I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Ver mais
A empresa respondeu
Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some conf... Ver mais
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Ver mais
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Ver mais
A empresa respondeu
Escrito pela empresa
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Escrito pela empresa

Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Reino Unido

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We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.

Resposta da Nu-Heat Underfloor Heating & Renewables
I ordered some parts - needed help by phone which was happily given and the order came quickly and not my heating is working properly again! Thank you

Resposta da Nu-Heat Underfloor Heating & Renewables
We spent many hours doing our research on different systems and ways to heat our home, both inexpensively and practically.
From the moment we chose to go with Nu-Heat we knew it was the best decision.
Going through a full house renovation is very stressful, but Mike and team at Nu-Heat made everything run so smoothly, from site visits, to planning where everything was going, delivery of products, and constantly available to our plumber with any enquiries with fitting/setting our system up.
Living in West Cornwall, less than 2 miles from the coast and experiencing interesting inclement weather, add to that a cottage that was built in 1843, our home is now so cosy!
The system is neat, tidy and so easy to use, we have an LPG set up so everything works alongside our boiler.
We highly recommend Nu-Heat, so glad we made them our first choice.

Resposta da Nu-Heat Underfloor Heating & Renewables
Ordered part on line, it’s nice of them to find the right part for me to order

Resposta da Nu-Heat Underfloor Heating & Renewables
Part arrived on time in ok condition. However, the parcel had no tracking and dpd gave to a neighbour even though we were in the house that day.

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables
Very helpful technical department. I was able to send them a photo of the area I needed a replacement part, they identified it and I ordered it. Simple as that.

Resposta da Nu-Heat Underfloor Heating & Renewables
I've had great service from nu heat from the 1st contact and every step in between.
Staff consistently extremely helpful and patient with us whilst we tried to figure out the best layout for our system.
Quality of the kit is excellent and we're looking forward to having it installed and up and running very soon. We've installed underfloor heating before and would happily recommend nu heat to anyone.

Resposta da Nu-Heat Underfloor Heating & Renewables
Excellent service, very quick, helpful and solution found within a few hours. Delivery only took 2 days. Great job

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables
Helpful efficient staff always available to answer questions & offer advice.

Resposta da Nu-Heat Underfloor Heating & Renewables
They communicate accurately and we trust them with the product quality.

Resposta da Nu-Heat Underfloor Heating & Renewables
Nu-Heat came to my attention when I worked on heating systems as the day job and they provided excellent support for spares for an existing system.
So, I went back to them for my own self-build property for the supply of my system based on a heat pump and underfloor system. Their technical support throughout was outstanding, the drawings works of art, and the complex system was supplied with zero errors. Nu-Heat finally and efficiently commissioned the system: thanks to the clarity of the information, our electrician and I had wired the system also with no errors.
My recent order for spares was fulfilled quickly and I again made use of technical support.
Quite some track record!

Resposta da Nu-Heat Underfloor Heating & Renewables

Resposta da Nu-Heat Underfloor Heating & Renewables
Reliable dispatching, although the office was closed for quite a long period over Xmas/NY. Their older generation actuators seem to be very fragile and don't last long. Hope the new ones are better.

Resposta da Nu-Heat Underfloor Heating & Renewables
Goods received just twenty four hours after placing order, that is what I would call absolutely first class service.

Resposta da Nu-Heat Underfloor Heating & Renewables
Excellent customer service as always, ordered necessary parts based on their advice, arrived within few days.

Resposta da Nu-Heat Underfloor Heating & Renewables
Replacement actuators working straight away
Easy to swap out
Fast delivery, charge of £9.99 for two small items that were received in an envelope excessive. Parts are also costly will look for cheaper alternatives next time.

Resposta da Nu-Heat Underfloor Heating & Renewables
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