NOVASOL UK Opiniões 

1775
•
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The apartment is in a terrific location, 5 min walk to the bars and restaurant of the resort. It also has a terrific balcony that gets the sun from 8am till 5pm. The pool area was also very... Ver mais

Classificada 5 em 5 estrelas

Visiting Denmark so needed a place to stay and have used Novasol previously and very happy with them. Website was easy and simple to use. Searched on the website for the area we wanted and looked... Ver mais

Classificada 5 em 5 estrelas

Fantastic selection and quantity of properties to look at. Lots of options to decide on and between, but the very clear descriptions and photos help you distill down to top choices quite easily. Then... Ver mais

Classificada 1 em 5 estrelas

They notified me that they had cancelled my AirBnB booking but gave no reason. They have yet to refund me and when I contacted AirBnB the booking was still live. Advice, if they cancel you wait fo... Ver mais

Informações sobre a empresa

  1. Arrendamento para férias

Escrito pela empresa

NOVASOL is one of the largest providers of self catering holidays in Europe with 50,000 holiday properties.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(1775)

106 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Web site easy to use

Web site easy to use . Confirmation of stages completed and when to pay are clear and were given within reasonable timescales. I just hope the holiday matches standards achieved so far !

27 de março de 2025
Classificada 4 em 5 estrelas

You cannot expect to ask for a client…

You cannot expect to ask for a client view and then manipulate the response you want by suggesting only a positive response. I found booking on line to be a problem and annoying but fortunately your chat guy came up trumps. You should have an option for us to call you but of course most companies these days do not want to provide this convenient service.

29 de março de 2025
Classificada 5 em 5 estrelas

Offered us a vast choice of…

Offered us a vast choice of Destinations and Villas and in general I found searching relatively easy. My only issue was with the very basic floor plans included in the array of photos of the properties.
Having selected a Villa I found the booking process very simple and efficient and the customer care after booking is excellent.

18 de março de 2025
Classificada 1 em 5 estrelas

Don't book with them via Airbnb!

Don't book via Airbnb if Novasol are the host. Novasol send you over to their website, where you'll see the real reviews which are mostly bad, and they'll want you to pay more than the agreed cleaning fee, via bank transfer outside of Airbnb, before you get there. You'll lose half of your money and Airbnb won't help you.

8 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The actual process of booking on sight…

The actual process of booking on sight was excellent. Unfortunately I am unable to get access to “my account” via my email address and password - a problem I encountered last. Please send me a link to go straight to my account.

22 de fevereiro de 2025
Classificada 1 em 5 estrelas

Was going to book a rental in Italy but…

Was going to book a rental in Italy but I couldnt see any reviews for the property and there were questionable extras fees that werent explained unless you booked the villa. I messaged them to ask was it a new rental as it was very strange that such a beautiful villa had NOT 1 review?? They said it wasnt a new rental and they cant make people give reviews and if people dont want to comment thats up to them ...which says so much that they are trying to rent a complete dud of a villa, why wouldnt anyone leave 1 review as it looked absolutely beautiful and when I asked about the EXTRA fees that would be added at the end of our stay and billed to our account they wouldnt give me any details. The whole communcation gave me really bad vibes and seeing the reviews it leads me to think they may have some good properties but they also make a lot of money renting out very dodgey places and hope people dont complain or have compaints dissmissed. AVOID - if a vill has no reviews be VERY WARY!!

18 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Novasol are great at providing comfortable villas at reasonable prices with great customer service 👌

12 de fevereiro de 2025
Classificada 3 em 5 estrelas

One booking success and one failure.

We have tried to book two properties in Italy. The first took about two weeks to let us know after two fruitless phone calls - a property showing us available ought to be bookable within 24hrs.
The second booking was accepted instantly and was as good as it can be - except there is a suggestion that we have to pay for the linen - surely someone could let us know how much and when to pay . . .

7 de fevereiro de 2025

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