oakstreethealth.com Opiniões 

I made an appointment. When I showed up, they refused to see / treat me until I went through a 90 minute "get to know you". I wouldn't see a "doctor" until I made a separate appointment (only after completing the 90 minute introduction). I was told "Well, they will take your vitals while you are here today"

at least the dr examined me this time &found out what was wrong"THANKS DOC!"they sent me home the 1st time after 4 hours/only 15 min with the dr told me to call if i need them called the next day cant move my arm feel even more sick than when i was thereTHEY SAID JUST IGNORE ALL THE CALLS/MESSAGES WE MADE & HUNG UPtook 3 weeks me in bed every day all day to be seen,& for 3 weeks A.I.calls asks if im comming press1 reschedule pr2 cancel pr 3 they call when im at church you call the # back it says goodbye & hangs up.if a real person calls from the office & the ans machine gets it before i can get out of bed they cant even leave a message they just hang up.A.I. phone # is diff from the office #spent more time wanting 2 know howlong i smoked 45 yrs ago than my head injury from texter drivers of 2day.got phrasewrong last time thats 1more liein a series of lies in a system of liesin a company build & designed on lies DRwas awesome this time5*for you!Oak ST.0* quit bring Kisha come use my commercial prop.for your NEW OFFICE ill go b homeless& wait to die!thought all the crooks were auto body & mechanics like i was forced to b when they all stole me from 1 another haha.NOW IM THE CAR&CROOKED HEALTH SYSTEM IS ME WEARING MY OLD HAT!only reason 4 second chancewas Kisha,T's5*work gathering all my infothe 1st time Thanx bless you! DR.s call it a practice?if i practiced on his car my boss would b in court &i would b fired2nd DOC & KISHA 10*s oak0 sorry Oak think ill die of a surprise heavens the goal right why fight to stay here tv says get your loved 1 to care for you make a paycheck out of it nobody loves me here 1s that did are in heaven you gona pay them to leave & come back here good luck changing my name to NoBody it'l look funny on tombstone & thats how i been treated ur all forgiven i have to or i don't get to heaven hope the day HE COMES TO JUDGE LIVING & DEAD WE HAVE A PARTY INSTEAD CAUSE WE ALL PULLED OUR HEADS OUT OF OUR A**ES & FINALLY GET IT RIGHT

Bad reviews on the internet or quite accurate. Medical staff is caring and thorough. Communication and business management is terrible. I have to leave several messages to get a call back and most of the time to call back is to let me know they're going to call me back later.

Terrible.....Never met my doctor,only had a nurse practitioner,left messages for callback,regarding my health issues,got call backs 3 days later,please don't trust your love ones with these people.....

Typical lying Americans for profit. From a healthcare worker who isn't treated any better because I work in the same industry. Tragic.

I dislike that that u call with a problem an don't get help, poor service with helping the elder, l love my Dr. Donna Avery she's the best, but if u get ill l advise u go to emergency cause they are slow to help,waited on thier nursing team more than 2hrs to contact, so called bk still no nurse , need to find a better Dr. Service

I made a appointment, I am 75 years old and I came down with shingles in my left ear which expected my face it looks like I had a stroke and my vertical was off dizzy I had a fall. I told the doctor that I had went to Trinity ER and that was when I was diagnosed with the shingles. This was in May 2026.The fall I had had it's located in my which rup my ear. This doctor from oak St was only interested in blood pressure not what I was really experiencing. I have suffered with this going on 3 months. Trying to get back in to see this doctor. I finally got a appointment but it is at the end of June 30 so I have what 3 weeks of hell . I am going in for this appointment just check what she is going to do about what she does and her reactions. I should file a complaint or maybe I should get a malpractice on her before she start her practice. I heard they are pill giver and I do not believe in drugs of any kind. I will find out

No response to fill prescriptions for 11 days. Continued calling call center . Was told they had been sending requests When I went directly to clinic because there is no other way to contact anyone...the "manager "was rude and disrespectful. Tried to insinuate that I had not been calling.... Refilled a temporary amount til I could see Dr. When I left I told her I would not be back. When I arrived at my pharmacy she had cancelled the few prescriptions she had called in. Just being spiteful! Basically putting my life in danger.. ..

You can no longer reach the local office by phone but are routed to corporate. Then the answer for any question is that the local office will have to answer your question!!!
Frustrating and no common sense!

The worst service iDel Mar
Mar. They will not call me back nmw. I pay a lot for health care. Is a dump to me. Just the worst in Denver Aurora. the bigges money drain.for elderly in the US. I paid cash out of my paycheck to come to this place

Horrible customer service, ignorant and uneducated administrative staff, threatening to seniors, absolutely no manners, don’t know how to communicate with senior citizens as admin staff is two decades younger… no professionalism at all.. why is there a security officer in the waiting area? Oak street made promises to seniors about services offered, i.e, walk ins was a service offered, wait time to see nurse practitioner would not be over 10 minutes-false., a doctor was NEVER on staff… I will return to my former DOCTOR.. I don’t feel as though a nurse practitioner is for me.. I was never given tests for seniors such as bone density or stress.. just blood pressure, taking blood for labs, take my weight and talk.. where is the examination in that? TERRIBLE TERRIBLE TERRIBLE!!

First thing that should be done is get rid of that Dr. Mushone (or whatever his name is) advertisement that the man in the chair says he grabbed his chair and so on and so on and on. It seems to run about every half a minute. Over and over again. I don't have a stopwatch to time it, so it probably isn't quite that often, but it is really over used and annoying. Because of this I will never have a first visit with Oakstreethealth. Get a new advertisement and don't run it into the ground.

First meeting was good. No free coffee but can't have everything promised. The next two visits were cancelled. by them, not me. First time tornado warning. I was one of three women left waiting at eight am. Made a follow up it was cancelled.

NP concluded that my 80 yr old mother with a heart condition and an insane cough with shortness of breath was experiencing allergies. A week later I brought her to urgent care. They did an X-ray and found a spot on her lung. Pneumonia! I'm kicking myself that I didn't ask the NP to do an X-ray. Stupid me for trusting her. Mom sounds horrible!

This is Athanasios Magoulas.. Chris the Manager of The Tulsa Oklahoma and Arkansas Oak Street Health center is a In my personal experience with him..a Lowlife,,A Scam Artist,, Slime ball Person who has Nurse's sign a Non disclosure Letter....and He in my experience has half ass Therapy that is secretly Audio and Video Taped...he knows this goes on... and ALL INSURANCE COMPANY'S KNOW THAT.. CHRIS THE MANAGER IS A LOWLIFE AND GET YOUR PRIMARY CARE ELSE WARE

I was happy in the beginning with oak street, but as Dr's and nurses were different Everytime, not what I want, too many coming and going. I've been there for a lease 3 to 4 yrs? no problems, so I call my meds in and to make an appt, couldn't figure out what Dr. I see, then I called back about meds and appt. was told no we won't write those go to pain Dr. it's Suboxone not a "pain pill" . that's it, did anyone read my file, haven't seen a Dr. since Karen Powers left, tried to make an appt but they were worried about calling in my meds , really. I'm 66yrs old I've been thru the pain management that is why I'm good with what I take, yes I have good and bad days when my quality of life is in question then I will speak with my surgeon Dr. Kakarla at barrows who did my neck fusion a yr ago 23rd of this month and is my scoilosis Dr., 3back surgeries&fusion at L5S1(2003-2007), right broken hip 2016, covid19 2021,removed the upper rite lobe of my lung.
I have done pt, shots, burned nerves n my r-leg, I'm done with pain management. For oak street to do this to me is crazy. I guess that's what they do, I don't agree, but that doesn't matter.
you ask when this occured Monday May 11th on the phone.

Everyone i go i have to wait the office is warm 77 adtey never ordered mymeds

Dr was 1 hour 45 minutes late to see me
And instead of apologizing - had an attitude. No one from there thought I was worth the time to talk to or call me back in 2 days.

Took me 6 phone calls and 3 from my pharmacist to get a med refilled

The following is my experience with Oak Street Health, which promises to be “personalized primary care” for people on Medicare. The Kalamazoo Office offered me no personalization and certainly no primary care.
My initial appointment, with Dr. Mark Brown, went well; however, I soon discovered that there was no way for me to call their office, no MyChart to send messages, no way to reach Dr. Brown. As you know, patients call a nationwide number and speak to someone who will take care of prescription refills and setting up appointments. They will not connect patients to the office. I know I was talking to a woman in Arizona on one call. I became suspicious that this would not be personalized care, but I decided to give it a shot. I saw Dr. Brown again, and all he seemed to be concerned about was changing my prescriptions.
I got a call from the system several months later and was told I needed an EKG. I scheduled the appointment, but when the date rolled around, I had the flu and rescheduled (through the national number). The day before my appointment, we had a big snowstorm, and I couldn’t get out of my street since it had not been plowed. I canceled again and set up a third appointment. It was for 3 p.m. I got a call that morning asking if I could come in earlier, but I could not. The person I talked with said to be there at 2:40, which I assumed was the “get there 15 minutes before your appointment” reminder. I got to the office at 2:44, but the person who was to give me the test had already left. Not even in the building anymore. I called to reschedule and to voice my unhappiness about a technician so quickly out the door. The woman I talked with said she would tell her supervisor and that person would call me. No one called.
On the day of my fourth attempt to get the EKG I was told I needed, I got a call canceling the appointment. “Why?” I asked. I was told that they had determined I didn’t need an EKG. I asked Dr. Brown about how they could go through three appointments without recognizing my lack of need for the test. Turns out, he never even knew one had been scheduled.
During this appointment, he stayed across the room from me the whole time, didn’t answer my question about personalized care and how that could be accomplished with this system. I told him that the trazadone he had prescribed as a sleep aid didn’t work for me. He then told me the names of three other similar drugs and asked me what I wanted to do. I replied, “I have no idea what those drugs are. You are the doctor—what is your suggestion?” He didn’t answer that question and moved on. He said he would change the dosage on the muscle relaxant he had prescribed earlier and make a couple of referrals for me. He left the office. At this point his “scribe” listened to my heart and lungs and checked my feet.
He never prescribed any of the three drugs he promised he would, and the one referral he made was to a doctor who had retired over a year ago.
On my way out the door, I was given a written summary of the visit that had 18 errors on it. It did not have all my prescriptions on it, though I brought in a list. (I only counted this as one error.) It did have listed a cream or something of that ilk for my arthritis, though we had never talked about it and it was never prescribed. The biggest shock came when I read I suffer from major depression, although that was never discussed and I have never been diagnosed with any form of depression. There were 15 other errors with which I will not bore you. I called the national number the next day to ask them to ask the Kalamazoo Office to call me to correct the numerous errors. The man I talked with (who said I was very kind not to yell at him as most people did) said the office would call within 24 hours. They never called.
All of this is true, though it does leave out a lot of frustration and little junk.
So, I ask you, is the last office visit worth $256.66? I didn’t think so either. Can you name any instance where I received personalized care?