Needhams Windows Opiniões 

187
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Just like to say how professional all concerned were when fitting new windows and a patio door in our cottage, Rod came to assess what needed doing and gave me a competitive price,John who surveyed... Ver mais

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Classificada 5 em 5 estrelas

Needhams have recently installed a new conservatory and some French doors for us. Service was outstanding and completely painless. Fitters and surveyors where very polite and work carried out was exce... Ver mais

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Classificada 5 em 5 estrelas

Ordered a full house of flush sash windows. When the fitter, Steve P arrived, you could see how well made the windows were. Steve P worked exceptionally hard in very hot conditions (the hottest week o... Ver mais

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Classificada 5 em 5 estrelas

We've just had our bay windows replaced by Tony and Alex of Needhams. Extremely professional and friendly, they got the job done really quickly, cleaned up after themselves and took away all the waste... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(187)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great work

Needhams fitted out a porch today. The work was done by Martyn.
He worked out in the freezing cold today. The work looks really good & he tidied up.
There was a slight issue with the door sill but together with Needhams he got it sorted out so the job was finished on the day.

30 de novembro de 2023
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Resposta da Needhams Windows

Thank you for your review. Our fitters do work really hard and sometimes in inclement weather

Classificada 5 em 5 estrelas

Excellent family run business

Excellent family run business
Very trustworthy and do what they say they will do.
Had windows door and facia done in anthracite grey
Great quality great service if you need you’re windows and doors fitting call these guys highly recommend

28 de novembro de 2023
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Resposta da Needhams Windows

Thank you for your recommendation. We understand that house improvement projects are quite involved and always try to give excellent customer service

Classificada 4 em 5 estrelas

Beautiful composite front door fitted

Beautiful composite front door fitted. It dropped a bit on the hinges but they were efficient in replying, sorting an appointment and sorting the door. Thank you.

23 de novembro de 2023
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Resposta da Needhams Windows

Thank you for your review. Occasionally things can go wrong, but we have an excellent service department that are always available.

Classificada 5 em 5 estrelas

Great Service

Our new windows were fitted by Martin. Really pleased with the service. He was polite, efficient and did a great job. They look great!

5 de outubro de 2023
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Resposta da Needhams Windows

Thank you for your 5 star review

Classificada 5 em 5 estrelas

Great warm roof conservatory

Just had a large warm roof conservatory fitted and delighted with the results. Work was carried out by Paul and Lewis who took down the existing conservatory and built the foundations and brickwork. Jamie and Paul constructed the new one to a very high standard and took great pride in their work. Electrics were completed by Ollie and plastering by Jed.
All these people were extremely hard-working, professional and friendly, Really glad we went ahead with the build.

8 de setembro de 2023
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Resposta da Needhams Windows

As you explained in your review, conservatory projects require a great deal of liaison. James, our conservatory administrator, coordinates all aspects. I am really pleased that our people met all of your expectations

Classificada 5 em 5 estrelas

Porch/conservatory built by Needhams

Had a small porch/conservatory built by Needhams. The level of service was excellent with good communication at all stages. The builders they use were respectful of our garden, house and were friendly. The level of finish on the building work, frame and windows was very good. The porch sits and suits the property very well considering it’s an older house with uneven walls.

31 de julho de 2023
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Resposta da Needhams Windows

Thank you for your review. As all of our products are bespoke, it means that they can suit any style of home with a perfect fit

Classificada 5 em 5 estrelas

Long term excellent service, they honour their guarantees

We had all our doors and windows done, and a conservatory, about 9 years ago now. First, they did a really tidy job at the time. But the true test of a product and company is how long it lasts, and how well they take care of any inevitable niggles. Needhams are simply brilliant. The exact opposite of a fly-by-night company - they are in it for the long haul.

They have come back a couple of times to adjust the bifold doors, and one of the double glazing units failed after about 8 years. NO QUIBBLE - they just come and sort it out.

Then we were broken into, smashing two windows and breaking the mechanism on another. They sorted the mechanism out, and the price for replacing the glass was incredibly reasonable, and it was done to the same good standard as the original.

This is a company with the right approach, long may they continue.

25 de agosto de 2023
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Resposta da Needhams Windows

Needhams prides itself of providing a quality product with an excellent after service if anything goes wrong. I am pleased that we could help with your broken windows

Classificada 5 em 5 estrelas

Having walked past the stall in…

Having walked past the stall in Chesterfield on numerous times, when I needed help with my UPVC I stopped to asked for help. The service I received from this initial request all the way through to installation it was faultless. The final product is, and quality of the installation was exemplary. Thank you all involved.
David Middleton.

15 de agosto de 2023
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Resposta da Needhams Windows

It is always really nice to receive a 5* review. I am pleased that we achieved your requirements from initial contact to completion

Classificada 1 em 5 estrelas

AVOID THIS COMPANY!

AVOID THIS COMPANY!

From start to finish it was a disaster!
During building, the brickwork was condemned by an independent Chartered Surveyor and had to be demolished and rebuilt.
The base was so uneven three inches of water accumulated at one end.
The doors were so incorrectly measured that you had to turn sideways to gain access.
An additional portal frame had to be fitted as the whole conservatory was unstable.
Wrong size panels, non matching coloured panels, missing parts and numerous faults and leaks.
So much so our Solicitor and Surveyor recommended removal of the Conservatory and a rebuild!
However, as we had suffered for over 6 months we were unwilling to go through the whole process again.
Foolishly we accepted a discount instead, as we had suffered enough.
Now some 20 years later, the facing of the UPVC is lifting in many areas and so we contacted Needhams.
We were told that the UPVC Lifetime guarantee did not apply, as it was the covering and not the UPVC that had failed.
All documentation from day one states Light Oak UPVC, and numerous other Conservatory companies have confirmed it is part of the UPVC
Needhams would not even consider sending an engineer to inspect the problem, so much for customer care!
As other reviews have stated, their Lifetime guarantee is worthless and they cannot be trusted.
In conclusion almost 50 percent of the reviews shown here are dissatisfied with Needhams, and I’m sure many would have given zero stars if possible.

F. R. S. Pentney

Further to the unsigned response by Needhams Windows.
I have copies of all relevant documents including the original order, survey and subsequent paperwork stating UPVC. Copies of the Chartered Surveyors report condemning the brickwork and Solicitors letter detailing all the many faults and poor build quality.
I would suggest that Needhams Windows should investigate why almost 50% of their customers are less than satisfied and honour their guarantees.

F. R. S. Pentney

17 de março de 2023
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Resposta da Needhams Windows

I would like to correct this review by Mr Pentney.
The conservatory in question is over 22 years old. In itself, this is a credit to the build and longevity of the product. Despite his assertions that the conservatory was incorrectly built, it has endured for this long without any construction issues.
When this conservatory was fitted, it came with a ‘lifetime guarantee’ for the UPVC content. If any claim had been made against this UPVC content we would have course, as we do for all guarantees, honoured the service request. However, this was not a request under the UPVC content, but for another product, not made of UPVC and hence was not covered.
I think that this sums up all of the rhetoric in this false one star review.

Classificada 5 em 5 estrelas

Excellent price and service

Excellent price and service

Very competitive pricing, extremely quick from ordering to installation. The installation team were very quick installing my new windows and were very clean and tidy.

10 de julho de 2023
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Resposta da Needhams Windows

Thank you for your 5* review. I am pleased we completed the work to your requirements

Classificada 5 em 5 estrelas

Quality again👌

We had a full set of replacement windows fitted by Martyn and again everything was spot on.
Had our conservatory and internal build works and a composite roof in the last 15 years approximately and never had an issue.
Martyn had the job done efficiently and was very easy to deal with and left no mess.
Always dealt with Rod also and again all very professional.
Thanks Martyn.

21 de junho de 2023
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Resposta da Needhams Windows

Thank you for your review and for being a repeat customer. We always aim to complete a professional project

Classificada 5 em 5 estrelas

Second set of windows and second…

Second set of windows, this time rental property and second review. Salesman gives you price and advice, no polished sales rubbish. They set a date, Fitted as requested and fully finished windows including plasterwork to a good standard. Not just a bit of filler. I've used the warranty twice as previously reviewed so I know I don't have to worry and they've been around years.

12 de maio de 2023
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Resposta da Needhams Windows

Thank you for your 5 star review. Our salesmen are very experienced and suggest the appropriate design solution. Also, as you comment, our Service department is always available to correct any problems under guarantee

Classificada 5 em 5 estrelas

Gaz from Sheffield fitted my new…

Gaz from Sheffield fitted my new composite front door . Made a great job of it . No mess afterwards , and professional approach. Very pleased with quality workmanship.
Excellent

25 de maio de 2023
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Resposta da Needhams Windows

Thank you for your 5 star review. I will pass on your thanks to Gary

Classificada 5 em 5 estrelas

I shopped around .. but choose Needhams

I shopped around for replacement Soffit & Facia, Windows and Doors but eventually decided upon using Needhams, a local family owned Business. The salesman wasn't pushy, the installers/fitters were punctual, polite and cleaned/tidied up.
The finished results are amazing the decision to go "Needhams " was the right one, money well spend and a great experience.

10 de maio de 2023
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Resposta da Needhams Windows

Thank you for your 5 star review. Our aim is to give all customers the same experience as yourself

Classificada 5 em 5 estrelas

Fitter

Well done Martyn great job done.

3 de abril de 2023
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Resposta da Needhams Windows

Thank you for your review. I will pass your comments to Martyn our fitter

Classificada 5 em 5 estrelas

Martyn came and fitted my composite…

Martyn came and fitted my composite door and side panels today. Great quality product and an efficient service arranged at short notice!

22 de fevereiro de 2023
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Resposta da Needhams Windows

It was great to receive your review. I will pass your thanks onto Martyn

Classificada 5 em 5 estrelas

Excellent job …

Can't fault Needhams for the service and quality and Gaz from Sheffield who fitted my windows and doors did an excellent job, very pleased with the quality workmanship.

17 de fevereiro de 2023
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Resposta da Needhams Windows

Thank you for your 5* review. I will pass your comments onto the fitter

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