Northgate’s Norwich branch have always given me prompt and courteous service, they are extremely friendly professional and helpful. Any issues I had with my long term Mondeo Estate service car have b... Ver mais
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Localização
Alterar localizaçãoAirport Industrial Estate, Anson Road, NR6 6ED Norwich, Norfolk, GB
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Leia as opiniões dos outros
Having dealt with the Norwich Branch of Northgate Vehicle Hire for quite a few months now. I’d like to pass on my gratitude for their professionalism and dedication to fulfilling customer requirements... Ver mais
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Dropped in to Norwich Branch with a mechanical issue. Service Babe quickly dealt with the issue and I was back on my way in under half an hour. Excellent service considering it was a drop in visit ra... Ver mais
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Dropped a van in due to a recall. Staff extremely friendly and accommodating. Looked after me whilst I was waiting for the van to be looked at. The lady on reception was particularly attentive whilst... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Airport Industrial Estate, Anson Road, NR6 6ED, Norwich, Norfolk, Reino Unido
- 01603 416411
4,8
Excelente
46 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Northgate Vehicle Hire - Norwich
Hello Scott, thanks for your feedback!
It’s great to know you can always count on receiving good service from our team. 👌
We really appreciate your continued support!
Take care,
Emma
Great service
Great service, nothing is ever too much trouble for the Team at Norwich. Keep up the great work.
24 de agosto de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your 5-star review, Gary!
We're delighted to hear that you've consistently received great service from the team at Norwich. 🚚
It's wonderful to know that nothing is ever too much trouble and that the team continues to provide the support you need. We'll be sure to share your kind feedback with them. 🙌
Thank you for your continued support and for taking the time to leave a review. We look forward to seeing you again soon!
Take care,
Emma
Excellent service
Excellent service. Staff are genial and professional. Really lovely experience.
5 de agosto de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Reuben, thank you for your wonderful review!
We're delighted to hear you had such a lovely experience with us. It's great to know our team made a positive impression with their friendly and professional service.
We really appreciate your kind words and look forward to welcoming you back again soon!
Take care,
Imogen
Excellent service- any time I did come…
Excellent service- any time I did come here been treated absolutely great
Very helpful more then happy to recommend to any one
8 de julho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Ali, thank you so much for your kind review! We're delighted to hear that you've consistently had such positive experiences with us.
It's wonderful to know that our team has made you feel welcome and provided the helpful service we strive for every day. Your recommendation means a great deal to us, and we'll be sure to share your lovely feedback with the team.
Thank you again for your continued support—we look forward to welcoming you back whenever you need us.
Take care,
Imogen
Resposta da Northgate Vehicle Hire - Norwich
Hi Sadko, thank you for your fantastic review!
We’re delighted to hear that you found our team friendly, quick, professional, and happy.
Providing efficient service with a positive attitude is exactly what we strive for, so it’s wonderful to know this was reflected in your experience.
We appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Excellent service by the Lindsey and…
Excellent service by the Lindsey and the Northgate team
19 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi there, thank you for your excellent review!
We’re delighted to hear that Lindsey and the Northgate team provided you with great service.
We really appreciate your kind feedback and will be sure to pass your comments on to them. Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!
Take care,
Imogen
As always a great service
15 de junho de 2026
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Carl, thank you for your kind review!
We're delighted to hear that you continue to receive great service from our team.
Your ongoing support and feedback are greatly appreciated, and we look forward to assisting you again in the future.
Take care,
Imogen
Thank you for all your help
Thank you for all your help
Awesome.
12 de dezembro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Gilly, thank you so much for your 5 star review.
If you need help writing any more responses — short, long, formal, or friendly — just let me know. 😊
Take care
Imogen
VAN EXCHANGE
From the reception staff to the guys and girls in the office all were extremely helpful and considerate to my needs and requirements
24 de outubro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thanks so much for the awesome 5-star review! It’s great to hear that everyone—from our reception team to the office team—was so helpful and considerate to your needs. We always aim to make things as smooth and friendly as possible, so your feedback really means a lot to us!
Thanks again for choosing Northgate, and we hope to see you again soon!
Take care,
Emma
norwich northgate branch…
Whenever I come to norwich branch northgate I'm always made to feel very welcome by everyone I've never had a bad experience at this branch they always go above and beyond to please.
They are a credit to northgate vehicle hire they really are.
Many thanks Paul Johnson
Johnsons Removals Ltd
British heart foundation
20 de junho de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Paul, thank you so much for your wonderful feedback! It’s fantastic to hear that the Norwich branch always makes you feel welcome and goes above and beyond to help. We’re proud to have such a dedicated team, and I’m sure they’ll be thrilled to hear your kind words.
Thanks again for choosing Northgate — we look forward to seeing you again soon!
Take care,
Emma
Great Service!
Dropped a van in due to a recall. Staff extremely friendly and accommodating. Looked after me whilst I was waiting for the van to be looked at. The lady on reception was particularly attentive whilst I was waiting. Great experience.
30 de maio de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hi Daniel, thank you for taking the time to share your experience!
We're really pleased to hear that our team made you feel welcome and well looked after during your visit. It's great to know the lady on reception stood out — we'll be sure to pass on your kind words to her.
We're glad we could make your recall visit a positive one, and we hope to see you again soon. 🙂
Take care,
Imogen
Neil at Northgate couldn’t have been…
Neil at Northgate couldn’t have been more helpful.
Great service 👍
25 de abril de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your feedback!
We're delighted to hear that Neil was so helpful and that you received great service – we'll be sure to pass on your kind words. 👍
Thank you for choosing Northgate.
Take Care,
Beth
North gate for the win
Staff were very friendly and vehicle serviced as efficiently as possible.
26 de março de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your kind words!
We're delighted to hear that our staff's friendliness and efficient service met your expectations.
Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Take Care,
Beth
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your feedback, Kristaan!
We are pleased to hear that the Team at Norwich provided you with the 5* service in which we aim to deliver.
Thank you for choosing Northgate.
Take Care,
Beth
Stellar Service
Awesome experience. Needed a work van ASAP due to demand and they sorted me out and were great every step of the way
~ DRW Cleaning Services
31 de janeiro de 2025
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hello, thank you for your fantastic review!
We're so glad we could help you get a work van quickly to meet your demand. Providing great service every step of the way is what we strive for, and it’s wonderful to hear we delivered. We truly appreciate your support, DRW Cleaning Services, and look forward to assisting you again in the future!
Take care,
Imogen
Patient, understanding, easy to work with
Having been in a stressful car crash, Andy was super diligent and helpful with choosing a car that best suited the one I lost. There was an issue with the first choice not meeting the boot size criterium, but Andy was patient and quick at swapping out my car hire, and also walked me through how to drive a car with a much different arrangement to my manual transmission car.
18 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thank you for sharing your experience with us, Raymond.
We’re truly sorry to hear about your car crash and can only imagine how stressful that must have been. It’s heartening to know that Andy was able to provide the diligence, patience, and support you needed during this challenging time.
I am so pleased the team were able to help you find a suitable replacement and ensure you felt confident transitioning to a different vehicle setup.
Your kind words about Andy’s efforts will mean a lot to him, and we’ll be sure to pass them along.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great customer service and always happy…
Great customer service and always happy to help to get us a van. THE FOH TEAM ARE AMAZING
12 de novembro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your fantastic feedback, Josh!
I am really happy to hear that you received great customer service and found our team eager to help with your van needs.
I'll be sure to pass along your praise to our wonderful front-of-house team at the Norwich branch.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Fast service
Fast service, good communication and friendly staff
24 de outubro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Norwich
Hey Jamie!
It is fantastic to hear that our Norwich Depot has been able to provide you with the service in which we thrive to deliver.
If there is anything more we could of done for you to increase your review to 5* please let us know.
All comments are welcome at customer.services@northgate.co.uk.
We look forward to working with you long into the future.
Take care,
Beth Kell
Resposta da Northgate Vehicle Hire - Norwich
Thank you so much for your lovely review, Carl!
Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Resposta da Northgate Vehicle Hire - Norwich
Thank you for your fantastic feedback!
We are pleased to hear that the Team at Norwich provided you with the 5* service in which we aim to deliver.
Thank you for choosing Northgate.
Take Care,
Beth Kell
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