Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... Ver mais
A empresa respondeu
Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... Ver mais
A empresa respondeu
Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário Mercedes Benz
- Loja de mecânica automóvel
- Mecânica automóvel
- Concessionário de camiões
- Loja de peças automóveis usadas
Escrito pela empresa
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Informações de contacto
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Reino Unido
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Excelente
517 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
perfect service
perfect service , highly recommended., Laura and the team always help out to keep the wheels turning .
30 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Leon
Thank you for taking the time to leave your feedback.
Your kind words have been passed to Laura and the Team at our Bradford depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you Ravi for looking after me…
Thank you Ravi for looking after me great customer service as always .
29 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Raj
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Fantastic service from Ravi and the…
Fantastic service from Ravi and the service department at Bradford definitely a 5 star service.
29 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Ravi
Thank you so much for your kind words. We're thrilled to hear that Ravi and the rest of the team provided you with a 5* experience.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Resposta da Northside Truck & Van
Hi Alec
Thank you for taking the time to leave your feedback. Customer experience is very important to us at Northside.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
The parts team 👌
Absolutely awesome staff at northside especially the parts team a big thank you to Jack,Dom,Steve and Declan they are always very helpful,polite and extremely good at what they do if they don’t have what I want they will go above & beyond to get me what I need keep up the good work guys 👍👍👍
Baldwin Commercials
29 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Amir
Thank you so much for your fantastic review! We truly appreciate your kind words and ongoing support. Jack, Dom, Steve, and Declan will be thrilled to hear your feedback – they always strive to provide top-notch service, and it's great to see their efforts recognized.
We’re glad to have been able to assist you, and we look forward to continuing to support you in any way we can. Thanks again for taking the time to leave such a positive review!
Kind regards
Customer Care Team
Resposta da Northside Truck & Van
Hi Craig
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Booked in for a light bulb. Got me in straight away and sorted it out. Service with a smile everything.
29 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Mohammed
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Exceptional service
I've been here twice now and don't share the same negative views as others. I found Laura and Mark to be great and a real asset to this depot. Their communication was second to none, and ultimately they did what they said they were going to do - no messing about. No question was too small. They kept me informed along the way and looked after my needs and that of the van's. I would recommend them.
27 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Thank you for choosing Northside and taking the time to leave your kind feedback.
Customer experience is very important to us here at Northside and we look forward to seeing you again in the future.
Kind regards
Customer Care Team
Very friendly and efficient staff
Very friendly and efficient staff. Discussed problems with vehicle in an easy to understand way and didn't try to add any unnecessary procedures diagnosing faults. Well done, very impressed.👍
23 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Mick
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Technician Dave Webster.
A technician attended my vehicle called Dave Webster, he was very informative, put my mind at ease by knowing what the fault was, and told me exactly how he was going to repair it.
Vehicle was fixed in no time.
Dave is a credit to the company, and kept in touch later on that evening to see that I got home with no further issues.
Thanks for a great service .
Highly recommended.
21 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Darren
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Dave Webster was able to provide such informative and reassuring service. It's great to know he not only fixed the issue efficiently but also followed up to ensure everything went smoothly afterwards. We'll be sure to pass on your compliments—Dave is indeed a valued member of our team. We're grateful for your recommendation and pleased we could be of service.
Kind regards
Customer Care Team
I am driving a support vehicle for a…
I am driving a support vehicle for a man who is walking 268 Pennine way despite having terminal Cancer. The tailgate would not open and we could not get to the Chemo meds or any equipment. Josh Barker was Superb. On time, Professional and Fixed the Problem or the whole trip would have been jeopardised
and it would have been dangerous for Ian
without his Meds. Thanks Josh
If not for Josh the IAN HENSLEY PENNINE WAY WALK MAY 2025 would have been Abandoned and would have risked the £25,000 being achieved for MYELOMA UK and the Raising of Awareness of this Cancer which also killed my Wife
14 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Grant,
Thank you for taking the time to leave this amazing feedback. We’re proud to hear that Josh Barker was able to be there when it mattered most, ensuring you had access to life-saving medication and equipment was absolutely vital. We’re glad he delivered the professional and timely support you needed. Josh’s actions exemplify the commitment we strive for, and we will make sure he knows the impact he had.
It’s an honor for Northside to have played even a small role in supporting the IAN HENSLEY PENNINE WAY WALK MAY 2025 and the incredible £25,000 you’re working to raise for Myeloma UK. Your efforts to raise awareness in memory of your wife are truly inspiring.
Wishing you strength and continued support on your journey.
Kind regards
Customer Care Team
Urgent work required on one of our…
Urgent work required on one of our vehicles, Northside Hessle provided us with the service required. Ellie Bennett went up and above and provided fantastic customer service
9 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Clare
Thank you for choosing Northside and taking the time to leave a 5* review.
We're thrilled to hear that Ellie went above and beyond in proving you with a great customer experience.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent communication made the whole…
Excellent communication made the whole experience very straight forward. Upfront with costing, friendly staff and great service.
29 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Chris
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great staff recommend York branch
I had a great experience dealing with Amelia who sorted out an awkward invoice query with another branch for me I would highly recommend using York branch very help full and efficient
1 de maio de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Tim
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind comments have been passed to Amelia and the rest of the team at our York depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Resposta da Northside Truck & Van
Hi Bailey
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great customer service
Great customer service nothing is to much trouble always there when we need them.
9 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Dean
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent communication from Adam and…
Excellent communication from Adam and great service from the rest of the team
29 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Julian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always Excellent service
Excellent service. Always helpful and polite. Always endeavour to complete the turnaround as soon as possible to get you back on the road. All the lads are great and helpful with any issues. Martin & Ellie on the front desk always deals with everything efficiently. Barracuda!
22 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Nigel
Thank you for choosing Northside and taking the time to leave a 5* review which has been passed on to Martin, Ellie and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
First class service
The staff were friendly and knowledgeable and went above and beyond to help me out
22 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Jason
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Brought our company van in for MOT and…
Brought our company van in for MOT and was a breeze, excellent customer service will definitely, Laura was fantastic!
22 de abril de 2025
Opinião espontânea
Resposta da Northside Truck & Van
Hi Consumer,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important to us and your kind comments have been passed to Laura and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.