Natural Skincare Emporium Opiniões 

319
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.

Classificada 5 em 5 estrelas

Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... Ver mais

Classificada 5 em 5 estrelas

This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... Ver mais

Classificada 5 em 5 estrelas

Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... Ver mais

Informações sobre a empresa

  1. Loja de cosmética
  2. Fornecedor de produtos de beleza
  3. Loja de produtos de beleza
  4. Loja de produtos para cabelo
  5. Farmácia de medicamentos biológicoss
  6. Loja de vitaminas e suplementos

Informação fornecida por diversas fontes externas

Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

319 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(319)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This store has a really good selection…

This store has a really good selection of products at very reasonable prices. I ordered several items and the delivery time was brilliant! I had the items in a couple of days.

I would recommend and will purchase from them again in the future.

9 de abril de 2021
logótipo da Natural Skincare Emporium

Resposta da Natural Skincare Emporium

Glad you are happy with our services. Thank you for you4 very kind review. Le grá. X

Classificada 5 em 5 estrelas

Great customer service and a wonderful…

Great customer service and a wonderful range of quality products.A lovely handwritten note each time you purchase. Would highly recommend.

8 de abril de 2021
logótipo da Natural Skincare Emporium

Resposta da Natural Skincare Emporium

Oh thank you so much. We are so glad you are happy with our services. We try very hard to keep everyone happy - some days that can be stressful so we really appreciate your kindness. X

Classificada 5 em 5 estrelas

Although delivery of my order was very…

Although delivery of my order was very delayed, this was not the fault of your company but the consequences of Brexit. I was kept up to date and received apologies for the delay, and informed of progress. The goods were well packed in recyclable materials, and I am pleased with the products. I am a fan!

14 de março de 2021
logótipo da Natural Skincare Emporium

Resposta da Natural Skincare Emporium

Thank you so much for your patience and understanding at this hard time. Your positive feedback is very much appreciated. We try very hard and we feel so bad when we disappoint any of our customers because we try so hard to do things right. Warmest wishes xx

Classificada 5 em 5 estrelas

amazing service

amazing service. great selection of products, everything arrived in perfect condition within a couple of days with the lovely addition of a couple of free samples.

11 de março de 2021
Classificada 5 em 5 estrelas

Amazing selection of products

Amazing selection of products. I selected items on their website for a gift which was received in just a few days. I spoke to them over the phone too and they were so lovely and helpful.

8 de março de 2021
Classificada 5 em 5 estrelas

Ordered the 3 month gift box…

Ordered the 3 month gift box subscription as a birthday present.
Staff were so helpful and ensured that first delivery was as close to the birthday as possible. Timely delivery of other boxes then followed.
My sister has been delighted with the products received especially as all are guaranteed cruelty free.
So nice to have this kind of option for natural products and not just makeup.
Would highly recommend.

7 de março de 2021
logótipo da Natural Skincare Emporium

Resposta da Natural Skincare Emporium

Aw thank you sincerely for your lovely feed back and great rating. It is very kind of you to take the time. We love looking after you. Le grá xx

Classificada 5 em 5 estrelas

Fantastic shop!

A lovely shop, stocked with an excellent selection and very knowledgeable staff who are always so helpful.
Great website which makes it very easy to order items.

4 de março de 2021
Classificada 5 em 5 estrelas

Love ordering from Natural Skincare Emporium

Always love when I get an order from Natural Skincare Emporium! Previously had gotten several of the monthly beauty boxes which were a great introduction into new products. Repurchased some of the products from these boxes recently and got even more samples which are always appreciated!

2 de março de 2021
Classificada 5 em 5 estrelas

Great products

Great products. I use the natural eyeliner pencil black, liquid liner black and carbon black mascara and love them all. Speedy delivery. And brilliant customer service.

8 de fevereiro de 2021
Classificada 1 em 5 estrelas

Still waiting for my order

Still waiting for my order. 11 days now!

2 de fevereiro de 2021
logótipo da Natural Skincare Emporium

Resposta da Natural Skincare Emporium

Dear Frances,

Thank you for your custom. My sincere apologies for the delay with your order - after 13 years in business we have never been as late shipping orders..

In normal times orders received before 12.30pm are delivered the next day 32 county wide! . In the current times with new precautionary measures around Covid-19, an increase in order volumes combined with the Brexit chaos (where deliveries of goods to us have been significantly delayed) it has meant that we are behind with lots of orders and it has been difficult to keep everyone up to date. I really do apologise. Someone should have contacted you to explain, but we do not have the usual complement of staff due to the on going Covid problem. I assure you we will ship your order as soon as our promised delivery arrives this week.

Yours sincerely,
Michaela

Classificada 4 em 5 estrelas

Very nearly 5

Very nearly 5 , just when contacting re change of address was very slow response apart from that quality items.and i would recommend again

2 de fevereiro de 2021
Classificada 5 em 5 estrelas

Absolutely no messing..

Absolutely no messing... Order sent by courier the next day . Will be very happy to deal with them again especially with all the uncertainty of getting anything from England ..

25 de janeiro de 2021
Classificada 5 em 5 estrelas

EXCELLENT STAFF (VICKI)

Having tried to navigate cbd products on line i eventually phoned this shop and spoke to Vicki who explained in simple terms these cbd products , as a result i called into Thomas St and purchased the product from Vicki at a price similar or cheaper than on line.

19 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience

Amazing experience, only company that have personally called me to tell me that my order wasnt in stock and gave great advice about alternatives. This is what Customer experience is all about. Will deffo be using this site again!

6 de maio de 2020
Opinião espontânea

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