Desk guys was supportive and MOT and service was quick and done to high standard by cosmin.
A empresa respondeu
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Leia as opiniões dos outros
7 Mar 2024 Brake service I would just like to say , i had a very positive experience with the guys @ Northgate Luton .. The guys on the reception Minde & Zahoor were very friendly & helpful & I'd... Ver mais
A empresa respondeu
We have been doing business with Northgate Luton for well over two years. They provide an efficient and professional service. Ian, Sak and their colleagues do a tremendous job of running the place sm... Ver mais
A empresa respondeu
Had to attend today to get a faulty headlight bulb replaced on the fleet van for my work. The team here are very kind and diligent with their work, and have delivered a speedy repair to the van... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Unit 18 Cosgrove Way, LU1 1XL, Luton, Bedfordshire, Reino Unido
- 01582 966306
4,9
Excelente
147 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good and quick customer service
Came back with a faulty van, swapped straight away for a new one, back on road within an hour
10 de setembro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Nural, thanks so much for your review! We're sorry to hear about the faulty van, but glad we could get you swapped out quickly and back on the road within the hour. If you need any further help, just let us know!
Take care,
Emma
Resposta da Northgate Vehicle Hire - Luton
Hi Assad, thank you for your positive feedback! We really appreciate you taking the time to share your thoughts. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Take care,
Emma
Great service from the Asaad and the…
Great service from the Asaad and the team
29 de agosto de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Luke, thanks so much for the shoutout to Asaad and the team!
We’re glad you had a great experience with us.
We really appreciate your support!
Take care,
Imogen
The mechanical engineer was very…
The mechanical engineer was very prompt,his name is Asaad, very frindly.good service
13 de agosto de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Abdul, thank you for your kind feedback!
We’re glad to hear that Asaad was prompt, friendly, and provided you with great service. We’ll be sure to pass on your compliments to him.
Looking forward to assisting you again soon!
Take care,
Imogen
Resposta da Northgate Vehicle Hire - Luton
Hello Robert, thank you so much for your 5 star review! It's pleasing to hear that Phil and our Luton depot have provided you with excellent service. Its always a pleasure to deliver 5 star service to our customers!
Take care,
Emma
Malek was very good
Malek was very good, explained everything too me, was very helpful, deserve a pay rise
8 de julho de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi there, thanks so much for the fantastic feedback!
We’re thrilled to hear that Malek provided clear explanations and was so helpful. We’ll definitely pass on your kind words—its nice to hear this feedback.
If you ever need anything else, just let us know.
Take care,
Imogen
Resposta da Northgate Vehicle Hire - Luton
Hi Issac, thanks so much for the kind words!
We're thrilled to hear that you had such a positive experience at our Luton branch. Here at Northgate, we strive to provide exceptional service to all our customers, and your feedback truly validates our efforts. We look forward to welcoming you back soon!
Take care,
Emma
Resposta da Northgate Vehicle Hire - Luton
Hi there, thank you for your wonderful feedback!
We’re thrilled to hear you found our service exceptional.
It means a lot to us, and we look forward to serving you again soon!
Take care,
Imogen
Excellent service from Merano Malek
Excellent service from Merano Malek, very efficient and very pleased with customer service.
28 de maio de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Ashton, thank you for your kind words!
We’re delighted to hear that Merano Malek provided you with efficient and excellent customer service. We’ll be sure to pass your compliments along to him.
If you ever need anything else, we’re here to help!
Take care,
Imogen
Amazing and Swift Service
Had to attend today to get a faulty headlight bulb replaced on the fleet van for my work.
The team here are very kind and diligent with their work, and have delivered a speedy repair to the van.
Furthermore the team have carried out a health check on the van ensuring there are no faults to develop in the near future.
Many thanks to the technician Jacob and the team on site today for your amazing work.
27 de maio de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Sean, thank you for your wonderful feedback!
We’re delighted to hear that Jacob and the team provided a quick and thorough service, including the health check to keep your van running smoothly. We’ll be sure to pass on your thanks to Jacob and everyone involved.
It’s great to know we could help keep your fleet on the road safely!
Take care,
Imogen
The guys are very helpful
The guys are very helpful, kept me unpdated on the progress of my vehicle. Drinks supplied, even helped me charge my phone. Keith was most helpful
12 de maio de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hi Shirley, thank you so much for your kind words!
We're so glad to hear that you had a great experience with us. It's awesome that Keith was able to assist you and keep you updated along the way. We always strive to go the extra mile, whether it's with a drink, a phone charge, or anything else!
We truly appreciate your feedback and hope to see you again soon.
Take care,
Imogen
Keith was very helpful and kept me well…
Keith was very helpful and kept me well updated with the progress on my van
7 de abril de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hey Jamie! It is fantastic to hear that our Depot has always been able to provide you with the service in which we thrive to deliver.
If there was anything more we could have done to make your visit a 5* service please let us know, all comments are so welcome at customer.services@northgate.co.uk.
We look forward to working with you long into the future.
Take care,
Beth
Nice and friendly and fil kept me up…
Nice and friendly and fil kept me up too date with everything that is going
20 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you so much for your lovely review!
We are delighted to hear that you had an excellent experience with our team in Luton.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth
Quick and fast service by the…
Quick and fast service by the technician asaad
20 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
We’re glad to hear you received quick and efficient service from Asaad! We’ll be sure to pass along your appreciation to him.
Thank you for your feedback, and we look forward to assisting you again in the future!
Thank you for choosing Northgate.
Take Care,
Beth
Northgate Luton
Great customer service.
Can’t do enough to help.
Great team at Luton branch
17 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you for your wonderful feedback!
We're delighted to hear that our Luton team provided great customer service and went the extra mile to help.
We'll be sure to pass on your kind words to them!
Thank you for for choosing Northgate.
Take Care,
Beth
Very good experience
Very good experience, very friendly staff and helped me out straight away despite arriving to the branch near to closing time.
Mehran Malek was very friendly and sorted out my van and kept me up to date with details.
12 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you for your great feedback!
We're pleased to hear that you had a positive experience and that our team, especially Mehran Malek, was able to assist you promptly, even near closing time.
We'll be sure to pass along your kind words. We appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth
Great customer service very quick…
Great customer service very quick response.
Asaad
12 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you for your kind words, Jake!
We're delighted to hear you received great customer service with a quick response.
We appreciate your support and look forward to welcoming you back in the future.
Take Care,
Beth
Always happy to help great team and…
Always happy to help great team and service
12 de fevereiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you for your kind words, Zoe!
We're delighted to hear that you appreciate our team and service.
We’re always happy to help and look forward to assisting you again in the future.
Take Care,
Beth
Great quick servcice
14 de janeiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Thank you for your feedback, Jamie!
We're delighted to hear you had great and quick service from the team at Luton as this is the service we aim to provide.
We look forward to welcoming you back in the future.
Take Care,
Beth
Prompt service on arrival
Prompt service on arrival, explained process of service to repair.
Clean waiting area with free refreshments.
Updates on repair as you wait.
Overall quick and friendly service.
9 de janeiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Luton
Hello John,
Thank you for sharing your experience!
We’re thrilled to hear that you appreciated our prompt service, clear communication, and comfortable waiting area with refreshments. Keeping our customers informed and ensuring a friendly, efficient experience are top priorities for us.
We’re glad we could make your visit a positive one and look forward to serving you again in the future!
Take care,
Imogen
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