Aidan was amazing from day one! Additionally his department were genuinely contactable if he was on a site visit etc. Navigating a devastating loss was made so much easier with Oakleafe. Our ins... Ver mais
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Leia as opiniões dos outros
After an incredibly slow start the claim really moved forward when Cameron Dautry-Turner took over. He responded quickly to all forms of communication and helped us to an appropriate claim. Oakleafe... Ver mais
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I have now met with a new loss assessor from Oakleafe and he has reassured me that Oakleafe will help me in the manner they initially set out. I am now confident that I will be ably assisted. A meetin... Ver mais
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Absolutely brilliant experience. The whole team were friendly, approachable, and genuinely cared about helping us. They took the pressure off completely and explained everything in simple terms. It wa... Ver mais
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Informações sobre a empresa
- Avaliador de prejuízos
- Companhia de seguros comerciais
- Companhia de seguros
- Companhia de seguros de senhorio
Sobre Oakleafe Group
Escrito pela empresa
Oakleafe Claims: The UK’s Trusted Insurance Claims Experts
At Oakleafe Claims, we know that when disaster strikes, it can disrupt more than just your property - it can halt your entire business operation. Whether it's fire, flood, storm, subsidence, or another devastating event, the aftermath can be overwhelming. For business owners, the stakes are even higher, with potential loss of income adding to the stress. That’s where Oakleafe Claims steps in. As the leading loss assessor in the UK, we specialise in managing property damage and business interruption claims, ensuring that both your property and your livelihood are fully protected.
Why Choose Oakleafe Claims?
With over 80 years of experience, Oakleafe Claims has built a reputation as a compassionate, knowledgeable, and fiercely dedicated advocate for policyholders. We work exclusively for you, the claimant, not the insurance companies, ensuring that your interests are always at the forefront of our efforts. Winning 'Loss Assessor of the Year' three consecutive years at The British Claim Awards is testament to the company's client-centred approach.
Our team of expert loss assessors are equipped to handle all property damage claims, including residential, commercial, and industrial claims. We manage the entire process on your behalf, from initial assessment to negotiation and final settlement, allowing you to focus on getting your life and business back on track.
Comprehensive Services Tailored to Your Needs
Oakleafe Claims offers a full range of services to make the insurance claim process as smooth and stress-free as possible. Our services include:
- Damage Assessment: We thoroughly evaluate the damage to your property, ensuring nothing is overlooked.
- Claim Preparation: Our team meticulously prepares and submits your claim, using our extensive knowledge of insurance policies to maximise your settlement.
- Negotiation: We negotiate directly with your insurance company, advocating for a fair and just settlement on your behalf.
- Project Management: If repairs are needed, we oversee the restoration process, working with trusted contractors to ensure your property is restored to its original condition or better.
At Oakleafe Claims, we know that every claim is unique and treat it as such. Our personalised approach means you receive the dedicated attention and expertise your claim deserves. We take pride in our high success rate and the satisfaction of our clients, many of whom have trusted us through multiple claims over the years.
Your Peace of Mind, Our Priority
We believe in transparency, integrity, and relentless pursuit of the best outcomes for our clients. Trust Oakleafe Claims to stand by your side throughout the claims process, fighting to ensure you receive the full compensation you're entitled to. When disaster strikes, you don’t have to face it alone. Let Oakleafe Claims be your guide, advocate, and partner every step of the way.
Start your claim with us today and experience the Oakleafe difference - where expertise meets empathy.
Informações de contacto
Oakleafe House, 9 Balgores Ln, Gidea Park, RM2 5JS, Romford, Reino Unido
- 0333 2101 999
- office@oakleafe.claims
- www.oakleafe.claims
4,7
Excelente
239 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I contacted this company regarding my…
I contacted this company regarding my home insurance claim to assist me.
Help they did !, Over and beyond !.
So grateful thank you.
11 de dezembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind words!
We’re thrilled we could go above and beyond to help with your home insurance claim. Your gratitude means a lot to the team!
All the best,
The Oakleafe Team
What an amazing service and hassle…
What an amazing service and hassle free.
Would highly recommend to anyone out there in need of assistance with your insurance claim.
Very prompt and extremely professional.
5 de novembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your wonderful feedback!
We’re delighted to hear you found our service hassle-free, prompt, and professional. Your recommendation truly means a lot to us.
All the best,
The Oakleafe Team
Oakleafe is highly recommended
Oakleafe is highly recommended , after a flood and damage they helped me get my insurance sorted and was so supportive
12 de junho de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind recommendation!
We’re so sorry to hear about the flood, but we’re glad we could support you and help get your insurance sorted during such a stressful time. Your feedback means a lot to the team.
All the best,
The Oakleafe Team
At what felt like the worst time in my…
At what felt like the worst time in my life, I can’t thank John enough for all his help, guidance and compassion throughout. He never stopped fighting my corner and understood how stressful it was. Highly recommend
2 de janeiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you so much for your heartfelt feedback.
We’re truly sorry you went through such a difficult time, but we’re so pleased John was able to support you with compassion and determination when you needed it most. We’ll make sure your kind words are shared with him.
All the best,
The Oakleafe Team
Absolutely seamless
Absolutely seamless - couldnt ask for any more. Thank you
4 de fevereiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your positive feedback!
We're glad your experience was seamless throughout the process of you claim.
All the best,
The Oakleafe Team
Lee and the team that dealt with my…
Lee and the team that dealt with my claim were absolutely amazing.
On time quick turnaround and very professional. I was updated with everything that was going on step by step I cannot fault them at all.
12 de novembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your fantastic feedback!
We’re so pleased to hear Lee and the team provided quick, professional service and kept you updated throughout. We’ll be sure to pass on your kind words.
All the best,
The Oakleafe Team
Really good service
Really good service. Did an excellent job. Reccomend them highly. Thank you.
8 de janeiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind feedback! We’re so pleased to hear you were happy with the service and the job we carried out. Your recommendation is greatly appreciated.
All the best,
The Oakleafe Team
Using this company was the best decision
Using this company was the best decision we made. They gave us confidence during a difficult time and managed the entire claim process seamlessly. Their expertise and calm approach really helped reduce stress. Would absolutely recommend
11 de setembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you so much for your thoughtful feedback. We’re delighted to hear that you felt confident and supported during what we know can be a very difficult time. It’s great to know our team’s expertise and calm approach helped make the process as smooth and stress-free as possible.
Your recommendation truly means a lot to us.
All the best,
The Oakleafe Team
Very helpfull and great service from…
Very helpfull and great service from beginning to end !! Would highly recommend Oakleafe Group.
10 de setembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind words! We’re so pleased to hear you found our service helpful from beginning to end. Your recommendation means a great deal to us.
All the best,
The Oakleafe Team
Piece of Mind
In your lifetime you’re going to have make some kind of insurance claim, household, car whatever… As these processes evolve, companies are keen to make these processes ‘easier’ and where people become apprehensive. I can honestly say when it came to my claim and receiving a call from Lee Goodwin at Oakleafe that wasn’t the case !!
From the first call he took care of everything, and made me feel so at ease, comfortable and explained the process 👍🏼
Highly recommended and very personable, Thanks Lee !!
5 de dezembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Lee was able to make the claims process clear, reassuring, and stress-free for you. Providing a supportive and personable service is exactly what we strive for, so your recommendation truly means a great deal to us.
All the best,
The Oakleafe Team
I have had a great experience with the…
I have had a great experience with the company. Very informative, reassuring and helpful. Couldn’t recommend enough.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind words! We’re delighted to hear you found our team informative, reassuring, and helpful. Your recommendation means a lot to us.
All the best,
The Oakleafe Team
Dealing with these guys was made simple…
Dealing with these guys was made simple clear and with the upmost professionalism from start to finish …. Can’t thank them enough there assistance has been invaluable. Highly recommend 👏👏
29 de janeiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your wonderful feedback! We’re so glad our team could make the process simple, clear, and professional for you. Your recommendation means a lot!
All the best,
The Oakleafe Team
Oakleaf were excellent from start to…
Oakleaf were excellent from start to finish, ensuring I was kept up to date throughout. They worked tirelessly on my behalf, thank you.
11 de novembro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind words. We’re glad our team could keep you informed and support you every step of the way. Your appreciation means a lot to us!
All the best,
The Oakleafe Group
Great experience dealing with Oakleafe
Great experience dealing with Oakleafe. The staff are fantastic and very hard working, going above and beyond for their customers.
15 de janeiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your feedback! We’re thrilled to hear that our team’s hard work and dedication made your experience a great one.
All the best,
The Oakleafe Team
Heartfelt thanks to Oakleafe Claims-They were Brilliant
Using Oakleafe was the best decision I made for my families unfortunate situation. They took all the stress off my shoulders and handled everything professionally and efficiently for the duration of our claim.
Special thanks to Aaron — absolutely outstanding. Supportive, knowledgeable, and always on my side. I couldn’t have done this without him.
If you’re dealing with an insurance claim, don’t go it alone. These guys are worth it. Oakleafe claims were truly amazing during a very stressful time. Thankyou
10 de julho de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for sharing your experience. We’re so pleased that Aaron and the team could make such a stressful situation more manageable and support you every step of the way.
We'll be sure to pass on your kind words to Aaron
Your kind words and recommendation mean a lot to us!
All the best,
The Oakleafe Team
The staff at Oakleafe were helpful and…
The staff at Oakleafe were helpful and communicative from start to finish. After the aggravation of a burst water pipe, they made my life a lot easier. Would 100% recommend to family and friends.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your feedback! We’re glad our team could make a stressful situation easier for you, and we really appreciate your recommendation.
All the best,
The Oakleafe Team
Excellent communication throughout…
Excellent communication throughout -always quick to respond and happy to explain things clearly. They handled all the difficult conversations with insurers and achieved a great result for us. A genuinely supportive and professional team.
16 de abril de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your feedback. We’re delighted to hear that our team’s communication and support made the process easier and helped achieve a great outcome for you.
All the best,
The Oakleafe team
Trustworthy and Professional service
This was my first experience using a loss assessor for an insurance claim, and James from Oakleafe was outstanding from start to finish.
The entire process was handled with complete transparency, and James treated the claim as if it were his own. He kept us informed at every stage and managed communications with the insurer far better than I could have on my own.
I highly recommend Oakleafe, and in particular James, to anyone looking for a reliable and knowledgeable insurance assessor.
31 de janeiro de 2026
Opinião espontânea
Resposta da Oakleafe Group
Thank you for leaving such kind words! We're so pleased James provided an outstanding service throughout your claim process. His commitment and communication are a true asset to the team.
We'll be sure to pass on your kind words.
All the best,
The Oakleafe Team
October 2025
October 2025
What stood out most was the personal service. We never felt like just another case. They took the time to understand our situation and kept in regular contact. Having someone knowledgeable on our side made all the difference.
21 de outubro de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your kind feedback! We’re so glad our personal approach and regular support made a difference for you during your claim.
All the best,
The Oakleafe Group
Absolutely brilliant experience
Absolutely brilliant experience. The whole team were friendly, approachable, and genuinely cared about helping us. They took the pressure off completely and explained everything in simple terms. It was such a relief knowing experts were managing the claim on our behalf. Couldn’t fault them at all.
10 de agosto de 2025
Opinião espontânea
Resposta da Oakleafe Group
Thank you for your fantastic feedback! We’re thrilled to hear that our team could take the pressure off and provide clear advice broken down to simpler terms. Your kind words mean a lot to us!
All the best,
The Oakleafe Team
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