Took a bit of time to get here but Customer Service kept me updated with delays. I can’t do without this product it has help my arthritis 100% without it I would not be able to play golf. Excellent pr... Ver mais
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Leia as opiniões dos outros
Fake fraudulent i recommend you do not purchase from this company. I did unfortunately and received a second hand filthy device missing parts and suitable only to be binned. Im shocked that the review... Ver mais
I was kept updated regarding my delivery status which was helpful and reassuring. I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she... Ver mais
Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seed... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
Informações de contacto
Reino Unido
- +44 1615 249999
- info@navafresh.uk
- www.navafresh.uk
4,1
Bom
199 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really useful powder
Really useful powder. Has made a big improvement to my mobility. Have recommended this to many people , the majority of whom have all benefitted.
1 de julho de 2024
Opinião espontânea
Good price Good service
Good price Good service. It arrived in 12 days and I was kept informed
1 de junho de 2024
Opinião espontânea
UK-NV#P352706036
UK-NV#P352706036
Took over a week to be dispatched and I ordered from them speficially to get their glass syringes and they sent me plastic syringes. I am very displeased and want a full refund.
24 de maio de 2024
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Took a few weeks but package arrived…
Took a few weeks but package arrived from India today 🙏
14 de março de 2024
Opinião espontânea
They are a complete scam
They are a complete scam. Order was supposed to be delivered on 29th Feb. I have still not received the order and they are refusing to refund my order of over 80£. NV#P948467434. they sell everything at exorbitant prices and use EVRI to deliver food items. Also want to add, I have never experienced such rude and unprofessional customer service.
Edit: I haven’t received any email from them rectifying this issue. I don’t understand why Swapnil is lying so blatantly.
29 de fevereiro de 2024
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
DONT TRUST NAVAFRESH
DONT TRUST NAVAFRESH! It’s a SCAM website. ANY POSITIVE REVIEWS ARE FROM BOUGHT REVIEWS!
They’ll steal your money- you’ve been warned!!! DONT TRUST NAVAFRESH THEYRE A SCAM SITE.
****WARNING****
28 de dezembro de 2023
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
this is the badest experience i had…
this is the badest experience i had ever i placed an order on 20 january been over a month havnt recieved the item no body picking the phone no call back i think its a scame website i recomend noone buys anything from this site its a scame and plus they charge 8 pound for postage which is very bad and you donnt even get the item after a month
here is my order id UK-NV#P990269504
20 de janeiro de 2024
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Item not as shown on the website
Order number NZ#P360675997
1 star because there is no other option.
This saga has been ongoing since November 2023. First product received was nothing as shown on the website. After a lot of back and forth with emails, it was agreed that a new one would be sent.
Shock and horror as it was almost identical to the first one.
Another barrage of emails and I was promised a refund in 3-5 working days. Still waiting.
Feeling cheated and lied to.
My advice is to stay away from this company.
22 de novembro de 2023
Opinião espontânea
Resposta da NavaFresh United Kingdom
Hi Heinz,
We confirm that we have processed your refund. We also apologize for the time it took us. There was a technical issue that delayed it beyond the promised timeline. We acknowledge the delay at our end and confirm that corrective actions have been taken to ensure that you don't face this issue again. We have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.
Regards,
Swapnil
Ridiculous pricing
Are they for real? Advertising hearing aid wax filters for €88, leas, they claim 40%, final price €52.80 plus shipping of €9.95.
These are commonly available from €5.
Extortionate!
15 de fevereiro de 2024
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.
Regards,
Swapnil
Buy from a reputable company
Waited over 3 months for my roots. I get them today finally but they r rotten, moldy n stinky!! NOT HAPPY!!!!
1 de fevereiro de 2024
Opinião espontânea
Resposta da NavaFresh United Kingdom
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Happy overall
Quite expensive for the product but item was as described, arrived in the correct time frame and communication was good. Thanks
18 de dezembro de 2023
Opinião espontânea
I just liked it
21 de outubro de 2023
Opinião espontânea
Good service
20 de dezembro de 2023
Opinião espontânea
Item took ages to arrive
Item took ages to arrive, postage was extortionate but I wanted the product
7 de dezembro de 2023
Opinião espontânea
Resposta da NavaFresh United Kingdom
Hi Jeffrey,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We do hope you will give us another chance.
Regards,
Swapnil
If I could give them no stars I would.
If I could give them no stars I would.
Don't waste your time or money with this company. Two months to receive an order. Emails, voicemail and get on the chat they say they will get back to you within 24 hours what a joke. Messaged them again a week later and still trying to tell me they need 24hours to get back to me. Worst company I have ever dealt with. Scammer's I say.
19 de dezembro de 2023
Opinião espontânea
Resposta da NavaFresh United Kingdom
Hi Celeste,
We understand that you were not happy with the timeline. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Product is excellent happy yo used
14 de dezembro de 2023
Opinião espontânea
Superservice
30 de novembro de 2023
Opinião espontânea
Great product, good service
Package arrived in good time and securely wrapped. Product is first class!
29 de novembro de 2023
Opinião espontânea
Excellent service
3 de outubro de 2023
Opinião espontânea
I ordered I gift and was hoping it…
I ordered I gift and was hoping it would arrive in time, it did and my husband didn’t have a clue what it was because of how well packaged it was. Very reliable and I will use this company again. Thank you
19 de novembro de 2023
Opinião espontânea
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