My experience was great. Paul was thoroughly explained the process, regularly did follow ups to ensure i all my questions were addressed an keep me informed on key dates and next steps The Nesto... Ver mais
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Leia as opiniões dos outros
The process from getting a quote and getting pre-approved to being funded for my mortgage was super smooth, easy and secure. The fact that I didn't have to send my T4 with my SIN over email, and tha... Ver mais
Edwin was very courteous and patient during the entire process. I made my final decision to port over with Nesto within the week of my mortgage closing with TD. The customer service from Edwin speci... Ver mais
Started a mortgage application online, but changed my mind. Not happy putting so much personal info online for a company I'd never heard of. So I stopped the application. Now, 3 months later, Nesto a... Ver mais
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At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.
Informações de contacto
2200 Rue Stanley, 1er étage, H3A 1R6, Montreal, Canadá
- +1 833-447-4403
- inquiry@nesto.ca
- www.nesto.ca
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Nakita Narayan and Alcindo Vicente made…
Nakita Narayan and Alcindo Vicente made my mortgage renewal simple and stress-free!
I contacted a number of mortgage brokers in the weeks before my mortgage was due for renewal and nobody got back to me. Within minutes of posting an inquiry online to Nesto, Nakita Narayan, a Licenced Mortgage Advisor, contacted me and we discussed mortgage options to tailor a mortgage to suit my needs. I uploaded a few documents and within a day I received my I initial approval. Alcindo Vicente, Mortgage Processor, took over from there to help me upload all the required paperwork to process and finalize my mortgage. Once everything was finalized, they arranged for a lawyer, Martino Cavaleri, to come to my house to go over the mortgage agreement with me and for me to sign. Nakita stayed in touch by text and email and was quick to respond when I contacted her and answered all of my questions. The whole process was relatively seamless and from start to finish took three weeks. The virtual processing and having the mobile lawyer meant I didn’t have to leave my home to get this done. Nakita and Alcindo were very knowledgeable and helpful throughout the process.

Resposta da nesto mortgages
Superb Customer Service
Karun & Alcindo are very knowledgeable, both provided me with a quick assistance to get my mortgage renewal process easily and smoothly. I really like how fast to get a hold of them directly eighter the phone or email compare to other lenders. I also do like the transparency of informations provided to the customers and how easy to use the Nesto Applications. Thank you Karun and Alcindo for great customer service!

Resposta da nesto mortgages
It seems like a scam
It seems like a scam. I believe their underwriters are outsourced to a country where they don't even know the difference between a T1 and a T4 form.
They kept asking for my T1, and I kept explaining to them that it's the T4 form that gets issued by an employer, and based on that, we file taxes in Canada.
They even asked me to log in to the CRA (Canada Revenue Agency) website and get the T1, but how is that possible? There's no trace of a T1 because employees of an organization receive a T4.
This request kept repeating for 2 days, and in the end, I had to give up. Unfortunately, I had to deal with an unprofessional agent from India who, I believe, was not even trained on customer obsession.
He wouldn't even respond to calls. Seriously? Is this how you treat your customers?

Resposta da nesto mortgages
Amazing Service
I recently had the pleasure of working with
Elischa Salazar and was thoroughly impressed with the exceptional service I received. Elischa's professionalism, expertise, and dedication made the entire process smooth and stress-free. I highly recommend Nesto's services to anyone in need of mortgage assistance. Their team, especially Elischa, goes above and beyond to ensure customer satisfaction.

Resposta da nesto mortgages
Expérience 5☆
Je souhaite exprimer ma plus sincère gratitude envers l’équipe de Nesto pour le service exceptionnel que j'ai reçu lors de l'acquisition de mon prêt hypothécaire en tant que première acheteuse. Dès le début, le processus a été remarquablement fluide et rapide, ce qui a grandement facilité mon expérience.
Un grand merci tout particulier à Clarisse et Alcindo, les deux personnes incroyables assignées à mon dossier. Leur expertise, leur professionnalisme et leur disponibilité ont été des atouts précieux tout au long de cette démarche. Clarisse a su répondre à toutes mes questions avec une clarté remarquable et a toujours été prête à me guider à chaque étape. Alcindo a également fait preuve d’une efficacité impressionnante, s’assurant que toutes les démarches se déroulent sans accroc et dans les meilleurs délais.
Le service client chez Nesto est vraiment hors pair, et je recommande vivement leurs services à toute personne en quête d’une expérience sans stress pour obtenir un prêt hypothécaire. Merci encore pour votre soutien et pour avoir rendu ce processus aussi agréable et sans effort ! 🌟🌟🌟🌟🌟

Resposta da nesto mortgages
Great service and quick responses if…
Great service and quick responses if anything comes up during the process

Resposta da nesto mortgages
Elischa was a pleasure to deal
Elischa was a pleasure to deal with. He was very prompt in answering any concerns and I could call him anytime I needed. It was a straightforward process switching from my big bank and they couldn't touch Nestos rates.

Resposta da nesto mortgages
Very easy.
The ease of applying, adding my documents, communicating with my advisor were very easy, and the prices was seamless and fast.

Resposta da nesto mortgages
The ease of getting our mortgage with…
The ease of getting our mortgage with nesto was fantastic. The process started with Elischa who walked us through everything we needed to do and the information we needed to provide to get the process started. The process was then turned over to Stephanie who helped us to obtain the mortgage approval and she was equally amazing. Would not hesitate to contact nesto.

Resposta da nesto mortgages
Best Decision
Best Decision
Elischa and George were incredible to work with. Elischa took the time to get to know me as a person and understand my situation. Everything was smooth with the online database Nesto uses to communicate. I will recommend Nesto to everyone!

Resposta da nesto mortgages
Great transparency
We switched from Multi-prêt to Nesto and it was for the better. We've talked at multiple time with the Nesto agents to be sure too understand every part of the engagement, penalties, etc. and they always tooled the time to do soo.
The app feels more secure when transferring documents than and they were really helpful with our situation.

Resposta da nesto mortgages
Sebastien Desgroseillers and Stephanie…
Sebastien Desgroseillers and Stephanie Provost provided gold standard service throughout the entire process.
They are both knowledgeable, prompt to answer the many questions that I had and professional in their demeanour. They gained my trust which is granted to a selected few.
For these reasons, I vouch that Nesto is great mortgage lending company.

Resposta da nesto mortgages
Our Mortgage Advisor Karun Khanna
Our Mortgage Advisor, Karun Khanna is amazing. He provided us excellent service and was available whenever we had questions. He made the mortgage process the easiest we have ever experienced. We would recommend Nesto Inc. to anyone, they provide the best service. Thank you Karun for all your hard work, we appreciate you so much!

Resposta da nesto mortgages
Moving to nesto after experiencing great customer service
Karun, our Mortgage Advisor at nesto, truly excels in three key areas: his extensive knowledge of the Canadian mortgage market, his sharp decision-making skills that helped us foresee potential challenges, and his unwavering dedication to providing exceptional client service.
We decided to transfer our mortgage from National Bank, despite a long-standing relationship, due to a significant decline in their customer service over the past decade. Choosing nesto was a major decision for us, and Karun played a pivotal role in that choice. His commitment to finding the right solution for us, his patience in addressing our numerous questions and concerns, and his willingness to go above and beyond (even after hours) were instrumental in our decision to move forward with nesto.
Karun exemplifies the kind of dedication and client-focused approach that companies experiencing rapid growth need. His service has been nothing short of outstanding.

Resposta da nesto mortgages
First time home buyer…
Honestly being a first time home buyer was an incredibly daunting experience. The team at Nesto was amazing. Communication was great explaining how the process was going to work was awesome. I can't say enough. Especially Karun, he was very helpful and understanding definitely a huge asset to your organization.
Thanks again!

Resposta da nesto mortgages
Incredible Communication and Solutions
Communications was one of the best I've experience. Amount of follow up and team staying on top of the entire process. It has never been easier for me to deal with a mortgage process. Elischa and his team were so so helpful and I'm thankful that they took care of the majority of the work load for me. Also, nothing ever stopped them from finding solutions to secure the best rates I found

Resposta da nesto mortgages
We had an excellent experience with Elischa
We had an excellent experience with nesto. Eli provided a high level of care and attention to our unique circumstances in order to get things started. Everyone at nesto all along the way provided incredible support. We truly felt like they cared and that we were well taken care of. Things moved quickly and efficiently from start to finish. We are very satisfied with our overall experience.

Resposta da nesto mortgages
Elischa was phenomenal to deal with
Elischa was phenomenal to deal with! He went above and beyond to ensure I knew how valued my business is. Incredibly thorough, professional and made this process so much easier!!

Resposta da nesto mortgages
Went above and beyond
We were not sure if we could secure a mortgage on the property I wanted to buy, but he kept at it and got it done and I'm getting an awesome rate!

Resposta da nesto mortgages
Would recommend!
Elischa and his team were extremely helpful and answered all my questions quite quickly. Everything progressed smoothly, it was a pleasure to work with them!

Resposta da nesto mortgages
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