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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Great product. As advertised. Seems as though no one would have ever fulfilled order, however, as after a week from order date, no one seemed to know anything about it. Someone responded... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

How amazing it is to get a box or three filled with a snapshot of the past ! I highly recommend that you buy something old and compare it to modern vintages , so much complexity. Truly a time capsule... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was looking for a specific vintage for a milestone birthday. The shopping and shipping process was easy and convenient. I had to pay extra for 2 day shipping but the item arrived in perfect conditio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought 2 very fine armagnacs, 1947 and 1948. Everyone loved them. This was a short-notice purchases for a double birthday party. They arrived on time as promised in perfect condition. Your staff... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de licores
  2. Fornecedor de produtos alimentares

Escrito pela empresa

Old Liquors is a Miami-based company that prides itself on its long and rich history, dating back to 1895 in the Netherlands. Since its inception, Old Liquors has been dedicated to providing customers with an unparalleled selection of the world's finest 18th and 19th-century Cognac, Armagnac, Madeira, Port, Whisky, and other rare collectible spirits. We understand that the quality of our products is of the utmost importance to our customers and we take great care in procuring our stock from reputable sources. We work closely with major auction houses to ensure that every bottle in our collection is of the highest quality. Our passion for fine spirits has driven us to amass thousands of bottles per year, and we're excited to now offer a selection of our collection for purchase online for the first time from our Miami-based location. We understand that buying spirits online can be daunting, so we want to assure you that you can trust Old Liquors to provide you with the best. We have a team of experts who are knowledgeable and passionate about fine spirits, they are always available to help you find the perfect bottle for any occasion. Old Liquors is committed to providing the best customer service possible. We want to make your experience with us as easy and enjoyable as possible. From browsing our collection to receiving your purchase, we are here to help you every step of the way. In conclusion, Old Liquors is a Miami-based company that you can trust to provide you with the finest selection of 18th and 19th-century Cognac, Armagnac, Madeira, Port, Whisky, and other rare collectible spirits. With our deep knowledge and passion for fine spirits, we are confident that we can help you find the perfect bottle for any occasion. We are excited to offer a selection of our collection for purchase online for the first time and we look forward to serving you from our Miami location. Regenerate response


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

69 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

the people are extremely polite and…

the people are extremely polite and comprehensive very very thank you

26 de janeiro de 2024
logótipo da Old Liquors

Resposta da Old Liquors


Dear Richard Tremblay,

Thank you for your kind words and positive feedback! We're thrilled to hear that you found our team to be extremely polite and understanding. Providing comprehensive and courteous service is something we strive for with every interaction, and it's rewarding to know we've succeeded in making your experience a pleasant one. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority.

Classificada 5 em 5 estrelas
logótipo da Old Liquors

Resposta da Old Liquors

Thank you so much for your positive feedback, Zuhayr! We're thrilled to hear that you had an excellent service experience and found our team to be honest. We strive to maintain integrity and high standards in all our interactions. Your review means a lot to us and assures us that we are on the right track. We appreciate your trust in us and look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Very old vintage port

The bottle I ordered came on time and very securely packed. The bottle itself had not been well-treated during its 58 year life and the cork was dried out and crumbly but that is not the fault to Old Liquors.

29 de novembro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thank you for your review, Natalie! We're glad to hear that your bottle arrived on time and was securely packed. We understand the concern with older bottles, where corks can become dry over many years, and appreciate your understanding that such issues can be beyond anyone's control. Our team is committed to delivering quality and ensuring your satisfaction with every order. If there's anything further we can assist with, please let us know. Your feedback is invaluable, and we're here to help.

Classificada 5 em 5 estrelas

Five Star

Easy search website. Quick, well packaged delivery.

4 de dezembro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thank you for your positive feedback, Eugene! We're delighted to hear that you found our website easy to navigate and that your delivery was quick and well-packaged. Our team works hard to ensure a smooth and satisfactory experience for our customers, from search to delivery. We appreciate your support and are here to assist with any future needs you may have. Thank you for choosing us, and we look forward to serving you again!

Classificada 5 em 5 estrelas

professional service

Always responsive and professional-great products

4 de dezembro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thank you for your kind words, Alyssa! We are so pleased to hear about your positive experience with our service and product range. Our team strives to be responsive and maintain professionalism at all times. Knowing that you recognize and appreciate these efforts is incredibly rewarding. We're glad you're enjoying our products and look forward to continuing to serve you with the same level of quality and care in the future!

Classificada 5 em 5 estrelas

Excellent product

Excellent product. Excellent delivery. Easy to order.

27 de novembro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thank you for sharing your experience! We're thrilled to hear that you found the product excellent and were satisfied with the delivery and ordering process. Our team works hard to ensure a seamless and high-quality experience from start to finish. We appreciate your positive feedback and are delighted to have met your expectations. We look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Arrived on time and intact

Arrived on time and intact. Well packaged. And a great price for a 1940 bottle of Baron de Sigognac Armagnac.

1 de novembro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Dear David
Thank you for taking the time to leave us such a fantastic review! We're delighted to know that your 1940 Baron de Sigognac Armagnac arrived on time, intact, and well-packaged. Our team is committed to providing not only the best products but also ensuring they reach our customers in perfect condition. It's great to hear that you found the pricing to your satisfaction as well. We appreciate your feedback and look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Amazing

Awesome bottle and service

9 de outubro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Dear Thomas,
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with the bottle and the service you received. Our team works hard to deliver quality products and a smooth customer experience, so it's rewarding to know we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again

Classificada 3 em 5 estrelas

Great product, unreliable ordering process

Great product. As advertised.

Seems as though no one would have ever fulfilled order, however, as after a week from order date, no one seemed to know anything about it.

Someone responded to my second phone message, and provided good service, but no one replied to prior emails.

Good customer service, when I finally got it, but unsatisfactory ordering reliability.

18 de outubro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

We sincerely apologize for the inconvenience caused due to our recent staffing challenges. Your experience is not reflective of our usual standards, as you can observe from our other reviews. We are committed to rectifying this situation and ensuring a better experience in the future. Thank you for your understanding.

Classificada 2 em 5 estrelas

Old Liquors never returned my numerous…

Old Liquors never returned my numerous telephone calls and emails regarding a recent purchase. There was NO customer service, None!

18 de outubro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

We have had some staffing problems, and unfortunately you have been effected. As you can see from the other reviews, we usually perform as expected. Sorry or the inconvenience.

Classificada 5 em 5 estrelas

Great overall experience

I was looking for a specific vintage for a milestone birthday. The shopping and shipping process was easy and convenient. I had to pay extra for 2 day shipping but the item arrived in perfect condition and on time. I was worried that the liquor may have been too old but the taste and quality was just perfect. Everyone loved it.

7 de outubro de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Dear Nishant. We're absolutely delighted to read your review! It's wonderful to know that you found our shopping and shipping process easy and convenient, especially for such a special occasion as a milestone birthday. We understand the importance of timely delivery, and we're glad that the extra effort for 2-day shipping ensured your item arrived in perfect condition. It's particularly rewarding to hear that the vintage liquor exceeded your expectations in taste and quality, and that it was a hit with everyone. Your satisfaction is our top priority, and we're thrilled we could be a part of your celebration. Thank you for choosing us, and we look forward to serving you again!

Classificada 5 em 5 estrelas

A nice collection of Port Wine

To find a rara bottle of Port Wine

29 de agosto de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Hello Flavio.
Thank you for taking the time to share your experience with us on Trustpilot. We are delighted to hear that you appreciated our collection of Port Wine. It's always a joy to assist our customers in finding those rare and special bottles. Thank You, Bart

Classificada 4 em 5 estrelas

Good product and accommodating seller

Good product and accommodating seller. Now sure how or why it takes a week to Fedex anything even across the country. :(

8 de agosto de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thank you for the 4-star review, Michael! We're glad you enjoyed the product and found us to be an accommodating seller. Regarding the shipping time, I checked the details on your order:

You placed the order on Monday, August 7th
We handed it over to FedEx on Tuesday, August 8th
They shipped it via their Ground service, which takes 5-7 business days for delivery
It arrived at your door on Monday, August 14th at 12pm
We know Ground shipping can feel slow compared to faster options like 2-Day Air. But it helps us keep costs low so we can offer competitive prices.

For your next order, we'd be happy to upgrade to faster shipping if needed! Just let us know. Thanks again for your business - we appreciate you choosing us and hope you'll shop with us again soon! Thanks Bart

Classificada 5 em 5 estrelas

Very easy transaction

Very easy transaction, very fast shipping. prices are really good....

17 de agosto de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thanks for the kind comments Tim, we do our best to keep it up, reviews like this help a lot. Cheers, Bart

Classificada 5 em 5 estrelas

Excellent product

Excellent product, fast delivery, secured delivery. Very happy

15 de agosto de 2023
logótipo da Old Liquors

Resposta da Old Liquors

Thanks for the kind review Tomi, we try please every time, glad you shared your experience, it means a lot to have feedback to help us improve our operations. Cheers Bart

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