do not accept Revolut bank accounts without having that mentioned anywhere in their Terms&Conditions.
This is a dishonest behavior, in my view and I would have not interacted with them if I knew that from the start.
6 de dezembro de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello Mr. Baluta,
Thank you for letting us know about your concern.
As stated in our programme FAQ Section A: Membership 1. Who can use My Time Rewards?, "To become a member of My Time Rewards, you must sign up online and agree to the Terms of Service. You also must be at least 18 years old and a resident of the United Kingdom." More details can be found on our website: https://www.mytimerewards.co.uk/frequently-asked-questions
As for the usage of Revolut Bank account, it doesn't support to receive Credit Transfer reason why it wasn't supported to avoid issues transferring payments to our valued members.
We're always looking for ways to improve and we'll take your feedback as we improve the services we provide.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
I’m satisfied with the deal I got and…
I’m satisfied with the deal I got and the service was a top notch . The customer service was great as well and they’re ready to help anytime. Kudos to the team and I’m looking forward to our future partnership and collaboration.
30 de dezembro de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello there,
Thank you for giving us a five-star review. We really appreciate your feedback, and it means a lot to us here at My Time Rewards
We hope you'll keep using our programme to make online purchases and receive cashback.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
Maybe not illegal, but definitely unethical
On pressing submit to make a purchase from Debenhams - my first online purchase from them, this webpage popped up immediately with a big display about money back on a subsequent purchase. It looks exactly as a 'within company' offer like Nectar or Tesco club card might look. It suggests a big discount on a future purchase. The positioning of this message is deceiving, leaving the purchaser to just click the boxes to opt in. It flies on the coat tails of a purchase from a legitimate business. Yes, you have to enter bank details - which you have just done when you made the purchase anyway, so why not enter again, if it's Debenhams, and get the cashback? Problem is, there is NOTHING to indicate that this is an entirely different company. The name, 'My Time Rewards', is of course displayed but it gives the appearance of their own reward scheme. Instead it's a PAYABLE reward scheme which will take money from your account on a monthly basis thereafter. Yes, there might just be some (very) small print explaining some of this but that alone is not enough. It should be clearer that you are being transferred to a different company for the offer - which of course leaves Debenhams at fault too - assuming they are aware of this. It should be made much clearer that this company DOES NOT represent Debenhams and that monthly costs are involved. As the title here says, probably not illegal, but it's not ethical to 'entice' people to commit in such a covert manner. Hopefully this will make more people aware.
Response to the reply from Mytimerewards:
Thank you for using the first two paragraphs of your response to promote your company; I'm sure you will benefit from that!
As for the remainder, I admit I voluntarily entered my personal details - but only because I was under the impression that I was doing it as a continuation of my transaction with Debenhams. I would have closed the browser if I had thought otherwise. I admit that I might have overlooked any T&Cs in the small print - we all lead busy lives. I would have been more inclined to read T&Cs from a company not known to me - but I already know and trust Debenhams. You need to be much more explicit in the larger print about who you are.
To reiterate, my complaint is about the mode of presentation being unethical. You will no doubt have made sure you are not breaking any laws but I find this marketing approach offensive.
I expect that all the sign up info you have given here is factually correct but this is about the context and your intent on promoting your company in this way. I just want to warn anyone else who finds themselves in my position.
18 de dezembro de 2024
Opinião espontânea
Resposta da Mytimerewards
Hello there,
Thank you for bringing this matter to our notice. You can be assured that My Time Rewards generates significant cashback savings for its members.
My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.
Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.
You cannot become a member by just ticking a box or by just clicking the banner where it states our cashback offer. If you wish not to become a member, you can simply close the banner or the browser. Otherwise, you need to click the banner and you will be redirected to the sign-up page where you need to manually enter your details and submit the form. Our sign-up up form explicitly mentioned that our programme is a paid membership subscription and monthly fee charges will be made after the 30-day trial if membership will not be cancelled.
If you need further assistance, you can easily contact us in either of the following ways:
Email: customerservice@mytimerewards.co.uk
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
My Time Rewards
Makes me laugh how many ppl on here are…
Makes me laugh how many ppl on here are chatting bubbles as you can only sign up by entering all your details and your card details too, as I have redone it to get the welcome rewards then ditch it before the next payment is taken, you just have to work it properly I made the full amount of cashback £250 just this month buying Xmas shopping too. I’ll cancel the membership now and resign up for my little ones bday. Come on ppl you know you’ve signed up for the £20 welcome bonus and £18 monthly bonus which is free for the first month and even times I have kept an account it pays for its self as I choose boohoo and just order a £1 bobble or £2 top and get the monthly bonus so the account is paid for!! The I get 10% most places including just eat, deliveroo and for my Morrisons shop and other shops for when it my children’s birthdays anyway and no other cashback sites offer as much cashback as these.
I will say sometimes I have to send the receipt emails over and over as they say they cannot accept it but that is the only email receipt I can send them but I am persistent and always get paid within the 10working days the advertise.
It does my head in but i don’t mind the headache as this cashback has helped me out loads.
Edit:
My last review was actually a good review apart from the timescales yet you are taking it down because you could not understand, I do not need to share my customer number as I I’ve no issue I’ve been using mytime rewards and completesavings for the past 3years & make money every month.
English people will understand my last review perfectly which is not reflecting your sites badly but actually me saying that those people who call the bank to get the money back you have taken are liars because it clearly states they will be a charge and you do have to fill out a form and also the form for mytimerewards doesn’t even come up till you’ve filled a whole form out for completesavings.
So delete if you wish but my reviews were actually good, it’s just the new payouts that I dropped stars for as I preferred the old system automatic payments to the bank but it also used to be faster!
26 de dezembro de 2024
Resposta da Mytimerewards
Hello Ms. Simmons,
We sincerely appreciate the time to share your experience using our programme, My Time Rewards.
Kindly share your Membership Number so we can identify your membership.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.
Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm
Kind Regards,
My Time Rewards
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