I chose this travel insurance due to its level of cover (Defaqto ☆☆☆☆☆) at a very competitive price. I would give it a Trustpilot score of ☆☆☆☆☆ based upon this and the ease of purchase. However, I ca... Ver mais
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Leia as opiniões dos outros
The online application was easy, but I made a mistake after paying for the policy. I called the number and a lady immediately corrected my error and emailed me a new Insurance Certificate. I was reall... Ver mais
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Phone to renew my cover, had a detail to alter. The call-handler took me through the fine detail in a very professional and efficient manner. Is it too “woke” to say that she was charming and polite.... Ver mais
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The lady that I spoke to was very easy to talk to and clearly spoke with knowledge and experience and was able to help me choose my travel insurance. I would just say here, that as with any insuranc... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Here at NOW Travel Insurance Services, we endeavour to make the buying of travel insurance as quick and as stress-free as possible. We believe that travel insurance should be available to as many people as possible. People up to the age of 75 can be covered (70 on Annual policies), all pre-existing medical conditions are considered with many covered free. Over 100 sports and activities are already covered on all of our travel insurance policies with additional activity packs available if required.
Informações de contacto
308 - 314 London Road, Hadleigh, Benfleet, SS7 2DD, Essex, Reino Unido
- 01702 427 281
- enquiries@NOWtravelinsurance.com
- www.nowtravelinsurance.com
4,6
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This shady company manages to get…
This shady company manages to get genuine Trust Pilot reviews removed!!
An unscrupulous shower
Ignore their replies to the negative reviews on here requesting to contact their customer services – I did that very thing and they dismissed my claim out of hand, a second time. It's just a front and subterfuge to mitigate the bad press... Incidentally, some of these glowing five-star reviews from one-off reviewers are very suspicious. Again, an unscrupulous shower.
12 de julho de 2024
Opinião espontânea
Make sure you read the small print
Make sure you read the small print, all is not what you think, claim department take two weeks to respond to emails.
2 de novembro de 2022
Resposta da Now Travel Insurance
Good Morning James, thank you for your review.
Upon checking our records, I can see that your return flight was cancelled by the airline in question. The claim was settled on 16/12/2022 in the sum of £600 for our delay benefit.
I can also see that you have submitted a formal complaint and this was acknowledged on the 08/03/2023. Please therefore expect to receive our Final Company Decision within the timeframes outlined in the acknowledgement letter.
Phoned to update medical condition
Phoned to update medical condition. Dealt with politely and efficiently.
10 de março de 2023
Resposta da Now Travel Insurance
Hi William, we're pleased to hear how easy it was to update your details with our team.
The signing up process was relatively…
The signing up process was relatively easy. The website was clear and questions unambiguous. As with all insurance companies, the final assessment can only be made in the unhappy event of having to make a claim. However, the signing up and supporting documentation received bodes well.
17 de fevereiro de 2023
Resposta da Now Travel Insurance
Hi Robert, we hope that you have a safe trip! Please just let us know if we can be of any assistance in the future.
Good and easy
Very simple and easy to do online ,I am not very good with technology and found this so easy to do, and very good quotation
16 de fevereiro de 2023
Resposta da Now Travel Insurance
Hi Margaret, we're pleased to hear how easy it was to set up your policy with us - we hope that you have a safe trip!
Satisfactory service.
14 de fevereiro de 2023
Resposta da Now Travel Insurance
I'm glad we could help Wayne, thank you for your review
Have used Now Insurance for travel…
Have used Now Insurance for travel insurance for many years. Competitively priced and very easy to organise.
13 de fevereiro de 2023
Resposta da Now Travel Insurance
Thank you for your review Craig
Easy straight forward and good value
10 de fevereiro de 2023
Resposta da Now Travel Insurance
Hi David, we're pleased to hear how easy it was to set up your policy!
Excellent call-handler
Phone to renew my cover, had a detail to alter. The call-handler took me through the fine detail in a very professional and efficient manner. Is it too “woke” to say that she was charming and polite.
7 de fevereiro de 2023
Resposta da Now Travel Insurance
Good Morning, I will ensure to pass across your kind comments to our team!
Resposta da Now Travel Insurance
Hi Carol, we're pleased to hear how easy it was to up date your details.
Easy website to navigate & competitive…
Easy website to navigate & competitive prices even with health conditions
29 de janeiro de 2023
Resposta da Now Travel Insurance
Hi Michael, thank you for sharing your experience - we hope that you have a safe trip!
Very straightforward renewal
26 de janeiro de 2023
Resposta da Now Travel Insurance
Hi Stephen, we're pleased to hear how easy it was to renew your policy.
Really friendly customer service…
Really friendly customer service advisor. Gave a 4* review instead of a 5* as the price had risen approx. £40 from previous year for same cover :(
27 de janeiro de 2023
Resposta da Now Travel Insurance
Hi Maureen, thank you for your feedback.
All feedback is used to continuously improve our products and services.
Good value insurance and good coverage.
22 de janeiro de 2023
Resposta da Now Travel Insurance
Hi Michael, we're pleased to hear how happy you are with the cover!
Being able to speak to someone on the phone, who was very polite and helpful.
Being able to stay with the same insurer.
25 de janeiro de 2023
Resposta da Now Travel Insurance
Hi David, thank you for sharing your experience of taking with our team!
Resposta da Now Travel Insurance
Hi Fay, we're pleased to hear how easy it was to renew your policy with us!
Insurance was easy to take out
Insurance was easy to take out, forms easy to complete
3 de janeiro de 2023
Resposta da Now Travel Insurance
Hi Mark, thank you for sharing your experience of setting up your policy with us - we hope that you have a safe trip!
Website easy to follow
Website easy to follow, options to choose self explanatory. Costing options to choose, side by side to make an easy decision.
24 de dezembro de 2022
Resposta da Now Travel Insurance
Hi Josephine, thank you for your review - we hope that you have a safe trip!
Claim settled in full
Just to say I eventually got my claim settled in full. It did take about 12 weeks which seems somewhat excessive but I was very happy with the outcome in the end
9 de dezembro de 2022
Opinião espontânea
Resposta da Now Travel Insurance
Hi Graham, I am glad to hear that your claim has now been settled.
Easy to use platform with clear content.
1 de dezembro de 2022
Resposta da Now Travel Insurance
Hi Riley, thank you for your review - we hope that you have a safe trip!
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