I called to get my subscription straightened out, but instead of canceling the $29 B12 they sent me 2 more orders. I’ve tried to reach them several times but can never get a real live person to help m... Ver mais
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Leia as opiniões dos outros
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver mais
A empresa respondeu
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver mais
A empresa respondeu
Always have loved the quick response from NHC. Last time I ordered I was directed to another site, Professional Supplements or something like that. I did not like being fooled into ordering from ano... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Natural Healthy Concepts
Escrito pela empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Informações de contacto
Estados Unidos da América
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Bom
486 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to find on web page what I wanted
Easy to find on web page what I wanted. Fast delivery.
6 de agosto de 2026
Resposta da Natural Healthy Concepts
o glad your order got to you quickly — that's exactly what we aim for. Glad to hear the site made it easy to find and order what you needed. Thank you for trusting us with your health and wellness needs!
Great customet service and prices lower…
Great customet service and prices lower compared to other sites.
12 de agosto de 2026
Resposta da Natural Healthy Concepts
We're so glad to hear this, Andrea. Thank you! We're glad you're finding good value and fair pricing with us. We're so glad you're part of the NHC community!
Can't reach you by phone anymore
Can't reach you by phone anymore. Talked to Carolyn a very long time ago about bad, spoiled product that needs to be replaced. This is BS. Have heard nothing, have no refund...and am about out of the product. So you will lose me as a big customer...I can buy local and I do not think your prices are great. However...you owe me a huge credit.
I actually prefer a credit back to my card...as I do not care to deal with you anymore.
3 de julho de 2026
Resposta da Natural Healthy Concepts
We are truly sorry to hear about the lack of resolution regarding your previous contact.
We understand your frustration with the spoiled item and the unfulfilled promise of a replacement or refund.
We will be contacting you directly to help make this right!
I've been a NHC customer for years
I've been a NHC customer for years. They were so prompt in filling an order and service was great. I even had an "account" there and the website allowed me to log in to the account. Many of my orders were similar and routine. It was easy to place an order as my previous orders were shown -- I could select. Now the website doesn't show a way to log in and any reference to my "account" is gone. Rolling through zillions of products I never had ordered is a waste. If NHC has a customer service desk, they should carefully review the whole ordering process. See if it can be made much more customer frinedly. >> Steve Jenkins
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for being a longtime NHC customer and for sharing such thoughtful feedback. We’re sorry to hear that our recent website changes have made ordering more difficult, especially when you’re placing routine orders.
We completely understand how valuable it is to have easy access to your previous orders, and we appreciate you taking the time to explain what worked well for you in the past. We’ll be sure to pass your feedback along to our team as we continue working to improve the ordering experience. Your loyalty means a lot to us!
Everyone I encountered was very…
Everyone I encountered was very pleasant. Everyone that did the testing explained everything thoroughly and was considerate.
8 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you, Heather, for the wonderful review! We'll be sure to pass this along to our customer care team — they'll love hearing it. Thanks again for choosing NHC — we look forward to serving you again soon!
Resposta da Natural Healthy Concepts
This means a lot to us, Kevin — thank you! So glad your order got to you quickly — that's exactly what we aim for.
i am upset because I did not order more…
i am upset because I did not order more product and it is coming. It seems like a scam to me and I will cancel all orders with you.
11 de agosto de 2026
Resposta da Natural Healthy Concepts
We’re very sorry for the frustration and confusion caused by receiving a product you weren’t expecting. Your original order was set up as a recurring 30-day subscription. We understand how concerning that can feel when you weren’t expecting another order. We have confirmed the recurring order has been canceled so you won’t receive future automatic shipments.
Your continued excellent products &…
Your continued excellent products & service. Thanks
11 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for the great feedback! We're so glad this reflects your experience with us. Thank you for being part of the NHC family!
NHC provides great products at great…
NHC provides great products at great prices. With my subscription, they notify me days ahead of billing my account and shipment which allows me to delay or even cancel that particular shipment. I am very pleased with NHC .
11 de agosto de 2026
Resposta da Natural Healthy Concepts
It's great to hear the subscription process is working well for you. We're grateful for your support and look forward to your next order!
Professional yet personable treatment…
Professional yet personable treatment with knowledge given.
10 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for your kind feedback! We’re so glad to hear you received professional, personable service and that our team was able to provide knowledgeable assistance. We truly appreciate you choosing NHC!
Site is easy to use.
11 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for taking the time to share this! We're always working to keep the ordering experience simple, so this is great to hear. We appreciate your business and hope to see you again soon!
Excellent service
I placed my order and got it within 2 days. This was great because I didn’t have enough to finish the week. Thank you for being so prompt.
8 de agosto de 2026
Resposta da Natural Healthy Concepts
We really appreciate this, Mitchell — thank you! Fast, reliable shipping is something we take pride in, and we're glad it showed. Thank you for trusting us with your health and wellness needs!
Company has no regard for its customers
This company has no regard for its customers - rewards points evaporate, emails that were escalated by the AI bot never get returned, and I get exhausted dodging all of the serv-serving overly manipulative traps and tricks at their new website. I used to buy almost all my supplements here because I trusted, but it changed alot. I no longer trust. Or even like. Now I use IHerb much more. They at least treat customers right.
11 de agosto de 2026
Resposta da Natural Healthy Concepts
We’re truly sorry to hear how far your experience with us has fallen short. After years of trusting us with your supplement purchases, we understand why the changes you’ve experienced—from rewards points to our new website and, especially, not receiving a response after reaching out—have left you feeling frustrated and disappointed.
We found that your previous request was not properly escalated through our system, and we sincerely apologize for that. You should never have had to keep reaching out to get the help you needed.
Please know your concerns are being heard and shared with our team. We’d appreciate the opportunity to learn more about your experience and see how we can make things right.
Resposta da Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We're so glad you're part of the NHC community!
The communication is awesome as well as…
The communication is awesome as well as the products.
11 de agosto de 2026
Resposta da Natural Healthy Concepts
We're so glad this reflects your experience with us. Thanks again for choosing NHC — we look forward to serving you again soon!
I wanted some magnesium but didn’t know which one to buy …
I wanted some magnesium but didn’t know what to buy. I asked for help and someone explained how to determine which type did what, and I was able to find the exact type I needed.
10 de agosto de 2026
Resposta da Natural Healthy Concepts
We're so glad our team could help you find the right type of magnesium for your needs — that kind of guidance is exactly what we want to offer. Thanks for trusting NHC, and we hope to help you again soon!
Everything went smoothly
Everything went smoothly. I like how I was able to delay the delivery very easily. You have the best price for the product I was looking for
8 de agosto de 2026
Resposta da Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We do our best to keep pricing competitive, so this feedback means a lot. Thank you for being part of the NHC family!
I receive my products on time and good…
I receive my products on time and good condition
7 de agosto de 2026
Resposta da Natural Healthy Concepts
This means a lot to us, Catalina — thank you! We're so glad this reflects your experience with us. We're grateful for your support and look forward to your next order!
Heads-up on pending delivery and date…
Heads-up on pending delivery and date due. Products arrive safely packaged. Appreciate no additional shipping charge. Excellent products.
5 de agosto de 2026
Resposta da Natural Healthy Concepts
Glad you didn't have to worry about extra shipping costs — that's important to us too. Fast, reliable shipping is something we take pride in, and we're glad it showed. Thanks again, and welcome back anytime!
your site's search engine is poor
your site's search engine is poor
trouble finding products
simple one word search does not pull up item
8 de agosto de 2026
Resposta da Natural Healthy Concepts
Thank you for letting us know. Finding what you need should be one of the easiest parts of shopping with NHC, so we’re sorry the search experience has made that more difficult. We appreciate you pointing this out and will share the feedback with our team.
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