We came in to look at Garden furniture and the ladies were fabulously helpful and could answer all questions ! We will be back to purchase shortly as we had to check measurments.
A empresa respondeu
Monks Mead House, Bath Road, RG10 9SA Reading, Berkshire, GB
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We came in to look at Garden furniture and the ladies were fabulously helpful and could answer all questions ! We will be back to purchase shortly as we had to check measurments.
A empresa respondeu
Very pleased with the dining table and chairs. The whole journey from first stepping into the Reading store (thank you Liz), to the delivery (Alfi and Josh), was seamless. Thank you all.
A empresa respondeu
We’ve just had such a lovely shopping experience at Neptune in Reading by Claire, Liz and Jo! We called ahead to check something was in stock and by the time we had got there the items had alrea... Ver mais
The furniture is really great - our two linen chairs are super comfortable and practical with removable covers. And staff are always pleasant and helpful. What needs improvement is the communication b... Ver mais
A empresa respondeu
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Monks Mead House, Bath Road, RG10 9SA, Reading, Berkshire, Reino Unido
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Always a lovely experience shopping in my local Neptune.. The staff are very friendly and professional!

Resposta da Neptune - Reading
Very pleased with the dining table and chairs. The whole journey from first stepping into the Reading store (thank you Liz), to the delivery (Alfi and Josh), was seamless. Thank you all.

Resposta da Neptune - Reading
We came in to look at Garden furniture and the ladies were fabulously helpful and could answer all questions ! We will be back to purchase shortly as we had to check measurments.

Resposta da Neptune - Reading
Neptune are always very helpful a big thank you to Betty and everyone at the Reading Store an exceptional company would definitely recommend and will being using them again in the future.
Excellent service from the delivery team Josh and Mark.
The member of staff we spoke to at the Neptune - Reading branch was really helpful and very friendly. The customer service throughout the ordering and delivery process was excellent. The furniture we purchased looks great because it’s beautifully made. We would really recommend this Company for friendly, respectful service and high quality furniture.
Beautiful Table Lamp. Great quality, perfectly packaged & delivered & looks great.
The staff at Neptune Reading are truly delightful and so helpful, thank you.

Resposta da Neptune - Reading
Very efficient service from beginning to end. Thank you
We are long standing customers of Neptune and love the styling and quality of their furniture, housewares, artificial flowers etc.
There stores are laid out like normal houses and the staff are welcoming and very helpful. The delivery drivers are always professional and our only compliant is delivery costs and charging to take away packaging which is outright riduculas for a premium brand.
Exceptional customer service. Every person we encountered at Neptune in Reading and Swindon deserves praise.
Extremely helpful staff who without any fuss wrapped my order and had it ready for collection by another member of my family. Thank you very much.

Resposta da Neptune - Reading
The delivery service was excellent. The table was unpacked, put together with all the packaging taken away. The Sheldrake table and Wycombe chairs are beautifully made as I've come to expect from all Neptune furniture. They are a lovely addition to our new Chichester kitchen.
Thank you to all the lovely staff at Neptune Reading who always give us a welcome when we walk in.

Resposta da Neptune - Reading
The staff are always respectful and polite and happy to help

Resposta da Neptune - Reading
Staff always knowledgeable and lovely to deal with, especially in the Reading store. Always go there when I need help or advise. Thank you Neptune.
We’ve just had such a lovely shopping experience at Neptune in Reading by Claire, Liz and Jo!
We called ahead to check something was in stock and by the time we had got there the items had already been gift wrapped. All three ladies were so helpful throughout our shopping trip and have truly left us looking forward to coming back again soon.
It is absolutely worth popping in to this lovely store in person for a great shopping experience!
Love my new sofas and coffee table. Great service and prompt delivery. Would highly recommend.
We have purchased from you on many occasions and have been always happy
You always keep us informed, no stress just brilliant.
Effortless and efficient. The service was excellent and couldn’t have been more welcoming and helpful.. Not pushy ….The item arrived earlier than expected and is exactly what we wanted.
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