Needhams Windows Opiniões 

187
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Just like to say how professional all concerned were when fitting new windows and a patio door in our cottage, Rod came to assess what needed doing and gave me a competitive price,John who surveyed... Ver mais

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Classificada 5 em 5 estrelas

Needhams have recently installed a new conservatory and some French doors for us. Service was outstanding and completely painless. Fitters and surveyors where very polite and work carried out was exce... Ver mais

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Classificada 5 em 5 estrelas

Ordered a full house of flush sash windows. When the fitter, Steve P arrived, you could see how well made the windows were. Steve P worked exceptionally hard in very hot conditions (the hottest week o... Ver mais

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Classificada 5 em 5 estrelas

We've just had our bay windows replaced by Tony and Alex of Needhams. Extremely professional and friendly, they got the job done really quickly, cleaned up after themselves and took away all the waste... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(187)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product and nicely installed

Great product and nicely installed - thanks so much!

1 de julho de 2026
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Resposta da Needhams Windows

Thank you for your 5 star review. This installation was designed with some lovely unique features and I am pleased everything went well

Classificada 5 em 5 estrelas

Kept fully posted from start to finish

Kept fully posted from start to finish, came when they said they would, agreed dates and times in advance for installation, I was really happy with the service and love the new front door, now arranging for french doors to be added - Thanks for the great service.......

8 de abril de 2026
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Resposta da Needhams Windows

Dear Mr Swift, thank you for your 5-star review. I am really pleased that now you have experienced our process and quality that you have decided to order new French doors

Classificada 5 em 5 estrelas

Highly recommended

I cannot recommend Needhams highly enough. We had all our windows replaced with 3 French doors and a front door. This is an old fashioned firm (I mean that as a huge compliment ) you are not bonbarded with email updates. Instead what you get is a professional service from start to finish. The project was managed with skill and care. They take a genuine pride in their work. Thus company reminded me of what excellent service looks like. Thank you.

25 de março de 2026
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Resposta da Needhams Windows

Thank you for your 5 star review. You have paraphrased our values
" Nice people to do business with"

Classificada 1 em 5 estrelas

AVOID THIS COMPANY

AVOID this company at all costs if you want decent customer service, clear and consistent communication, a professional job and works done in a timely manner! Absolutely the worst experience of a company ever! A 2 to 3 day job took 3 months. An abusive workman that had to be removed from site that just turned up when he felt like it (although no surprise as they mainly use self employed contractors). Materials left laying around outside in the garden that they then insisted on using. I could list much more but it would turn into an essay! Please take my advice and use a different company!

6 de março de 2026
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Classificada 5 em 5 estrelas

Great Service & workmanship

Recently had new windows & atrium roof fitted to our conservatory. We have used Needhams before for doors & soffits & facials & received excellent service.
Paul, Needhams salesperson was very informative & took us through the benefits of the work we were considering. The roof on the conservatory has given us another room which is so much warmer than before, we now spend most of the day looking out over the garden. The fitter Rob was a craftsman & very polite & considerate ensuring things were clean & tidy at the end of the day. We would recommend Needhams without hesitation, from the first visit by Paul to the fitters everything was a satisfying experience.

11 de setembro de 2025
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Resposta da Needhams Windows

Thank you for your 5 star review. I will pass your comments on to Rob

Classificada 5 em 5 estrelas

A big thank you to Martyn

A big thank you to Martyn. He is a credit to the company. His attitude is so good and his work is excellent. This was my 2nd job by Needhams and would recommend them 100%. Thank you.

4 de novembro de 2025
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Resposta da Needhams Windows

Thank you for your review. Its really nice when a repeat customer has once again had a professional installation

Classificada 5 em 5 estrelas

Flush sash windows

Very easy to deal with. We had flush windows as we wanted them to look like wooden windows (old cottage). They look fabulous - no more painting. Steve R the fitter was very clean and tidy.

6 de junho de 2025
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Resposta da Needhams Windows

Flush sash windows are our latest offering. Many customers are now specifying them. I am really pleased that you agree they are 'fabulous'.

Classificada 5 em 5 estrelas

Great value for money

Great value for money and a pleasure to do business with. We have had new windows followed by a conservatory and are waiting for a recently ordered porch. The aftersales service has been excellent (only a couple of minor glitches quickly rectified).
Gary and Rob our conservatory installers both deserve a mention they were superb tradesmen.

14 de outubro de 2025
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Resposta da Needhams Windows

Thank you for your review. We always aim for a perfect process, but if anything does go wrong, we aim to swiftly rectify it. I am glad that you are pleased with your new windows and conservatory

Classificada 5 em 5 estrelas

Responsible commany tho guarantee is not transferable

I bought my house in 2021, and the conservatory was originally built by Needhams in 2019. I initially thought it came with a 10-year warranty, but the policy states that the guarantee is non-transferable. Despite that, Needhams has still offered to come and provide a solution for the issue I found in the conservatory. A company that stands by its work like this is sure to succeed!

13 de outubro de 2025
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Resposta da Needhams Windows

We will always endeavour to provide a service even outside the guarantee terms

Classificada 5 em 5 estrelas

Perfect from initial meeting with their…

Perfect from initial meeting with their representative to today where windows were fitted by an excellent fitter who was efficient, polite , punctual and very positive
I would recommend this company 100%

30 de setembro de 2025
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Resposta da Needhams Windows

Its really nice to receive good feedback. Thank you for your 5 star review

Classificada 5 em 5 estrelas

Needhams Windows are the best

I have used several double glazing firms and of them all Needhams is by for the best for sales, fitting and after sales service. Today I had French doors fitted by Martyn. Friendly and efficient service, arrived on time and left everything clean and tidy.

16 de setembro de 2025
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Resposta da Needhams Windows

Thank you for your 5 star review. As well as being professional, we also aim to be friendly to our customers

Classificada 5 em 5 estrelas

After having Needhams previously fit a…

After having Needhams previously fit a conservatory and porch a few years ago I had them out again for a new back door and kitchen window. Very easy to book an appointment and get exactly what I was after. Fitting was arranged easily and was completed by martyn who did a great job. Very happy and would recommend

12 de setembro de 2025
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Resposta da Needhams Windows

Mr Swain, thank you for being such a loyal customer. Its good to know that the latest project went so well

Classificada 5 em 5 estrelas

NEEDHAMS ROCK

From sales person, grounds worker, and the porch installation team, excellent works all round, would recommend highly.

15 de agosto de 2025
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Resposta da Needhams Windows

The installation of a porch is a project involving coordination of the the team. I'm pleased it all when smoothly for you

Classificada 5 em 5 estrelas

Excellent service

Excellent service
I am thrilled to bits with the superb job Martyn did when he came to fit my 3 new windows on 12th August 2025. I am delighted with the quality of the product, the seamless efficiency of the whole process. Thank you!

12 de agosto de 2025
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Resposta da Needhams Windows

Dear Ms Masheder. Thank you for your 5* review. I'll pass your comments onto Martyn and the rest of the team

Classificada 5 em 5 estrelas

Wonderful windows and company!

Ordered a full house of flush sash windows. When the fitter, Steve P arrived, you could see how well made the windows were. Steve P worked exceptionally hard in very hot conditions (the hottest week of the year) and did an absolute superb job. The team in the office were efficient and effective in their communication and organisation. The sales and survey were very easy to organise. Delighted we chose this company as our cream flush sash windows look stunning, they really compliment our home. Would definitely recommend, and would use again!

11 de julho de 2025
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Resposta da Needhams Windows

Flush sash windows can make a real difference to the appearance of a property. I am pleased that you liked the new look

Classificada 1 em 5 estrelas

Don’t have your windows from Needhams

Had my windows fitted last August September had nothing but trouble they must have been back at least 8 times been again this morning and still got to come back. Had to have all new glass in the bi fold doors all the trims don’t fit right. Beading in bi folds all loose front door needs new trims the seal on the bi fold is hanging down. I know they come back but having to stay in on my days off and having to clean the windows every time they have been. Not even a voucher to say sorry for all the disruption I have had. Only consolation is the men who come are very polite.

6 de junho de 2025
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Resposta da Needhams Windows

Dear Ms Martin,

I am sorry that you had problems during your installation. The major issue was the scratched glass in the bifold doors. We of course changed the glass.
Most of the other visits have been due to your requirement of beading tolerances. On my inspector’s visit you marked all beads that you required changing. We remade these beads, but when we visited you had another list. These were also changed, but once again you specified more.
Beading had no other function except to ensure the glass is firmly locked into place. Minor manufacturing tolerances are normal and have no adverse effects on the window performance.
I hope this explains that there are no actual faults with the beading. It is only acceptable, absolutely minor, industry standard variations

Classificada 5 em 5 estrelas

The aftercare service and response…

The aftercare service and response times to issues post build has been first class.

3 de junho de 2025
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Resposta da Needhams Windows

Needhams do not expect our products to have problems, but if they do we always ensure that our service department is available to correct any issues. It is good to know that you were satisfied with our response

Classificada 5 em 5 estrelas

New conservatory.

New conservatory.
We are completely satisfied with our conservatory replacement with a tiled roof .
All staff were polite and very hard working , they answered all our questions prior to work starting and quickly sorted out just 2 small problems after construction. Would definately recommend Needhams after our experience.

10 de março de 2025
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Resposta da Needhams Windows

Thank you for your review. Needhams prides itself on an end to end system that deals with all customers questions and any issues that may arise

Classificada 5 em 5 estrelas

Needhams Windows

We have just had 9 windows installed over 2 days by Martyn. We are so pleased with his work ethic and the quality of his workmanship. He was very professional and nothing was too much trouble. He didn't stop working all the time he was here. We would definitely recommend him to anyone else who needs windows installing

17 de abril de 2025
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Resposta da Needhams Windows

Thank you for your review. I will pass your comments onto Martyn

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