Northgate Vehicle Hire - Luton Opiniões 

147
•
TrustScore: 5 em 5

4,9

Unit 18 Cosgrove Way, LU1 1XL Luton, Bedfordshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Desk guys was supportive and MOT and service was quick and done to high standard by cosmin.

A empresa respondeu

Classificada 5 em 5 estrelas

7 Mar 2024 Brake service I would just like to say , i had a very positive experience with the guys @ Northgate Luton .. The guys on the reception Minde & Zahoor were very friendly & helpful & I'd... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been doing business with Northgate Luton for well over two years. They provide an efficient and professional service. Ian, Sak and their colleagues do a tremendous job of running the place sm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had to attend today to get a faulty headlight bulb replaced on the fleet van for my work. The team here are very kind and diligent with their work, and have delivered a speedy repair to the van... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de aluguer de vans

Informação fornecida por diversas fontes externas

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Escrito pela empresa

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Informações de contacto

  • Unit 18 Cosgrove Way, LU1 1XL, Luton, Bedfordshire, Reino Unido

  • 01582 966306

4,9

Excelente

TrustScore: 5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(147)

1417 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful and quick and kept me…

Very helpful and quick and kept me update all the time.

Also changed the sticker in the window on the van so I can now read it clearly now.

Top job

25 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave such an excellent review, Jordan.

It is great to see that your experience with Northgate has been such a pleasant one and your window sticker was changed providing a positive improvement to your vehicle.

I am sure the team at Luton will be thrilled to see your comments.

If there is anything else we can help with, please don’t hesitate to get in touch and we will be more than happy to help.

Take Care,

Beth Kell

Classificada 5 em 5 estrelas

Keith

Keith was a lovely delivery drivers, very polite and efficient.

Was lovely to talk to and made sure everything was correct and ready to go.

21 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Keris, thank you for taking the time to leave such a kind review! We are delighted to hear that Keith provided you with polite and efficient service during your delivery.

It's wonderful to know that he made sure everything was correct and ready to go, and that you enjoyed your interaction with him. We will be sure to pass along your compliments to Keith.

Take care,

Laura

Classificada 5 em 5 estrelas

Keith and the fella that sits next to…

Keith and the fella that sits next to him.

21 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you for your feedback, Andrew! We are pleased to hear that the Team at Luton provided you with the 5* service in which we aim to deliver.

Take care

Classificada 5 em 5 estrelas

Thank you team luton for finding me a…

Thank you team luton for finding me a replacement van ao quickly

20 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave such an encouraging review, Mick.

We know it can feel like a nightmare when a vehicle can't be used and needs replacing, and that's why Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure our team at Luton will be so glad to see your positive feedback.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Classificada 5 em 5 estrelas

Great and quick service

Great and quick service, special thanks to George

17 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave such kind words for George, Luca. I am sure that he and the team at Luton will be over the moon with your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Classificada 5 em 5 estrelas

Great service,friendly people and very…

Great service,friendly people and very helpful…all done in a great timeframe

15 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hey Nick, thank you for your feedback! It sounds like you had a positive experience with excellent service, friendly staff, and efficient timing. This is exactly the kind of service that Northgate Strive to deliver.

Take care,

Laura

Classificada 5 em 5 estrelas

After visiting many Northgate branches…

After visiting many Northgate branches this has to be my favourite! Top service, thank you Zahoor for you great help top man!!

7 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for your kind words, Najeem! We're thrilled to hear that you had such a positive experience at our Northgate branch. Zahoor and the rest of our team strive to provide exceptional service to all our customers, and your feedback truly validates our efforts. We look forward to welcoming you back soon!

Take care,

Laura

Classificada 5 em 5 estrelas

Good speedy service from Mehran Malek

Good speedy service from Mehran Malek, short notice issue with van and took the time out to get it sorted thanks

10 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi, thank you so much for your 5 star review!

It is amazing to hear that you received great service from Mehran and the team at Luton. I can assure you that the team at Luton will be thrilled to hear about your review!

We look forward to working with you long into the future.

Take care,
Imogen

Classificada 5 em 5 estrelas

Keith the Legend strikes again

Keith the Legend strikes again! Top service!

6 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Mark, thank you so much for your 5 star review!

Its pleasing to hear that Keith at our Luton depot have provided you with excellent service. It's always a pleasure to deliver 5 star service to our customers.

Once again, thank you for your positive feedback.

Take care,
Imogen

Classificada 5 em 5 estrelas

George was fanatstic and quick

5 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Luke, thank you so much for your 5 star review!

Its always refreshing to hear your amazing feedback about our team at Northgate Luton. I can assure you they will all be thrilled to hear about your positive review!

We look forward to working with you long into the future.

Take care,
Imogen

Classificada 5 em 5 estrelas

Great service

Great service, did not keep me waiting long

3 de junho de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Shirley, thank you so much for your 5 star review!

We are so pleased to hear that you experienced great customer service from our team at Luton. I can assure you they will be thrilled to hear your positive feedback!

We look forward to working with you long into the future.

Kind regards,
Imogen

Classificada 5 em 5 estrelas

Fil is very helpful

Fil is very helpful, explained what’s wrong and said that I’ll be done asap!
Excellent work! Appreciate the help!
Highly recommended

29 de maio de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you for your review, Nerissa. It's fantastic to hear that you received such great service from the staff at the Luton branch.

It's wonderful to hear you have experienced the hard work and dedication of the staff and we appreciate your kind words.

If there is anything else I can help with, please feel free to reach out and we would be happy to help.

Thank you for choosing Northgate!

Take Care,

Beth Kell

Classificada 5 em 5 estrelas

Great service brought van In with slow…

Great service brought van In with slow puncture, Malek the mechanic found faults with other tyres and replaced gave great advise very friendly top man

21 de maio de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Dave, Thank you so much for your 5 star review!

It's great to hear that you are satisfied with your experience at our Luton depot. They will be thrilled to hear about your positive feedback!

We look forward to working with you long into the future.

Take care,
Imogen

Classificada 5 em 5 estrelas

Great service all the way from the word…

Great service all the way from the word go! Fillipo was perfection personified. Great coffee too. Can't ask for better.

16 de maio de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for leaving such a great review and kind words for Fillipo, Ramanathan.

It is a pleasure to see what a positive experience you've had with our Luton branch, and I am sure that both Fillipo and the Luton team will be delighted with your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort


Classificada 5 em 5 estrelas

Amazing staff Keith

Amazing staff Keith, Minde, Sak :)

19 de abril de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Hi Katherine, thank you so much for your 5 star review!

We are so pleased to hear that Keith, Minde and Sak were able to provide you amazing customer service, which is what all of us at Northgate take pride in the most.

Once again thank you for your positive feedback.

Take care,
Imogen




Classificada 5 em 5 estrelas

Excellent service

Excellent service, friendly team, outstanding customer support.

18 de abril de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for your lovely review.

We are delighted to hear that you experienced helpful, and reliable services from our fantastic team at Luton.

Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.

If there is anything else we can do for you, please feel free to reach out and we would be more than happy to help!

Thank you for choosing Northgate

Take Care,

Beth Kell

Classificada 5 em 5 estrelas

Great Service

Great Hot Chocolate

11 de abril de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave us a 5-star review, Stephen. It is a pleasure to see what a great experience you've had with our Luton branch and I am sure that the team there will be over the moon with your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Classificada 5 em 5 estrelas

Great service

3 de abril de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave us a 5-star review, Aiden.

It is great to see what a positive experience you've had with our Luton branch and I am sure that they will be delighted to see your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Classificada 5 em 5 estrelas

My experience

My experience on the last visit to Luton branch was exceptional. On behalf of Peabody, thank you

26 de março de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave such an exceptional review, Nico. It is a pleasure to see what a positive experience you've had with our Luton branch, and I am sure that the team there will be over the moon with your feedback.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Classificada 5 em 5 estrelas

Keith and Minde were such a great help…

Keith and Minde were such a great help to me as a driver from Engineius Ltd. As much as I was late to deliver at 7. He waited and received me with warm heart feeling. I'm so grateful for them being a mirror of Northgate vehicle services.

27 de março de 2024
Opinião espontânea
logótipo da Northgate Vehicle Hire - Luton

Resposta da Northgate Vehicle Hire - Luton

Thank you so much for taking the time to leave such kind words for Keith and Minde, Tunji.

Putting our customers first is what we do and and I am delighted that they have demonstrated our ethos. I am sure that Keith, Minde and the rest of the team at Luton will be thrilled to see your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

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