Myvue Opiniões 

239
TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

i notice this site has got bad reviews but i can only say good things after my latest transaction with then , got confused ( its a long story ) and managed to book 2 sets of tickets doh ! anyway reali... Ver mais

Classificada 1 em 5 estrelas

App and website are a disgrace. Can't log in without it crashing on website or app. Can't book seats without it crashing, can't progress with a booking without it crashing.

Classificada 1 em 5 estrelas

Been waiting for over an hour to get customer support, live agent is “looking” into my issue. Bought a blue light card voucher for a cinema, voucher says not valid, use voucher verifier and that sa... Ver mais

Classificada 1 em 5 estrelas

Vue cinemas need to urgently put their customers first. Twice over Xmas we went as a family with their vouchers (only redeemable at their kiosks!!!) only to find they had sold out. It's purely cynica... Ver mais

Informações sobre a empresa

  1. Cinema

Informação fornecida por diversas fontes externas

the vue cinema web site, where you can book movie tickets, check whats on at your local vue cinema, win prizes in film related competitions. You can also donwload our film podcasts featuring interview with cast and directors.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

239 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(239)

20 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Tried to book cinema tickets online…

Tried to book cinema tickets online using my meerkat voucher code which was active and valid and it just kept saying code was invalid....i tried ringing to book my tickets but they couldnt accept voucher codes over the phone so i had to go into the cinema to get my tickets...using the same meerkat voucher code which was supposidly invalid when i tried booking online. .its a joke,

20 de agosto de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Truly the worst website in the history…

Truly the worst website in the history of the web. I can't be the only one who uses Windows Edge, yet Vue cannot handle it. Normally I can't view the ticket choices. Today I can't pay by card - the box is blanked out and won't accept any entry for credit card details. Sort it out Vue. Your cinemas are good, your website is tripe.

19 de agosto de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Try it for yourself

I can't really believe all the negative comments about the website yeah they did have a glitch in the system but was sorted pretty quick.
I've always booked online always got the seats I wanted and never had a problem with payment ticket codes ECT ECT..
I guess angry people are more likely to post a review than others who have a great experience with Vue.
My advice try it for yourself and make your own mind up don't listen to all the moaners who had to wait in an online queue for once in there lives bless them...

15 de agosto de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

To bean or not to bean

We always have ice cream and coffee when we go to the Vue,Eastleigh.
Unfortunately, for health reasons my partner can now only drink decaf coffee, which we were surprised to be told is not available.
Come on “Vue” a big organisation such as yours, can’t provide decaf coffee, surely not.

14 de agosto de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

honestly vue you need to sort your…

honestly vue you need to sort your website and mobile app, it really is dire, takes ages to get through if you do get through, then you get a cant retrieve booking notice and then cant process payment after that, all in all wasting 20 minutes of your life !!!!!!!

30 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Vue - You should look for a new IT Director

Same feedback as others. How can a web site for a cinema need a queuing system - it's not exactly amazon. Then when you do get through it's really slow and finally after going through the booking procedure you just get 'Can't retrieve booking data - please try again later'!

Seriously Vue - fire your IT director!

30 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Que at vue

Que at vue ? And after a 25 minutes wait still can't book? Called helpline to book and there was a 45 minute wait. Is this a joke ?

29 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Queue-It at Vue

Never experienced a queue on a website. Could expect it during the boxing day sales but a Saturday morning in July? It said I could close the page and retain my place in the queue.... Came back and got pushed further.

29 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Dreadful website

Dreadful website. 11 minutes queue time to just see film times.
Doesn't seem to have an android app anymore.
Online access to vue has always been rubbish, but this is pathetic

29 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Awful awful website

Awful, awful website. Constantly crashes, takes ages to load a page, and now I have to queue for 11 minutes to get onto it just to check film times? How can they not handle the small amount of traffic they must have? How many thousands of websites must have much more traffic than this that don't have this problem. Poor beyond belief

29 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Web site

Web site, their life blood for bookings, how can it be so terribly poor. Not just one offs, all the time. Either pitifully slow or so slow it times you out. Error messages all point toward their server not anyones device or ISP.

Useless for a company like this, look at changing your IT staff and investing more.

How many complaints do you need

28 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

2 hours of my life wasted trying to…

2 hours of my life wasted trying to book 4 tickets with a code on the website. gave up then phoned and cannot use codes on the phone AND you would still have to queue for pre ordered tickets. Operator then suggest popping in to get tickets ( like I was going to Drive there twice) or on the day when they may not have any. DO THEY NOT TEST WEBSITES ANYMORE

26 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Don't bother with Vue, just go to cineworld or odeon.

Absolutely awful. Website crashes so much and just freezes most of the time. Also never updates film times so it's impossible to book something a week in advance as according to the website there is only 2 showings on each day in a weeks time. Ridiculous for wanting to prebook tickets early or just see when the showing times are. I've literally been to Vue cinemas less and less simply because of the bad website. You'd expect such a major issue to be sorted by now, bet it's costing Vue a lot of money on how many people can't book tickets and give up and go to a different cinema or don't bother. Load of crap!

21 de junho de 2018
Opinião espontânea

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