I found this company after viewing a couple of big name children’s furniture websites, with products out of my budget. I discovered Noa and Nani and found the furniture I was looking for within my pri... Ver mais
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Leia as opiniões dos outros
I bought a single bed from Noa&Nani. It was delivered quickly, well wrapped, and as described. It was easy to assemble and is well-constructed and sturdy. The follow-up communications from the compan... Ver mais
The toy box arrived 10cm smaller than advertised in the listing photos. Customer service were responsive, but the return process they offered was unnecessarily complicated. Very disappointing experie... Ver mais
All in all a fab experience. The new bed arrived in a couple of days when estimated delivery was a week! Once arrived my husband set to work on building it. It was so reasonably priced we weren't expe... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de mobília para quartos
- Loja de móveis infantis
- Plataforma de comércio online
Escrito pela empresa
Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.
Informações de contacto
Reino Unido
- www.noaandnani.co.uk
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It was my first time ordering from Noa…
It was my first time ordering from Noa and Nani, and although I can be a little nervous about ordering with new companies I decided to risk it.
The bookcase I ordered was great!! Sturdy and stylish, really blending in with my decoration.
Delivery was super efficient and customer services were great too.
Honestly would order again!
They have been an excellent company to…
They have been an excellent company to deal with
I had an issue ,based partly on my misreading,
And they were very helpful to resolve
Would recommend to friends and family
Great quality product and delivery was…
Great quality product and delivery was super fast. Would recommend!
Brilliant selection of items
Brilliant selection of items at very reasonable prices. Item was dispatched quickly and arrived in perfect condition. Highly recommend!
Bought a table from B&Q marketplace…
Bought a table from B&Q marketplace they supplied it clearly something that have been returned and it was completely rusty
Don’t respond to messages either
Awful customer experience
Awful customer experience. I purchased a bed and the fixing kit was not included. There is also a crack on the drawer front of some furniture I ordered. You can only contact them by email and they ask you one question a day, such as are you sure it’s not in the box, but never respond to your questions. I have asked them to call me but they won’t. That was today’s email telling me they are online only but nothing was included on resolving the missing hardware. I just want the hardware, I am even happy to source it myself but they won’t engage with me. Honestly avoid this company. Looks like they can only cope when everything takes the happy path, but as soon as something goes wrong you are left stranded with zero customer service.
Absolute Nightmare.
This company have been a complete headache to deal with. They sent me the wrong accessories for the bed I bought. I received pink princess accessories instead of those for a pirate ship. There’s a slat that is cracked and oozing sticky sap, a large deep scratch, and parts that don’t fit.
I’ve lost count of how many times I have tried to contact them in an effort to get things resolved, and I don’t know how many times I have been told that they’ll get back to me. It’s now the 18th of March and I’m still no further forward with them. If you have any sense you’ll avoid them like the plague.
Pathetic service: Incomplete delivery, broken promises, and dismissive support.
Avoid Nöa & Nani at all costs. I placed an order on February 23rd based on their advertised "7-day delivery" guarantee. Not only was that deadline missed, but when the delivery finally arrived, it was incomplete. I received the bed frame, but no mattress—rendering the entire purchase useless.
The "customer service" is even worse than the logistics. After being ignored by automated bot responses, I finally reached a representative named Jodie, who was incredibly dismissive. No apology for the delay or the missing items; just a tracking number and a vague "it should arrive in the next few days."
It has been nearly two weeks. I have half a bed, no mattress, and a company that clearly doesn't care once they have your money. Save yourself the stress and shop elsewhere.
The product was good quality
The product was good quality, although the instructions were hard to follow. My son loves it.
Great company
Great company to purchase from. My first time to buy something from them and sometimes spending for beds and mattress you have not seen in person makes you skeptical but my expectations were exceeded so far. Product purchased was excellent. Very happy.
Great products
I have used Noa and Nani a couple of times now and have always recieved great services and the products are solid.
Also, when I've emailed customer services, they respond quickly and answered all questions I had. I would use this company again.
Great bed
Great bed. girls love it. It wasn’t the easiest to assemble but we got there. Company are very responsive too
Was very impressed with the bed i…
Was very impressed with the bed i ordered came within a few days and it’s lovely very good value for money
Great company
Great company. Ordered twice now. Really good communication and customer service. Highly recommend.
Lovely item!
Lovely item! Good quality and fits our space perfectly. Prompt delivery too. Will be purchasing more pieces!
I am really pleased with the service…
I am really pleased with the service received from Nöa and Nani. Pricing was competitive and the item was of an excellent quality. Dispatch time was quick, which was perfect as I was in urgent need of a desk! The desk itself is stylish and was straightforward to build with clear instructions. I would certainly buy from this company again and wouldn’t hesitate to recommend to others.
Great company
Great company, quality products if a little difficult to put together.
Just Brilliant
Brilliant communication from start to finish, with quick delivery and excellent customer service throughout. Everything was handled smoothly and professionally. Overall, an amazing service — highly recommended!
I rate Noa & Nani extremely high
I rate Noa & Nani extremely high. I have made two separate orders from them. On both occasions, I found the website very easy to use, and finding the products I wanted to purchase was very straightforward. My experience was very smooth and I felt safe using the company. The checkout process went through without any problems, and there were different payment options available too. The first order I opted for fast delivery and I received it very quickly, the second order I went for the free delivery service. That was excellent, I was expecting my delivery to take up to 7 days, but it came in 2. I highly recommend Noa & Nani, their products are of a very high quality and I will definitely be ordering from them again.
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