I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Ver mais
A empresa respondeu
Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some conf... Ver mais
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Ver mais
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Ver mais
A empresa respondeu
Escrito pela empresa
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Escrito pela empresa

Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some confirmation it was compatible with my system bought in 2005 was seamless.
Engineer provided clear advice in a friendly manner, answered questions fully and helped me understand my issue, and then provided a solution

Resposta da Nu-Heat Underfloor Heating & Renewables
Always helpful with any problem or parts. Good to deal with

Resposta da Nu-Heat Underfloor Heating & Renewables
Really reliable company and a pleasure to deal with.

Resposta da Nu-Heat Underfloor Heating & Renewables
I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake ordering I’ve had no issues with their returns policy. Thank you Nu-Heat

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was so small.

Resposta da Nu-Heat Underfloor Heating & Renewables
The package was delivered in good time and the items inside were undamaged.
The parts worked and I was very pleased

Resposta da Nu-Heat Underfloor Heating & Renewables
Easy to find what I wanted, very quick delivery and importantly the price was excellent

Resposta da Nu-Heat Underfloor Heating & Renewables
Good customer service and prompt action for delivery. My only observation is about product pricing which is quite expensive for a single piece.

Resposta da Nu-Heat Underfloor Heating & Renewables
Ordering was easy and product was delivered promptly

Resposta da Nu-Heat Underfloor Heating & Renewables
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts on line easily. Parts turned up three days later using standard delivery. That's impressive for system that is now 14yrs old.
Firstly you get through to a human. Secondly the advice is excellent and spare parts availability and delivery next day perfect.
This item was left on the gate; 100metres from the house. I sent a message to DPD to put the Time clock in the back porch. I replied on 26 August to a requested review by NuHeat>>DPD that it had not been delivered properly; at nearly £100, I do not think you should trust the delivery service. I have not had a reply.

Resposta da Nu-Heat Underfloor Heating & Renewables
Required advice from the tech team to enable order of parts. Swift friendly and helpful response. Ordered parts dispatched same day as on-line order and received next day. Super service, thank you

Resposta da Nu-Heat Underfloor Heating & Renewables
Very helpful and a processional prompt service . Good design and technical details

Resposta da Nu-Heat Underfloor Heating & Renewables
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.