Excellent variety of Ornaments and priced reasonably too. Items came within a few days of ordering. Usually when I buy stock from wholesalers in Glasgow I can get maybe 5p of per item when you buy a p... Ver mais
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I cannot fault NemesisNow, service is amazing specially if you have Becky Synowiec just an email away with any enquiries or silly questions you may have. I dont feel just a number from thousands of t... Ver mais
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Fantastic products, very reasonably priced and packaged really securely and in most cases, in attractive boxes. Extremely fast delivery. Very impressed and will continue to choose products from... Ver mais
Nemesis Now have been suppliers of Faster than Light for a few months now. I find ordering very easy and very enjoyable wether online or over the phone. Once past the opening on the phone and you ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Nemesis Now have been supplying wholesale licensed collectables, Gothic and Fantasy giftware, and Heritage gifts to retailers throughout the United Kingdom and Europe for over 15 years. Our colossal collection of alternative giftware features gothic, fantasy, historic and bizarre products from the world’s finest fantasy artists and is home to the most in-demand licensed television, film and music merchandise. Based in Stoke-on-Trent, England, our head office is the centre of everything that we do. Our team of over 40 employees work tirelessly to bring the best new products to the market as quickly and efficiently as possible.
Informações de contacto
City Road 114, ST4 2PH, Stoke-on-Trent, Reino Unido
- (+44) 01782 596660
- sales@nemesisnow.com
- www.nemesisnow.com
4,9
Excelente
187 opiniões
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Wonderful service
Wonderful service, the nemesis crew takes care if you and are in communication about everything, the staff and service is top notch
2 de maio de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Matthew,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
I have been using Nemesis for a few…
I have been using Nemesis for a few months now and the quality of the products speak for themselves, brilliant. Delivery is always fast, and whenever I've needed to contact the sales team they are so polite and helpful. Thank you to everyone at Nemesis Now.
3 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Jordan,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with our customer service team.
Many thanks,
Nemesis Now
Top Quality Goods and Service
Nemesis Now was brilliant from the opening of a trade account right up to our first delivery. Payment was simple and shipping was handled internationally with ease. The quality of the products far exceed others we have had in stock, from now on we will get Nemesis Now products over other alternatives.
3 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi David,
Thank you for taking the time to write such a positive review. We're very happy to hear that the process of joining and ordering from us as an international customer went so smoothly. We're also happy to hear that your pleased with the quality of our products.
Many thanks,
Nemesis Now
I placed an order and forgot to include…
I placed an order and forgot to include the items on my favourites page. I sent an email explaining this and I was able to add these items to my order before it was processed. Since I live in the US it saved me from having to place a second order and paying shipping again. Thank you Victoria!
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Vanessa,
Thank you for taking the time to write such a positive review. We're happy to hear that our customer services team helped resolve your issue.
Many thanks,
Nemesis Now
Love Nemesis…
Nemesis is a great company to deal with they are great at customer service very help and delivery is always quick
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Deborah,
Thank you for taking the time to write such a positive review. We're happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
One of my favourite suppliers
One of my favourite suppliers. Products are fab and customer services are one of the best I’ve come across, really nice girls who go out of their way to help.
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Jo,
Thank you for taking the time to write such a positive review. We're really happy to hear that you're having such a positive experience with us!
Many thanks,
Nemesis Now
Just one area of concern
I have been a regular customer of Nemesis Now for many years. In all that time I have found their service to be excellent, and the standard of help from staff to be top notch. In all this time there has only been one niggling concern, which I have constantly mentioned, but has not been addressed. I am sure I am not only in this concern, and I am sure attention to it would enhance the experience of all customers.
When a new item is being released you afford customers the opportunity to pre order, (which I do on a regular basis). Unfortunately when these goods come into stock you do not send them automatically unless the order reaches a certain monetary level. This is fair enough, but you do not message the customer to tell them pre ordered items are now in stock.
As a busy retailer I do not have the time to constantly check your website to check on the progress of such items. There have been times I have placed pre orders and then only found out the items are in stock when I notice someone else selling them !!!
The whole purpose of placing a pre order is so you will get stock as soon as it arrives. There is always a wave of purchases for a new product, and as a retailer I need to catch this. If I place a pre order, and then get the item days later you have to ask what is the purpose of placing such an order.
It must be possible these days to register pre orders, and then inform the customer when that item is due to arrive. That would be a proper pre order service, and would be greatly appreciated.
Ken Livermore (Trader John)
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Ken,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with us.
Thank you for your feedback, we are constantly looking to improve our services wherever we can, it is greatly appreciated.
You raise a valid point. We are working to improve our back-order system to include the following features to our website:
- All pre-orders will be checked and managed on the website by the customer.
- When items are available on our website, we will notify customers, via email, text and/or as they log in to their account reminding them that items are available from a previous pre-order, asking them if they would like to add them to their cart or cancel them. Otherwise, we are holding onto free stock that is in demand.
- If customers have pre-orders that become available they should get an email notifying them these items are now available and that these items are still on pre-order with a due date (if they require more stock) and prompting them to log in to the website to schedule the delivery and pay for the order.
We are currently undergoing various upgrades to our systems so unfortunately, we can not provide an estimated completion date for these specific features. Rest assured, we are working to complete them as soon as possible.
Many thanks,
Nemesis Now
Excellent company- great products at a…
Excellent company- great products at a range of price points. Staff are really helpful and deliveries efficient
One of my favourite suppliers
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Kate,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Always a perfect and easy shopping…
Always a perfect and easy shopping experience with NN.
Amazing products and fast shipping 👍👍👍👍👍
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Ruth,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Great Products, Quick Delivery
The products are great and the delivery is really quick. There's not much else I can say, I've always been very impressed when I've ordered from Nemesis Now. Thank you.
2 de março de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Flora,
Thank you for taking the time to write such a positive review. We're pleased to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Easy to order & Excellent support
Easy to order, fast delivery. very helpful customer service when needed.
packing is 1st class.
12 de fevereiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
Excellent variety of Ornaments....
Excellent variety of Ornaments and priced reasonably too. Items came within a few days of ordering. Usually when I buy stock from wholesalers in Glasgow I can get maybe 5p of per item when you buy a pack but with Nemesis on certain items if you buy a pack/inner carton you can get maybe a pound or so off each item which all adds up. Free delivery also on orders over £100 which you can easily hit if you have a trade account like me.
7 de fevereiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Mohammed,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
PERFECT !!!
Delivery is very fast for France.
The items are of very good quality and they are very beautiful
I am very satisfied ordering items from Nemesis Now
20 de janeiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Jean,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're having such a positive experience with delivery times, and the quality of products.
Many thanks,
Nemesis Now
Brilliant service as usual and the…
Brilliant service as usual and the warehouse staff following the guidelines of distancing & ppe, everyone is polite and friendly from phone calls to collection. It's great having a wholesalers like this that's just a couple of miles away so I can pick up one-off orders when needed.
3 de fevereiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Susan,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
Verry good and correct wholesaler.
3 de fevereiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
Great products at reasonable prices
Great products at reasonable prices, everything very well packed, great website, great service
3 de fevereiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi,
Thank you for taking the time to write such a positive review. We're happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
It's all perfect
It's all perfect. The goods and the offer are very good and wonderful - customer service is very helpful and nice. An infinite number of ✨ stars for such a great team. Thank you, it is a lot of fun to shop here.
22 de janeiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Barbara,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
Always good products
Always good products, delivery and good customer service, can't fault the team.
9 de janeiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Alec,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
Excellent service as always
Excellent service as always. Fantastic popular products. Been using this company for quite a few years now and I have never had any problems or issues with them.
8 de janeiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi,
Thank you for taking the time to write such a positive review. We're very happy to hear that you're continuing to have such a positive experience with us.
Many thanks,
Nemesis Now
Excellent selection
Excellent selection. Quick delivery & great customer service.
8 de janeiro de 2021
Opinião espontânea
Resposta da Nemesis Now
Hi Alison,
Thank you for taking the time to write a review. We're very happy to hear that you're having such a positive experience with us.
Many thanks,
Nemesis Now
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