A 4.5 star review (because there’s always room for improvement). The Chesham team have been largely great from design through to fitting. A couple of miscommunications along the way resulted in additi... Ver mais
A empresa respondeu
Canada Mill, Amersham Road, HP5 1NG Chesham, Buckinghamshire, GB
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A 4.5 star review (because there’s always room for improvement). The Chesham team have been largely great from design through to fitting. A couple of miscommunications along the way resulted in additi... Ver mais
A empresa respondeu
Always a great service from Neptune, setting up, taking away the packaging and making sure everything is perfect before they leave. Andre and Liam did an amazing job (in the middle of a heatwave) and... Ver mais
A empresa respondeu
So impressed with this lovely store. We bought a kitchen and it is so well made and the design service was top drawer. Jodie left no stone unturned and was not at all pushy but considered what was in... Ver mais
A empresa respondeu
Visited Neptune for the first time as my wife and I had been advised to visit by friends. Very impressed by the store, design and products. We were greeted by Emily who was very helpful and polite, ma... Ver mais
A empresa respondeu
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Canada Mill, Amersham Road, HP5 1NG, Chesham, Buckinghamshire, Reino Unido
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Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!

Resposta da Neptune - Chesham
I have always yearned for a Neptune kitchen and when we got planning permission to extend our cottage, we went straight to the Chesham showroom.
From start to finish we were looked after so well.
Rebecca really understood our design brief and brought it to life, James (our Project Manager) worked extremely well with our builder Mark and Glenn installed the kitchen seamlessly.
I could go on, suffice to say we are very happy and thrilled with our new kitchen.

Resposta da Neptune - Chesham
Service is always good here.
It was no exception but I felt it had lost a little of its ✨

Resposta da Neptune - Chesham
Neptune Chesham undertook the design and installation of a kitchen, study and utility room and were excellent at every stage. They worked seamlessly with our expert builder/project manager Simon Smith of Plumbsmith, Harpenden. Thanks to Rebecca, Fiona, Missie, James and Anthony at Neptune. Great job all!

Resposta da Neptune - Chesham
Just been to Neptune in Chesham, again!
Served by our lovely Emily who has sold us so much over the years!

Resposta da Neptune - Chesham
I went to the Christmas wreath making at Neptune Chesham and had the best time.
What a wonderful location for the session and we had the best time it was so festive, mince pies & drinks.
The hosts were knowledgeable and provided everything we needed for the session and you are made to feel so welcome.
I can’t wait for the next one.

Resposta da Neptune - Chesham
A great time wreath making and bought a couple of beautiful Christmas decorations. Thank you!

Resposta da Neptune - Chesham
Wreath Making- we had a great morning constructing the wreaths with expert tuition and help if needed. Super quality items to design our individual wreaths with. It would have been nice to have had a voucher incentive to encourage purchase of some baubles or Christmas decorations afterwards either to add to the wreath or simply take home.

Resposta da Neptune - Chesham
Such a lovely shop to visit, absolutely gorgeous.
Sarah and her colleague were wonderful.
Thank you very much

Resposta da Neptune - Chesham
I attended Winter Recipe naking with Becky Wilkinson and it was utterly devine. The festive atmosphere, lovely prosecco and delicious food were such at .
treat.

Resposta da Neptune - Chesham
High quality beautiful furniture -
would love to buy everything. So far two rugs which are lovely.
Very helpful and efficient staff.

Resposta da Neptune - Chesham
Went to a fabulous cookery demonstration this morning by Becky Wilkinson. The whole morning was wonderful- from the genuinely warm welcome from all the Chesham Neptune store staff (as always in this branch) to the delicious food prepared by Becky and shared with us all. Another Neptune triumph. Thank you Chesham Neptune!

Resposta da Neptune - Chesham
My husband and I visited the Chesham branch last Friday. The moment we stepped into the shop, we were welcomed by the delicious aroma, beautiful festival display, and mostly importantly, the very diligent service of the staff. Laura, Missie and Katie have tried back-and-forth to make our complicated order organised in the best way possible. Thank you ladies for making our visit such an enjoyable experience!🌹

Resposta da Neptune - Chesham
The store and staff make shopping and purchasing a lovely experience. It does not matter if you are purchasing something small or large you receive the same level of customer service and attention. Recently purchased from store and home delivery, service and communication spot on. Thank you !
I absolutely love this store. It’s a gorgeous building. It always smells amazing when you walk in and it feels so homely! The furniture is such beautiful quality and the staff are always friendly, helpful and more than happy to help/ answer any questions! Highly recommend!
Laura p

Resposta da Neptune - Chesham
Always love coming into store! Katie was so very helpful - will be back again soon no doubt!

Resposta da Neptune - Chesham
Pasty and Rebecca at the branch in Chesham were incredibly helpful and really went out of their way to help me. My kitchen looks great thanks to them.

Resposta da Neptune - Chesham
Lovely to browse around and always helpful staff. Such a nice way to spend a few hours and get some home inspiration at the same time!

Resposta da Neptune - Chesham
I recently visited Neptune in Chesham and I was thoroughly impressed by the staff. They were incredibly helpful, going above and beyond to ensure I had a great experience. Their friendly demeanor and willingness to assist made all the difference. I highly recommend this place to anyone looking for excellent service and a welcoming atmosphere!

Resposta da Neptune - Chesham
Where do I start! The experience I had in store from the moment I walked in to the moment I left was incredible. I ended up purchasing all of my Christmas decorations even though my husband wasn’t too impressed but was impressed about the quality at least! I will definitely be visiting again soon! Thank you so much again to all of the girls in store for making my experience so great

Resposta da Neptune - Chesham
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