Excellent variety of Ornaments and priced reasonably too. Items came within a few days of ordering. Usually when I buy stock from wholesalers in Glasgow I can get maybe 5p of per item when you buy a p... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I cannot fault NemesisNow, service is amazing specially if you have Becky Synowiec just an email away with any enquiries or silly questions you may have. I dont feel just a number from thousands of t... Ver mais
A empresa respondeu
Fantastic products, very reasonably priced and packaged really securely and in most cases, in attractive boxes. Extremely fast delivery. Very impressed and will continue to choose products from... Ver mais
Nemesis Now have been suppliers of Faster than Light for a few months now. I find ordering very easy and very enjoyable wether online or over the phone. Once past the opening on the phone and you ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Nemesis Now have been supplying wholesale licensed collectables, Gothic and Fantasy giftware, and Heritage gifts to retailers throughout the United Kingdom and Europe for over 15 years. Our colossal collection of alternative giftware features gothic, fantasy, historic and bizarre products from the world’s finest fantasy artists and is home to the most in-demand licensed television, film and music merchandise. Based in Stoke-on-Trent, England, our head office is the centre of everything that we do. Our team of over 40 employees work tirelessly to bring the best new products to the market as quickly and efficiently as possible.
Informações de contacto
City Road 114, ST4 2PH, Stoke-on-Trent, Reino Unido
- (+44) 01782 596660
- sales@nemesisnow.com
- www.nemesisnow.com
4,9
Excelente
187 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Nemesis Now
Hi Anne,
Thank you for taking the time to write such a positive review. We're happy to know that you're having a positive experience with us.
Many thanks,
Nemesis Now
Absolutely fantastic nemesis now
Absolutely fantastic nemesis now, products are all brilliant really great staff if you have any questions they will have that answer to any products cost great delivery time very fast 36 hours I will keep coming back makes me lots of money nemesis now products is my first point of sale always
9 de maio de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Mark,
Thank you for taking the time to write such a positive review. We really appreciate your kind words and we're happy to know that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Excellent as always,have had no…
Excellent as always,have had no problems with my order. Only issue is the site it buffers a lot and I can only be on it for a short while before I can't see anything of the pictures.
19 de abril de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Natalie,
Thank you for taking the time to write a review. We're happy to hear that you're having such a positive experience with us.
Also, thank you for your feedback regarding our website. Rest assured, we are constantly making efforts to improve website speed and remove issues such as buffering that occur due to the amount of content used on the site.
Many thanks,
Nemesis Now
Great to deal with
Great to deal with, nothing too much trouble for them.
12 de março de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Philip,
Thank you for taking the time to write such a positive review. We're happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
I love the products, BUT
I love the products, but packing and delivery time is the worst I seen on every order we make.
1 de março de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Lars,
Firstly, thank you for taking the time to write a review and thank you for your kind words regarding our products.
I have passed your feedback onto our customer service manager for reference.
I am sorry to hear that you are unhappy with our packing and delivery times. I can confirm that your order was dispatched within our 7-day window and it was handed to our courier on 18/02/2022. Our customer services team have let me know that Norweigian customs currently have your order and have advised you of this.
Rest assured, we are working to resolve this for you. As you might imagine, it is more difficult since your order is already overseas and with customs.
Please contact our customer services team sales@nemesisnow.com and they will be happy to advise you further.
Many thanks,
NN
Great easy to use website
Great easy to use website. Excellent products at a great price. Very quick dispatch and delivery and well packaged. Excellent service, will use again and highly recommend.
7 de fevereiro de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Maria,
Thank you for taking the time to write such a positive review. We're happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
I have been working with Nemesis Now…
I have been working with Nemesis Now for about a year or more and I have nothing but positive feedback
26 de janeiro de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Rose,
Thank you for taking the time to write such a positive review. We're happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Delivered on time and as usual great…
Delivered on time and as usual great items.
26 de janeiro de 2022
Opinião espontânea
Resposta da Nemesis Now
Hello,
Thank you for taking the time to write such a positive review. We're happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
No issues ordering ,but the follow up…
No issues ordering ,but the follow up on delivery is always slow and poor communication with delivery company. Would definitely prefer DPD as they give you a time slot on the day of arrival.
15 de janeiro de 2022
Opinião espontânea
Resposta da Nemesis Now
Hi Neill,
Thank you for taking the time to share your recent experience with us. I am sorry to hear that you have had issues with our courier. We select our couriers based on a whole host of factors including reliability—from both our perspective and a customer perspective—ease of communication, pricing, and more. I will be sure to pass your feedback on to our customer service team for them to review.
Many thanks,
Nemesis Now
Very helpfull sales department.
27 de dezembro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Trukado,
Thank you for your kind words. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
I really wanted to love Nemesis but…
I really wanted to love Nemesis but unfortunately the minium spend of £400+VAT for the first order is extremely steep. There are some products I love which would be a great fit for my shop but some are not. I struggled to find enough products to add to my basket that I would actually stock in my shop to meet the high minimum spend. I could understand £150 min spend like most wholesalers but I didn't want to purchase things that won't suit my shop just to meet the minimum spend. It seems slightly unfair and off putting for small businesses. Also as a small business before I stock a high volume of products I like to see what sells well and what doesn't, I also like to see the quality of the products. I try to invest my money carefully. I did call today as my basket is over £300 excluding VAT to see if I could pay but I got told no that's the way it is. Makes no sense as the minimum spend after your first order isn't so steep and according to other businesses iv spoken too this must be a new thing but maybe nemesis do not want small businesses like me purchasing from them? Very disappointing.
12 de novembro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Laura,
Firstly, thank you for taking the time to write a review. I have passed your feedback to our customer service manager for reference.
I am sorry to hear that you are unhappy with our current first minimum order value. Please be assured we are not trying to deter smaller businesses from becoming trade customers. We have taken every opportunity to make trade applicants aware of our first minimum order value at several points before they are able to submit an application.
The decision to increase our first minimum order value was not taken lightly. We have increased our first minimum order value for a number of reasons including to better qualify new customers due to the overwhelming number of applications we are receiving. Also, we have considered a number of other factors including the historical average value of first minimum orders. We acknowledge that this change might impact the time it takes for new customers to create their first order as they build the value of their cart to meet the minimum value.
We fully understand that not all of our products will be suitable for your store and you might want to mitigate risk by viewing our products in person before making a purchase. That is why we recommend that you make an appointment to visit our showroom, we regularly host virtual and in-person showroom events from our main offices in Stoke-on-Trent. Also, we regularly attend the Spring and Autumn Fair at the NEC, Birmingham. We even have travelling Sales Representatives operating across the UK who will be happy to offer you personalised product recommendations and take your order at your store at a time to suit you. You can find your nearest Sales Rep here nemesisnow.com/contact-us. Please feel free to contact our customer services team sales@nemesisnow.com for more information.
Many thanks,
NN
The Rolls Royce of wholesalers
9 de agosto de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Vivienne,
Thank you for the kind words. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Great stuff
Great stuff, good service and the shipping was on time. I really recommend shopping here !
13 de julho de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Jane,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Great co
Items they sell are amazing along with the prices. Their only drawback for me is the communication. No warning about a 6 box delivery and could maybe speed their delivery time up. Other than that first class.
29 de junho de 2021
Opinião espontânea
Resposta da Nemesis Now
Hello,
Thank you for taking the time to write a review and providing such positive and constructive feedback. I apologise for your negative experience regarding an unexpected delivery and slow delivery times. I would ask that you follow up with our customer services team (sales@nemesisnow.com) who will provide an explanation for the unanticipated 6 box delivery. Regarding our delivery times we work in a 2-4 day window to despatch and deliver your in stock items (UK), delivery times are typically based on location. If you have any questions please don't hesitate to contact our customer services teams by email or telephone: (+44) 01782 596660, and they will be happy to assist you.
Many thanks,
Nemesis Now
Nemisis now always professional and…
Nemisis now always professional and very helpful
Staff are friendly
5 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Lozza,
Thank you for taking the time to write a review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Lovely products
Lovely products and a fast refund on the rare occasion that an item arrives damaged.
3 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Soroya,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
The staff are always pleasant and very…
The staff are always pleasant and very polite and well mannered . Farley have I had dealings with such nice helpful people . I’m always highly satisfied with every aspect of this firm
3 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Sandra,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Excellent company
Great company to deal with. Been buying from them for about 10 years. Quality products with amazing new designs every few months.
Only downside is the couriers! However, that is not Nemesis' fault.
2 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Lakbir,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
We apologise if you have ever had any issues with our couriers. We know this happens from time to time. If you ever have any issues or you're experiencing any delays with your orders please do not hesitate to contact our customer services team who will be happy to help.
Many thanks,
Nemesis Now
We have used Nemesis Now for a number…
We have used Nemesis Now for a number of years now and I find them amazing to deal with. The customer service is second to none and all staff we have dealt with have been brilliant.
The products are of a good quality and they have a wide selection with good pricing.
2 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Denise,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Always a pleasure dealing with this…
Always a pleasure dealing with this company. Getting unique items that I can't find here in the U.S., and my customers love it!
2 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Heather,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.