Nadia helped me from start to finish to get my email account set back up, been without it all week, and after ringing up quite a few times with no success I go into the 02 shop in meadowall and she so... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We came in looking for advice on getting a new iPhone we were advised on yhr the best deals, we ended up moving over to o2 from a different company on several devices. We were supported by mason who w... Ver mais
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Went to store at Meadowhall to resolve a problem originating from Doncaster store. After purchasing a new phone for my son, and not wanting to ruin the surprise was advised to take out an additional n... Ver mais
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Nadia was friendly and helpful. She sorted a refund and Bolt on for me. We discussed a new tariff and she explained that the one I was already on would work better for me.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Informações de contacto
59 High Street, S9 1EN, Sheffield, Meadowhall, Reino Unido
- 0114 553 0598
4,8
Excelente
42 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service, quick and easy
After multiple calls to customer services relating to my sim not working correctly to receive text messages I visited the store and sat down with Mason who was very friendly, helpful and managed to resolve my issue and replace my SIM card and regain full service to my phone. He went above and beyond in supporting me and was a quick and easy process, it was nice to speak to someone in person who was able to help.
1 de junho de 2026
Opinião espontânea
Resposta da O2 - Meadowhall
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/3RFwpj0
Facebook: https://bit.ly/3SeiTmv
Jamie Leigh was very friendly and…
Jamie Leigh was very friendly and helpful and resolved my problem promptly and professionally. She should be valued as part of your team.
1 de junho de 2026
Opinião espontânea
Resposta da O2 - Meadowhall
Thank you so much for your kind words 😊
We’re really pleased to hear that Jamie was friendly, helpful and able to resolve your issue so quickly — we’ll be sure to pass your feedback on to her. She’ll really appreciate it 💙
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