Our experience with Northgate Penrith has been consistently very good. The team are professional and genuinely helpful, always ensuring our needs are met quickly and efficiently. The vehicles are we... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Penrith depot has come on in leaps and bounds recently thanks to additional members of staff and more importantly for me, the return of a mobile fitter. Generally vehicles are being turned around... Ver mais
A empresa respondeu
Took my van in for service and mot and had it back by end of the day so I wasn't out of work the next day Anne and Tracy always go out of their way and to make sure there no hiccups with me being off... Ver mais
A empresa respondeu
Tracy and the lovely people helped us out once again due to a local hirer letting us down 50+vans now we have with them. And mobile tech Brad ***** always on time and gets the jobs done. Brilliant com... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contacto
Unit 2, Haweswater Road, CA11 9EU, Penrith, Cumbria, Reino Unido
- 01768 425 636
4,5
Excelente
33 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
More great service Fran thanks
More great service Fran thanks - thoughtful and helpful well done Team Penrith
15 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Hi Jon, thank you for your kind words! We're thrilled to hear that you had another positive experience with our team at Penrith, and specifically with Fran. Providing thoughtful and helpful service is what we strive for, and it's fantastic to know that we succeeded in meeting your expectations.
Take care,
Laura
Outstanding customer service
Anne and Tracy on the front desk go above and beyond to get your vehicle booked in for any service or maintenance and always make sure you have another vehicle to use so you don’t lose money with not being able to work
11 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such kind words for Anne and Tracy, Andrew. Putting our customers first and going the extra mile is what Northgate does, and it is brilliant to see that they have demonstrated our ethos. I am sure they and the rest of the Penrith team will be thrilled to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great customer service
Great customer service. The lady's on the front desk couldn't have been more helpful.
7 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such a great review, Ross. It is great to see what a positive experience that you've had with our Penrith branch and I'm sure they will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great service
14 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such a great review, Mark. I am sure that the Penrith branch will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Always a great customer service.
Always a welcoming experience when going into the Penrith brand. Ladies on the front desk always go the extra mile to help me and the company out with vans, services, MoT etc.
11 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such kind words for our Penrith branch, Anthony. It is brilliant to see what a positive experience you've had with them so far and I'm sure that they will be over the moon to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Exceptional customer service
Took my van in for service and mot and had it back by end of the day so I wasn't out of work the next day Anne and Tracy always go out of their way and to make sure there no hiccups with me being off the road and source a vehicle to keep the wheels turning for my business
Always happy to have a conversation and solve any issues
13 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such an exceptional review, Andrew.
Putting our customer's needs first is what we do, and, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure Anne and Tracey will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very polite and helpful staff
13 de fevereiro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to leave such an encouraging review, Stuart. Is is great t see that your experience with our Penrith branch has so far been a positive one, and I am sure that they will be thrilled with your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Fran and Tracy excelled in customer service
After a long frustrating night shift I arrived at Penrith Northgate where I was greeted with a warm coffee and a warm welcome, the reception team Fran and Tracy went above and beyond to look after me and us as a fleet customer. I was delighted to be so fortunate to have had the excellent customer experience and highly recommend this company due to the fact that they promptly and professionally handled my issues straight away and made sure I was properly provided with a solution and replacement within less than an hour, the whole team at Penrith made this happen and possible well done ladies and team. I am grateful for your service and your support
13 de março de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you so much for taking the time to share your feedback, and we're thrilled to hear about your positive experience at the Penrith branch.
We truly appreciate your kind words and we are delighted to know that Fran and Tracy demonstrated professionalism and made a positive impact on your overall experience, even just a warm coffee can make all the difference to your visit.
At Northgate, we strive to provide exceptional service, and feedback like yours helps us recognise our team members who go above and beyond.
If there is anything else we can do for you, please feel free to reach out and we would be more than happy to help!
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great team and great service from start…
Great team and great service from start to finish - staff on the front desk helpful and friendly pleasure to do business with you
8 de fevereiro de 2024
Opinião espontânea
Resposta da Northgate Vehicle Hire - Penrith
Thank you for your lovely feedback, Annette.
We strive to provide a seamless experience for our valued customers and I am delighted to hear that the staff at the Penrith branch did exactly that!
If you ever need further assistance or have more feedback to share, please don't hesitate to reach out.
We're here to provide excellent service and support for all your vehicle needs.
Thank you for choosing Northgate.
Take care,
Bethannie Kell
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.