Komp Opiniões 

358
•
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Et godt kommunikasjonmiddel, når den eldre ikke kan bruke telefon. Har også brukt det, i anledninger den eldre må ha tilsyn og selskap. Gode bilder og fanger godt opp lyd👍 vil. Absolutt anbefale komp... Ver mais

Classificada 5 em 5 estrelas

This is a well thought product from a company that genuinely wants to make things better. A simple concept, brilliantly executed allowing communication and reassurance to be provided to loved ones wit... Ver mais

Classificada 3 em 5 estrelas

Jeg opplever stadig vekk at jeg ikke får lastet opp bilder. Mine søsken, som alle har iPhone har ikke det problemet. Jeg bruker Android og mistenker at funksjonalitet ikke er like godt ivaretatt

Classificada 4 em 5 estrelas

Har ofte litt småproblemer dessverre. Skulle også ønske det gikk av å legge ut de samme bildene på flere komp’er samtidig. Tungvindt å måtte gjøre den samme prosessen tre ganger når man har tre stk å... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores
  2. também em
  3. Empresa de software

Sobre Komp

Escrito pela empresa

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(358)

28 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Min mamma klarar inte av moderna…

Min mamma klarar inte av moderna apparater. Fördelen med Kompen är att det enda hon behöver göra är att sätta på den med en enkel knapp. Att kunna lägga upp bilder är det som vi använder mest även om vi köpte den för videosamtal. Det är många på hennes äldreboende som är intresserade och avundsjuka.

20 de setembro de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Vad kul att din mamma kan visa upp sin Komp för andra. Vi sätter stort pris på era kommentarer gällande Komp! Tack!

Classificada 5 em 5 estrelas

Great product and service

Komp has made such a difference to my mum and I, because we live in different countries and my mum is quite deaf, communication was very frustrating and upsetting for us. Komp has completely changed this, mum can hear me much better and because of that and that we can see each other communication has now become a joy rather than a battle. It has also made visits from health professionals and trades people easier for my mum and them because I can help with the conversation which lessens mums anxiety. My mum has no technology knowledge so the fact that everything can be controlled by the App is perfect for us. The staff at Komp were helpful and professional and the 90 day free trial makes ordering a Komp a 'no brainer'. Thankyou from Kath and Sarah

20 de setembro de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Thank you, Kath & Sarah! We're thrilled to have improved your communication with Komp. Your feedback inspires us to keep making a difference.

Classificada 5 em 5 estrelas

Veldig fornøyd

Veldig fornøyd, både med kompen og kundeservice!
Kompen har vært til stor glede for min bestemor og oss andre i familien. Et fantastisk produkt som bringer med seg glede i hverdagen!

15 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Vad kul att ni gillar er Komp, Malin! Vi sätter stort pris på er kommentar och blir väldigt glada för er feedback.

Classificada 5 em 5 estrelas

The Komp service has made such a…

The Komp service has made such a difference to my mother over the past 3 years, enabling her to keep in contact with all her family. Prior to discovering Komp, we'd tried to get her to use WhatsApp etc on laptops and tablets, but she always struggled with it. Komp is such a brilliantly simple idea for older people unused to, or unable to use, standard technology. On the few occasions we needed support, it was prompt and helpful.

12 de setembro de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Thank you so much for your kind words!

Classificada 5 em 5 estrelas

Enkel og inkluderende app som gir…

Enkel og inkluderende app som gir sosial omgang med de som ikke er rundt deg. Anbefales på det sterkeste!

7 de setembro de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Tack snälla för dina fina ord! Detta är exakt vad vi vill att Komp ska vara.

Classificada 5 em 5 estrelas

KOMP beriker livet til seniorer

KOMP har vært en viktig del i vår familie de siste 2 årene. Uten KOMP kunne vi ikke hatt daglig videokommunikasjon, delt bilder eller sendt korte beskjeder til vår mor, bestemor, tante eller søster da mobiltelefonen og nettbrett ble vanskelig for henne å håndtere. Tusen takk. Dere har beriket livet til vår eldste senior i familien. Nå vandrer den videre til neste senior :-)

4 de setembro de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Tack snälla för de fina orden ni ger oss! Vi blir väldigt glada av att höra detta.

Classificada 5 em 5 estrelas

Helt enkelt å komme igang

Helt enkelt å komme igang. Fin bilde kvalitet. Så dette ser ut til å passe godt for kommunikasjon med oss alle. Håper på at vi får brukere som passer på å ta kontakt også i framtiden.

28 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Vad kul att du gillar Komp!

Classificada 1 em 5 estrelas

Vi har inngått avtale m Komp om at vi…

Vi har inngått avtale m Komp om at vi ikke skal betale for familiemedlemmer som inngår. Men stadig får vi beskjed om at nå opphører gratistjenester osv. veldig irriterende og ikke tillitsvekkende at de ikke kan holde seg til inngått avtale!

25 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Hej! Detta låter inte bra. Kan inte du höra av dig till oss på support@noisolation.com så ska vi se vad som hänt. Låter som det är något fel i vårt system, ber om ursäkt för det!

Classificada 5 em 5 estrelas

Loved the Komp

Loved the Komp! We got it for my father. It was a joy to get all the pics from members of the family I'm not immediately connected with. Easy to set up, easy to use - just one on / off / volume button. Sadly, this proved too much for my father! He would switch it off and not switch it back on (you can set times for it to come on and off). Didn't work for him, though we loved the concept and the Komp team. V efficient. I miss seeing everyone's pics! Maybe I'll get one for myself soon!

15 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

How great that you liked Komp, but it's unfortunate that it didn't work for your dad. It's never too early to get your own Komp!

Classificada 5 em 5 estrelas

2 months using KOMP have proved very valuable.

My family have used KOMP now for a couple of months. We are a distributed family with members living in Australia, the USA and the UK. The ability to easily connect to Mother, who is 87 and still very active and capable but finds technology increasingly difficult, via no touch video is enabling us to increase meaningful contact. My Mother appreciates all the photos being shared on a regular basis. I can see this being an increasingly critical communications tool as her age progresses.

13 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Thank you very much for this review. We are very pleased to hear your stories and how much Komp means to you!

Classificada 1 em 5 estrelas

Expensive and poor technology

Komp is expensive and comes with poor technology. The app is extremely bad and slow in many ways. All family members can see all pictures that everybody else sends to grandma, which basically results in people not wanting to share as many pictures. If you want access to send private messages you will have to pay more. She is not able to respond to messages nor to call family members. When we call her, there is no way for her to chose if she wants to pick up or not, the Komp just starts the call automatically with live recording from her living room, even when she’s not at home. After a couple of months she is so tired of it, she has almost stopped using it. Would never buy it again.

11 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Thank you for your feedback. It's possible to send private pictures to Komp without paying for Komp Premium features. I hope this can result in more picture-sharing within your family. Komp automatically starts its video call after 10 seconds. If you don't want to answer, it's possible to turn off the Komp using the button. I understand that 10 seconds might be a little short for some to manage to turn it off, but that's how our product is developed. Many people appreciate that feature, but I understand it's not optimal for everyone. I will forward a development suggestion to our development team to adjust Komp's response time, so the countdown becomes longer. Whether this is possible to change, I can't answer that at this time.

Classificada 5 em 5 estrelas

Made communication so much easier and…

Made communication so much easier and much richer than just phoning my elderly mother, who lives on her own and is not technically minded. Now that we no longer need it, the process for returning the kit and cancelling the subscription was quick and easy.

10 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

What a Kon

What a Kon - Komp adds app subscriptions

Komp has put basic app functionality, such as multiple photo uploads, behind a paywall. They're trying to charge EVERY family member with an individual subscription to do the basic things with the app. I recognise that hardware firms can't just make a good product these days but instead live or die by convincing people to sign up for a subscription (even Apple do this). However, the way Komp has chosen to do it, with basic functions requiring a subscription is simply way too greedy.

8 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Dear Jacob, only one subscription is needed for the whole family to enjoy our premium features in the Komp app, we are not charging every family member separately. Basic functionality like uploading a photo, video calling and sleep mode will remain free for our existing users, but uploading multiple photos, scheduling a photo and setting the day orientation clock are premium features. I'm sorry this was not clear to you and we are looking at updating our information. If you have further comments or questions, please email support@noisolation.com and we are happy to assist.

Classificada 5 em 5 estrelas

The Komp portal was an ama resource…

The Komp portal was an amazing resource for mum and her family, particularly during lockdown as she was in a care home. It is simple to set up and use and a great comfort to us all that we could ‘pop in’ any time and say hi. And throughout the day mum had a slideshow of favourite pics to keep her feeling connected. As she suffered from Alzheimer’s Komp was ideal because she did not have to do anything to log in etc. it was all done from our end. Totally recommended by all the family.

7 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Hi Sue, thank you so much for sharing your experience with Komp and your lovely review! Best, Lizette

Classificada 5 em 5 estrelas

Excellent support team!!

I’d driven 200 miles to give this to my Mum for her 96th birthday. I’d set it up, invited all her loved ones and loaded it with photo’s and messages beforehand. However, at my Mum’s I couldn’t get it to work using the 4G. I contacted the help team in desperation and they were brilliant…within an hour it was fully operational. My Mum loves it, getting calls from her grandchildren will be the icing on the cake. Thank you Lizette from support team!

4 de agosto de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Hi Joan, thank you so much for your 5-star review. I was happy to be able to help! Hope your Mum had an amazing birthday and enjoys Komp. All the best, Lizette

Classificada 1 em 5 estrelas

Fint når det fungerer

Fint når det fungerer, men det er ute av funksjon veldig ofte. Null hjelp og få - som nytter hvertfall.

14 de julho de 2023
Opinião espontânea
logótipo da Komp

Resposta da Komp

Hei Marit! Så leit å høre at Kompen er ute av funksjon veldig ofte. Det er definitivt ikke sånn det skal være! Hvis du tar kontakt med oss på +47 23 96 58 30 eller sender en epost til support@noisolation.com, så hjelper vi deg gjerne med å få Kompen til å fungere 100% av tiden!

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