Grass trimmer very difficult to use too powerful line thread doesn’t work. Now trying to return it spoke to AI generated name on phone couldn’t understand what I said also asked so many questions. Def... Ver mais

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Leia as opiniões dos outros
Good communication and fast delivery service. The washer is slightly on the heavy side more so once the battery is fitted. Used it today for the first time on the car, ok I wasn't expecting it to pe... Ver mais
A empresa respondeu
Lawnmower arrived very well packaged. Assembly instructions very clear and easy to follow. Lawnmower is powerful and performs very well. The dual batteries are a brilliant idea - give longer running... Ver mais
A empresa respondeu
I ordered a battery charger as my one burnt out on one of the chips on the board. When I got the package delivered the charger was fine but the box it came in was the thinnest cardboard possible and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Yard Force UK
Escrito pela empresa
At Yard Force, we are passionate about helping people create and maintain beautiful outdoor spaces with ease. As a trusted provider of innovative garden power tools, we specialise in cordless lawn mowers, battery-powered garden tools, hedge trimmers, chainsaws, and high-performance pressure washers designed for reliability and ease of use.
Shop Yard ForceServing customers across the UK and Europe, Yard Force combines performance, durability, and modern design to meet the needs of both homeowners and professionals. Our products are developed with advanced battery technology, ergonomic handling, and low-maintenance features to make gardening more efficient and enjoyable.
Whether you’re looking for a compact cordless mower for a small garden or a powerful pressure washer for demanding cleaning tasks, Yard Force provides practical, easy-to-use solutions that deliver consistent results.
Customer satisfaction is at the heart of everything we do. From product development to aftersales support, our dedicated team is committed to delivering a seamless experience. We rigorously test our products to ensure high standards of quality, performance, and safety.
At Yard Force, we continuously invest in innovation and listen closely to customer feedback to improve our range. We value every review and use your feedback to shape our products and services for the future.
Informações de contacto
Reino Unido
- uk.yardforce.eu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jet Washer…
Good communication and fast delivery service.
The washer is slightly on the heavy side more so once the battery is fitted.
Used it today for the first time on the car, ok I wasn't expecting it to perform like a Karcher but wasn't disappointed, I just need to refine my car cleaning routine.

Resposta da Yard Force UK
Cordless lawnmower plus cordless lawn trimmer …
Part of order missing sent two of the same product ,help line is AI asking for information I couldn't give as didn't have the product it was asking for, eventually spoke to someone not much better took four phone calls to get an answer ,they couldn't even get my name right, took seven days for them to correct it ,products are good can't fault them just the customer service is a big let down for the company, definitely not going straight to yard force again , items.bought cordless lawnmower and cordless lawn trimmer perfect very well made easy to charge and use
Grass trimmer very difficult to use too…
Grass trimmer very difficult to use too powerful line thread doesn’t work. Now trying to return it spoke to AI generated name on phone couldn’t understand what I said also asked so many questions. Definitely making returning it as difficult as possible. My advice do not buy from this company
Great product and support
Great product combined lawnmower and strimmer. Had an issue with the battery and the customer support resolved within 24 hours. Wouldn't hesitate to purchase again from this company.

Resposta da Yard Force UK

Resposta da Yard Force UK
We appreciated the smooth transaction
We appreciated the smooth transaction, easy ordering, good communication and delivery.

Resposta da Yard Force UK
Good value.
Fast delivery and item appears well made. It’s quite heavy but after using it a couple of times it seems to do a good job. Batteries seem to last well.
No complaints up to now.

Resposta da Yard Force UK
Poor packaging
I ordered a battery charger as my one burnt out on one of the chips on the board. When I got the package delivered the charger was fine but the box it came in was the thinnest cardboard possible and may have well not been in it. The box was squashed and took the form of the charger. Better packaging would be a massive improvement as most small package get thrown about a bit andmore likely to be damaged in transit.
Other than that the charger works great.

Resposta da Yard Force UK
Lawnmower Replacement
Getting things done with professionalism and being thorough, it would have been 5 stars but the communication system seems broken, you can’t speak to a person and the AI chat won’t let you ask a question, if it doesn’t get the totally correct response with the first details.

Resposta da Yard Force UK
Company is fine can't comment on part…
Company is fine can't comment on part as I have to find someone to fit it for me!

Resposta da Yard Force UK
Excellent mower and customer service.
Excellent mower, superb value and great customer service.
I bought a Yard Force E559 electric ride-on mower two years ago and I must say how impressed I've been, both with the mower and the customer support. After two years I had an issue with the battery, dropped them an email and within a few days they had collected the machine, fitted a brand new battery and delivered the mower back to me; fantastic!
Cutting grass is no longer a chore, but is now something I look forward to doing. The mower is well made, thoughtfully designed and robust.
I am particularly pleased with the grass collection system, which is much more efficient than with my previous petrol engined tractor mower. It collects both grass, and very usefully leaves in the autumn, saving lots of raking.
The turning circle is amazingly tight and you are able to mow whilst reversing if you wish, which is very useful. It even has cruise control, holding the same speed whilst you sit back and relax.
The motors that power the blades are extremely powerful, so cutting long, damp grass isn't an issue.
The huge 50Ah battery is included, and it uses the newer lithium iron phosphate chemistry that is used in electric cars for performance and safety. Unlike with petrol driven mowers, it is quiter and much cheaper to run; no trips to the petrol station or smelly fuel to deal with. No servicing costs and minimal maintenance.
I'm really happy that I moved over to electric mowing and in particular to the Yard Force E559.

Resposta da Yard Force UK
Just bought a yard force mb400 from…
Just bought a yard force mb400 from Aldi at £199. I wasn't happy about having a mower which required a boundary wire or one which needed an app but they are cool gadgets and at that price I couldn't resist.
Registering on Cloud hawk bluetooth app was easy. Once that was done I never opened app again.
Pegging down the wire was time consuming and on the first run the mower cut the wire.
But after that we had no problems at all.
I don't need or want the app, I just start it manually and away it goes.
Delighted with purchase so much so we bought a second mower.
One for the front of the house and now one for the back.
The lawn had lots of oystercatchers on it this evening, all dodging the mower as it weaved to and fro.

Resposta da Yard Force UK

Resposta da Yard Force UK
This company had speedy delivery and…
This company had speedy delivery and good communication throughout. Great service

Resposta da Yard Force UK
Customer support ignored my complaint…
Customer support ignored my complaint of a useless battery

Resposta da Yard Force UK
Lawnmower arrived very well packaged
Lawnmower arrived very well packaged. Assembly instructions very clear and easy to follow.
Lawnmower is powerful and performs very well. The dual batteries are a brilliant idea - give longer running time than a single battery enabling me to cut both my front and back lawns with power to spare !

Resposta da Yard Force UK
very efficient service
very efficient service, from ordering to delivery it was only a few days.

Resposta da Yard Force UK
The battery lawn mower was recommended…
The battery lawn mower was recommended to me and I am delighted with it. It is so much easier to manoeuvre than my previous mower. It is a pleasure to use not having to deal with electric cable. I would highly recommend it.

Resposta da Yard Force UK
rec'd goods exactly as ordered and work…
rec'd goods exactly as ordered and work very well

Resposta da Yard Force UK
Always have great tools for gardening…
Always have great tools for gardening with spares to keep mowers cutting well.

Resposta da Yard Force UK
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