Neptune - Southport Opiniões 

136
•
TrustScore: 5 em 5

4,9

New Road Southport, Mere brow, PR4 6JA Southport, Lancashire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My go to place for furniture and accessories. Love the design and quality. I particularly like how they choose a different colour for each season. Fantastic to see Neptune is now sold in John Le... Ver mais

Classificada 5 em 5 estrelas

Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... Ver mais

Classificada 5 em 5 estrelas

Hello, Andre and Ant delivered our cabinets to our home .They were very nice, professional and made a conscious effort not to damage walls , floors or materials while moving these items into our h... Ver mais


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Acessórios para móveis
  4. Designer de interiores
  5. Loja de mobília para sala de estar
  6. Loja de móveis de jardim
  7. Loja de utensílios de cozinha

Sobre Neptune - Southport

Escrito pela empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Informações de contacto

  • New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, Reino Unido

  • 01772 812812

4,9

Excelente

TrustScore: 5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(136)

2169 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Stylish Accessories

My go to place for furniture and accessories.
Love the design and quality. I particularly like how they choose a different colour for each season.
Fantastic to see Neptune is now sold in John Lewis.

6 de outubro de 2026
Classificada 5 em 5 estrelas

Always a delight to visit Neptune

Always a delight to visit Neptune. Very friendly and welcoming staff as you walk through the door and very professional and knowledgeable when you need any advice on anything. They allow you to browse which is nice but are always on hand if you have any questions.

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great team

Great team, lovely people. No pressure just good advice. Fantastic products and sympathetic design ideas.

26 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

André and Liam were a first class…

André and Liam were a first class delivery team. Hugely polite and very considerate of our home whilst manoeuvring huge pieces of furniture around tight Victorian corridors. Great work.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience as always

Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for.
Always a warm welcome at the store.
I know that the furniture and accessories are expensive but I am a big believer that you get what you pay for.
Quality items and I keep them for many years rather than buying cheap and keeping changing this. Customer service is excellent and consistent,

20 de maio de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your kind review Debra we really appreciate your feedback and we look forward to seeing you in store again soon.
From all the team at Neptune Southport

Classificada 5 em 5 estrelas

The product quality at Neptune is very…

The product quality at Neptune is very high and it shows. Everytime we've been into a store, the staff are knowledgeable, helpful and friendly. We recently purchased the Overton bark picture from them and it is so beautiful. The two gentlemen who delivered our item (Lee and Craig) kept us informed and were friendly and professional. They were a pleasure to deal with.

14 de maio de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely review Maria we really appreciate your kind comments, its great to know Lee and Craig provided an excellent delivery service as well.
From all the team at Neptune Southport

Classificada 5 em 5 estrelas

Such a gorgeous store

Such a gorgeous store, and a very friendly and helpful team .
I visited the Southport store .
Even though I only went in to look at the new ranges ,and to collect my gift for signing up for the Neptune Newsletter , they couldn’t have been more welcoming.
The Lavender Field candle is just delightful, and I love my green Neptune bag .
Thank you all so much for such a lovely visit.

6 de abril de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely feedback. We’re so pleased to hear you enjoyed your visit to our Southport store and felt so warmly welcomed by the team, even just popping in to browse and collect your gift. It’s great to know you’re enjoying your Lavender Field candle and Neptune bag too.

We really appreciate you taking the time to share this.

All my best,
Amy at Neptune Support Office

Classificada 5 em 5 estrelas

Another visit to our local Southport Store

Another visit to our local Southport store, lovely items, great service, nothing ever too much trouble, which is why we go back again and again, thank you to Joe and all the team

22 de março de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Thank you for your lovely feedback and continued support. We’re so pleased to hear you always enjoy visiting our Southport store and that Joe and the team consistently make you feel well looked after.

It means a great deal to us that you return again and again, and we look forward to welcoming you back on your next visit.

All my best, Amy at Neptune Support Office

Classificada 5 em 5 estrelas

Great service overall

Great service overall, delivery was very efficient and Andre and Liam did a great jot setting up the furniture

23 de março de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Dear Louise, thank you for your kind feedback. We’re pleased to hear the delivery was efficient and that Andre and Liam took care in setting everything up for you.

We’ll be sure to pass on your comments to them, and we hope you’re very happy with your new furniture.

All my best, Amy at Neptune Support Office

Classificada 5 em 5 estrelas

Andre and Liam were extremely polite…

Andre and Liam were extremely polite and accommodating. They were very professional and efficient. Would highly recommend them both.

23 de março de 2026
Opinião espontânea
logótipo da Neptune - Southport

Resposta da Neptune - Southport

Dear Paula, thank you for your kind feedback. We’re delighted to hear Andre and Liam provided such a professional and efficient service while being so courteous throughout.

We really appreciate your recommendation and will be sure to pass on your comments to them. We hope you’re enjoying your new furniture.

All my best, Amy at Neptune Support Office

Classificada 5 em 5 estrelas

Excellent delivery and on-site construction

We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe through our tiny cottage and up a narrow staircase. On site construction was excellent with great attention to the finished look. I'm absolutely thrilled to have a beautiful wardrobe at last after searching for many months.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience

We received our furniture as promised on 19thJan which was delivered by Alfi & Josh who were both very polite and helpful - they mentioned the ice cube method of flattening rug corners - also everyone at the Southport store have been great to deal with (Joe , Caroline & Alex ) - thanks to everyone- M & M , Penwortham 😊

19 de janeiro de 2026
Opinião espontânea

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